Jalan Diponegoro No. 46, Pontianak, West Kalimantan, 78123
What's nearby
Vihara Bodhisatva Karaniya Metta - 8 min walk - 0.8 km
Gajah Mada Shopping Complex - 16 min walk - 1.4 km
Ayani Mega Mall - 5 min drive - 4.8 km
Museum Provinsi Kalimantan Barat - 5 min drive - 5.3 km
Equator Monument - 9 min drive - 10.6 km
Getting around
Pontianak (PNK-Supadio) - 30 min drive
Airport pickup service
Restaurants
Warung Kopi Asiang - 3 min walk
RM. Sahara - 4 min walk
Restoran Cita Rasa - 3 min walk
Warung Minuman Suka Hati - 2 min walk
American Fried Chicken - 3 min walk
About this property
Hotel Santika Pontianak
When visiting Pontianak, Hotel Santika Pontianak is a great choice to consider. Guests can indulge in spa services, and Bamboo Cafe serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge and a health club are other highlights.
Languages
English, Indonesian
At a glance
Hotel size
129 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site valet parking
Transfers
Airport pick-up from 8:00 AM to 8:30 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
Built in 2003
Safe-deposit box at front desk
Garden
Library
Health club
An outdoor pool
Spa services
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Room amenities
Be entertained
Television
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services.
Dining
Bamboo Cafe – This restaurant serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 70000 per person
Airport shuttle service is offered for an extra charge of IDR 50000 per vehicle. Maximum occupancy 6
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Pontianak
Hotel Santika Pontianak
Pontianak Hotel
Santika Pontianak
Hotel Santika Pontianak Hotel
Hotel Santika Pontianak Pontianak
Hotel Santika Pontianak CHSE Certified
Hotel Santika Pontianak Hotel Pontianak
Frequently asked questions
Does Hotel Santika Pontianak offer free cancellation for a full refund?
Yes, Hotel Santika Pontianak does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santika Pontianak?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Santika Pontianak?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Santika Pontianak?
Yes, there's free valet parking.
Is an airport shuttle service offered by Hotel Santika Pontianak?
Yes, a shuttle from the airport to the hotel is available from 8:00 AM to 8:30 PM on request. The charge is IDR 50000 per vehicle.
What are the check-in and check-out times at Hotel Santika Pontianak?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Santika Pontianak and nearby?
Hotel Santika Pontianak has an outdoor pool and a health club, as well as spa services and a garden.
Are there restaurants at or near Hotel Santika Pontianak?
Yes, there's an on-site restaurant, Bamboo Cafe.
What's the area around Hotel Santika Pontianak like?
Hotel Santika Pontianak is in the heart of Pontianak, a short 16-minute walk from Gajah Mada Shopping Complex and 8 minutes' walk from Vihara Bodhisatva Karaniya Metta.
Hotel Santika Pontianak Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
9.0/10
Amenities
7.4/10
Property conditions & facilities
Reviews
10/10 Exceptional
18 March 2020
sahap
sahap, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 October 2019
Good location
Good hotel let down by not being as clean as it could be. Staff were very pleasant and helpful, wifi was dreadful, we had difficulty booking things online.
Lesley
Lesley, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
11 August 2019
Fatimah
Fatimah, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 June 2019
Verified traveller
4-night trip
Verified Expedia guest review
4/10 Fair
4 May 2019
Purnama
Purnama, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
2 May 2019
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
10 March 2019
Darmawan
Darmawan, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
16 February 2019
Darmawan
Darmawan, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2018
Very helpful staff and nice hotel.Very near to the town.
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
10 December 2018
GOVENDA RAJU
GOVENDA RAJU, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 October 2018
Sathees Jeevanathan
Sathees Jeevanathan, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 May 2018
Nice, near to eateries and shops
Overall, Santika Hotel Pontianak is a suitable place for holiday makers or business trips. It is in the city centre and near to many eateries and shops, supermarkets and the impressive St Joseph Cathedral
Zora
Zora, 2-night trip
Verified Expedia guest review
10/10 Exceptional
4 December 2017
Comfort stay in the city
1. convenient stay easy to get food at night
2. variety of food served for breakfast
3. with the price, it is value for money, clean room, clean bathroom
4. will definitely come back here for my next trip
5. special area for smoking - will not affect non-smoker
julia
julia, 2-night trip
Verified Expedia guest review
8/10 Very good
14 October 2017
NEED TO REPAIR BATHROOM.
NEED TO REPAIR BATHROOM.stagnant water
Ku Hazizam
Ku Hazizam, 2-night trip with friends
Verified Hotels.com guest review
2/10 Poor
20 July 2017
I once loved this hotel, but now I won't be back!
Years ago this hotel was one of the top in Pontianak but it has not been maintained. The overall hotel feels old and rundown. We had to be moved from our first room because the air con, TV and fridge didn't work. The gym is really used and tatty, not nice at all. The breakfast has very little selection, and not enough of what it did have as things kept running out. The condition of things in the restaurant look old and falling apart. The worst thing about what I found in the restaurant; cockroaches... this should not be! No excuse, totally discussing! About the only thing this hotel has going for it is the lovely, honest staff who work there.
Andrew
Andrew, 20-night family trip
Verified Hotels.com guest review
6/10 Good
30 May 2017
Verified traveller
Verified Hotels.com guest review
8/10 Very good
11 August 2016
magdalena
Verified Hotels.com guest review
4/10 Fair
27 May 2016
reliable
the room was beautiful and very clean, but dark during the day (window only to the inside courtyard)
Verified traveller
Verified Hotels.com guest review
6/10 Good
27 May 2016
classical
everything was correct
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
29 February 2016
Budi
Verified Hotels.com guest review
8/10 Very good
31 December 2015
Room for improvement
Not bad but could be better.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
28 December 2015
Good plus plus...
Everything were nice, be it from front desk, location, the hotel's price, food and other services, but during our stay, Sauna doesn't work, Swimming pool also doesn't work.
shaffeqe
Verified Hotels.com guest review
8/10 Very good
1 June 2015
worth it
Overall it was a good stay..
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
11 May 2015
Great staff. Great breakfast.
I left a shirt on our first stay here and did not think I would see it again. I asked anyway on our return 10 days later and a man dilivered it to our room in minutes. I highly recommend this hotel.