La Hacienda Hotel, at Xcaret

Property class: 2.5
Hotel with spa, near Xenses Park

Choose dates to view prices

When you stay at La Hacienda Hotel, at Xcaret, you'll be within a 15-minute walk of Xplor Theme Park and Xenses Park. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other features include a terrace and a garden.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities
The current price is NZ$194
includes taxes & fees
11 Nov - 12 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 Queen Bed, Ensuite, Garden View

A bedroom with a bed, dresser, TV, and a large painting.

Deluxe Room, 1 Queen Bed, Ensuite, Garden View

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ensuite, Garden View

A bedroom with a large bed, two bedside lamps, a ceiling fan, and a view of greenery through the windows.

Deluxe Room, 1 King Bed, Ensuite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

A hotel room with two beds, a wooden headboard, a large painting, and a TV.

Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View

A hotel room with a large bed, two bedside lamps, a decorative wall piece, a green couch, and a window with a view of trees.

Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room, 1 King Bed, Ensuite, Garden View

A spacious room with a large bed, a leather sofa, and a glass coffee table. There are multiple windows providing natural light and views of greenery outside.

Royal Room, 1 King Bed, Ensuite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Ave. Rancho Viejo al Parque XCaret, Fracc. 1, Lote 13 entre Calle de los Sentidos y Calle Xangos, Playa del Carmen, QROO, 77712

What's nearby

  • Xenses Park - 5 min walk - 0.4 km
  • Museum of Popular Mexican Art - 14 min walk - 1.2 km
  • Xcaret Eco Theme Park - 14 min walk - 1.2 km
  • Río Secreto - 14 min walk - 1.2 km
  • Xplor Theme Park - 16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 56 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.8 miles/22.2 km

Restaurants

  • ‪El Xentral - ‬6 min drive
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬6 min drive
  • ‪The Buffete - ‬17 min walk
  • ‪Cupcake Cafe - ‬7 min drive
  • ‪Las Playas - Hotel Xcaret México - ‬6 min drive

About this property

La Hacienda Hotel, at Xcaret

  • When you stay at La Hacienda Hotel, at Xcaret, you'll be within a 15-minute walk of Xplor Theme Park and Xenses Park. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other features include a terrace and a garden.

At a glance

CHECK-IN
3:00 pm
CHECK-OUT
11:00 am

Hotel size

    • 8 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside normal check-in hours will receive an email within 5 days before arrival with check-in instructions and key retrieval information; your host will greet you
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • On-site parking includes off-street options
    • Free off-site parking within 3 ft

Other information

    • Designated smoking areas

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Reviews

La Hacienda Hotel, at Xcaret Reviews

8.8

Excellent

9.4

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Clean, comfortable, quiet location, beautiful property
Verified review

10/10 Exceptional

Beautiful location. Skip was excellent, location unique.
Verified review

8/10 Very good

After booking we were immediately contacted by the hotel wondering about our expected arrival time, and the detailed directions on how to arrive at the hotel. That was an unexpected surprise and very welcomed. When we opened the arrival gate we were amazed by the natural beauty of the grounds, trees, plants, waterfall into a refreshing pool, so awesome. Then we opened the door to our room…. Spectacular! The thought put into everything. King sized bed with beautiful bedding. Towel art. Wood, stained glass, art…everything is so beautiful. Two relaxing chairs out the door. Pool towels, coffee, water, mini fridge. Storage everywhere. Skib toured us around the property and wow, every room was as beautiful as the one before it. Internet was great. We only spent two nights there and wished we could have enjoyed it a bit more but we spent a full day at Xcaret Park which is so close and convenient to the property. We will definitely return!
Verified review

10/10 Exceptional

I never leave reviews but I think it's necessary. My daughter and I were traveling alone and also don't speak spanish unfortunately. There were times where we got ourselves into a pickle and the property owners went so above and beyond to help, it was incredibly meaningful. Ester and Skip were both so kind and generous, it makes this property stand out from any other place we went on our vacation. The Hacienda itself is 5 minutes from Xcaret, so you are so close to the action, but the location of the space is tucked away in a little rainforest. It is so beautiful and calming, I just felt very lucky to have found it. I can't recommend the hotel....almost an B&B enough. There is also a beautiful little bakery 2 steps down from the Hacienda with incredible Sourdough breads and cinnamon rolls. It's just a very special place.
Verified review

10/10 Exceptional

Really nice, very clean and well maintained room with good AC.
Verified review

10/10 Exceptional

Las fotos no le hacen justicia al lugar, es simplemente hermoso. Nos toco un cuarto precioso frente a la piscina en el segundo piso pero la primera noche fue incómodo por que teniamos un sliding door sin cortinas y el agua tenia un olor feo. El dueño fue muy atento, nos cambio de cuarto y el resto de los dias fueron perfectos. Disfrutamos de la piscina, tenemos fotos muy lindas y estabamos cerca de todo. Lo recomiendo si busca tranquilidad.
Verified review

2/10 Poor

Verified review

10/10 Exceptional