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Hilton Queenstown Resort & Spa

5.0 star property
Luxury hotel in Kawarau Falls with spa and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Queenstown Resort & Spa

Restaurant
Front of property
Room, 1 Queen Bed, Accessible
Room, 1 King Bed (Relaxation) | Exterior
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Ski facilities
    Ski facilities
  • Parking available
    Parking available
  • Pool
    Pool
  • Connecting rooms available
    Connecting rooms available
Main amenities
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
Feel at home
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The price is NZ$365
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 100 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen

Suite, 2 Bedrooms (Residence)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 100 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 54 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 60 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

Highlights

Balcony or patio
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Wakatipu Suite with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Wakatipu Suite with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room with Lake View

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Plus King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Plus King Room with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

Premium bedding, minibar, in-room safe, soundproofing

One Bedroom Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Deluxe Residence With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Deluxe Residence With Lake View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Relaxation King Room

Premium bedding, minibar, in-room safe, soundproofing

Relaxation King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, minibar, in-room safe, soundproofing

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Residence with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Residence with Lake View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Accessible Room

Premium bedding, minibar, in-room safe, soundproofing

Accessible Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Building design
Kamana Lakehouse
Spa
Free parking
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (359)
The price is NZ$389
includes taxes & fees
12 Dec - 13 Dec
Kamana Lakehouse
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About the area

Map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300

What's nearby

  • Remarkables Park Town Centre - 4 min drive
  • Queenstown Event Centre - 4 min drive
  • Queenstown Gardens - 10 min drive
  • Kiwi and Birdlife Park - 11 min drive
  • Skyline Queenstown - 12 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 4 min drive
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso Airport Cafe Queenstown - ‬4 min drive
  • ‪Rata - ‬10 min drive
  • ‪Manaia Lounge - ‬4 min drive
  • ‪Odd Saint - ‬11 min drive

About this property

Hilton Queenstown Resort & Spa

Take in the views from the rooftop terrace when you stay at Hilton Queenstown Resort & Spa. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or aromatherapy. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers love the helpful staff and location.

Languages

Afrikaans, Chinese (Mandarin), Czech, Dutch, English, French, German, Spanish

At a glance

Hotel size

  • 220 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 2 per cent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • WiFi and wired internet access in rooms*

Parking

  • On-site self-parking (NZD 16 per day)
  • On-site valet parking (NZD 40 per day; includes in/out privileges)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Ferry terminal shuttle*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

What to do

  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Waterskiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Ski storage

Facilities

  • 3 buildings/towers
  • Built in 2011
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • WiFi and wired internet for a surcharge

Food and drink

  • Fridge

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Wakatipu Grill – On-site restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Stacks Pub – On-site restaurant. Open selected days.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for NZD 9.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for NZD 9.95 (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately NZD 30 per person
  • Late checkout can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 2 per cent

Renovations and closures

The property will be renovating from 18 September 2024 to 20 December 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for NZD 60.0 per night

Parking

  • Self-parking costs NZD 16 per day
  • Valet parking costs NZD 40 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facility access costs NZD 20 per person, per day. Facilities include a hot tub and a swimming pool.
  • Children under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Hotel
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Hotel Kawarau Falls

Frequently asked questions

Does Hilton Queenstown Resort & Spa offer free cancellation for a full refund?
Yes, Hilton Queenstown Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Queenstown Resort & Spa?
Yes, there's an indoor pool.
Are pets allowed at Hilton Queenstown Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Hilton Queenstown Resort & Spa?
Yes. Self-parking costs NZD 16 per day. Valet parking costs NZD 40 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hilton Queenstown Resort & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge. Express check-out and contactless check-out are available.
Is there an on-site casino at Hilton Queenstown Resort & Spa?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (11-min drive) and SKYCITY Wharf Casino (11-min drive) are both nearby.
What is there to do at Hilton Queenstown Resort & Spa and nearby?
Have fun with activities such as hiking, kayaking and mountain biking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hilton Queenstown Resort & Spa also has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hilton Queenstown Resort & Spa?
Yes, there's an on-site restaurant, Wakatipu Grill.
Does Hilton Queenstown Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hilton Queenstown Resort & Spa like?
Hilton Queenstown Resort & Spa is a short 4-minute drive from Queenstown (ZQN-Queenstown Intl.) and 5 minutes' walk from Lake Wakatipu. Travellers give top marks for the hotel's prime location.

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Jack, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Vanessa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Our stay was amazing, would recommend to anyone, Queenstown New Zealand was a great place to visit. Had a fantastic time
Olivera, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely but could have done better !
Enjoyed our stay.Lovely views. Although for the price I feel it would have been enhanced with more quality and quantity of amenities - such as the tea / coffee / milk in bedroom . Bath robes had holes in them . Small things would have made a big difference !
joanna, 2-night trip
Verified Hotels.com guest review

8/10 Very good

JERRAM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
Amazing level of professionalism shown by all staff, maybe our honeymoon all the more special
Samantha, 7-night trip
Verified Hotels.com guest review

6/10 Good

Had to pay for parking, fireplace wasn't a real fireplace just a little gas fire that barely produced heat, bathroom poorly ventilated had to buy air freshener apart from that pretty good stay.
Ryan Mitchell, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

.
Mike, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Tina, 5-night trip
Verified Wotif guest review

6/10 Good

JM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the serenity of the property and its surroundings:one of the highlights was sitting outside each evening with other guests around the fire pit sharing travel stories.
Fiona, 3-night trip
Verified Lastminute guest review

10/10 Exceptional

Wei, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phillip, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Jill, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Tiopira, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice stay we enjoyed our time
Zyander, 2-night trip
Verified Expedia guest review

8/10 Very good

I really enjoyed my stay here. The hotel was lovely. It was peaceful with amazing views. Close to the airport. However there wasn’t a lot to do around the hotel and the water taxis didn’t run past 6:15pm into the town. you then had an expensive taxi or Uber (half the price) to get back to the hotel.
Kathryn, 5-night family trip
Verified Lastminute guest review

4/10 Fair

Too far for everything
Sameera Larisa, 2-night trip
Verified Expedia guest review

8/10 Very good

Arvind, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Really close to airport, great room, nice views, easy to get around, great lobby
paul, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Was as good as my last stay can’t find a complaint
Anita, 7-night trip
Verified Expedia guest review

4/10 Fair

For the price they charge, the service was no good. Housekeeping did not remove room service glasses, just left them on the table for 3 days, the entire time we were there. Room amenities were not restocked daily and we had to call to ask them. First night, their restaurant had a new menu which meant they could not get food out in time. Waited an hour for our meals which were overcooked. The managers at the restaurant were great though, very friendly and provided good service but everywhere else was lacking. Also booked a facial in person at the spa which apparently was not correctly done. Went to the appointment at 9am, only to be told there was no booking. As we were checking out on that day, I could not go at a later time which is why I booked it for that time to ensure I could go. Had high expectations for Hilton but ultimately was left disappointed.
Anmol, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Great rooms on level 1. Spa pool outside the room was awesome. Only a minor is the constant forced ventilation noise. But at least dry the swimming clothes.
Fabio, 2-night romance trip
Verified Wotif guest review