Carretera San Juan del Sur, km 139, San Juan del Sur, Rivas, 48600
What's nearby
San Juan del Sur Port - 5 min drive
San Juan del Sur Beach - 8 min drive
Nacascolo Beach - 9 min drive
El Remanso Beach - 18 min drive
Playa Marsella - 20 min drive
Getting around
Managua (MGA-Augusto C. Sandino Intl.) - 153 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Free beach shuttle
Casino shuttle (surcharge)
Restaurants
El Timon - 3 min drive
Dale Pues - 3 min drive
El Social - 3 min drive
RESTAURANTE VIVIAN - 3 min drive
Ding Repair Cafe - 3 min drive
About this property
Villas de Palermo Hotel and Resort
Situated by the ocean, Villas de Palermo Hotel and Resort is a great choice for a stay in San Juan del Sur. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or facials. There's an outdoor pool and a poolside bar, and in-room conveniences at this Tuscan hotel include fridges and microwaves.
Languages
English, Spanish
At a glance
Hotel size
48 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:30 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Pets
Pets not allowed
Service animals welcome
Transfers
Airport shuttle on request (available 24 hours a day)*
Ferry terminal shuttle*
Off-site
Area shuttle within 2 kilometres*
Free beach shuttle
Casino shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Supervised childcare (surcharge)
Local/corner shop
Children's menu
What to do
Free beach shuttle
Yoga classes
Beach nearby
Use of nearby fitness centre
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Scuba-diving nearby
Scooter/moped hire nearby
Working away
Meeting room
Conference centre (3003 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach shuttle
Bike hire
Pool loungers
Pool umbrellas
Facilities
52 buildings/towers
Built in 2006
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Full-service spa
Massage/treatment rooms
Banquet hall
Tuscan architecture
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
DVD player
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Dressing gowns
Iron/ironing board (on request)
Sleep well
2 bedrooms
Blackout curtains
Soundproofed rooms
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Furnished patio
Garden
Individually furnished and decorated
Separate dining area
Separate living room
Freshen up
2 bathrooms
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes and utensils
More
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 per person
Airport shuttle service is offered for an extra charge of USD 110 per vehicle (one way)
Ferry terminal shuttle service is offered for an extra charge
Local area shuttle and casino shuttle services are offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Cots/infant beds are available for USD 25.0 per night
Rollaway beds are available for USD 30.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Resort Palermo
Palermo Hotel Resort
Palermo Villas
Villas Palermo Hotel & Resort
Villas Palermo Hotel & Resort San Juan del Sur
Villas Palermo San Juan del Sur
Villas Palermo Hotel Resort San Juan del Sur
Villas Palermo Hotel Resort
Villas de Palermo Hotel Resort
Palermo Resort Juan l Sur
Palermo And San Juan Del Sur
Villas de Palermo Hotel and Resort Hotel
Villas de Palermo Hotel and Resort San Juan del Sur
Villas de Palermo Hotel and Resort Hotel San Juan del Sur
Frequently asked questions
Is there a pool at Villas de Palermo Hotel and Resort?
Yes, there's an outdoor pool.
Are pets allowed at Villas de Palermo Hotel and Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is an airport shuttle service offered by Villas de Palermo Hotel and Resort?
Yes, an airport shuttle is available. The charge is USD 110 per vehicle one way.
What are the check-in and check-out times at Villas de Palermo Hotel and Resort?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:30 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at Villas de Palermo Hotel and Resort and nearby?
Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Villas de Palermo Hotel and Resort also has spa services and a picnic area, as well as a garden.
Are there restaurants at or near Villas de Palermo Hotel and Resort?
Yes, Terraza de Palermo offers al fresco dining, local and international cuisine and garden views.
Does Villas de Palermo Hotel and Resort have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
Does Villas de Palermo Hotel and Resort have any outdoor private spaces?
Yes, every room features a furnished patio and a garden.
What's the area around Villas de Palermo Hotel and Resort like?
Villas de Palermo Hotel and Resort is in Lomas de Palermo, a short 19-minute walk from Refugio de Vida Silvestre La Flor.
Villas de Palermo Hotel and Resort Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
3 June 2024
Fabiola
Fabiola, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 March 2024
The location
Uriel
Uriel, 1-night family trip
Verified Expedia guest review
8/10 Very good
2 March 2024
Amazing location!! Very friendly staff!
Martha
Martha, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
23 January 2024
Leslie
Leslie, 1-night trip
Verified Expedia guest review
4/10 Fair
17 October 2023
Not a chance
Not prepared arrived late and room had no ice . Television down not function and pool out of service which I asked if I can use upon arrival . I will never return but place has potential . Of and they wanted to give me a 20 lbs bag of ice for 5 bucks which is an insult
Manuel
Manuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2023
great staff! lovely mountain views
Carmen
Carmen, 2-night family trip
Verified Expedia guest review
6/10 Good
13 August 2023
ivonne
ivonne, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 June 2023
Very friendly and helpful staff, they are awesome people.
Maria
Maria, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 November 2022
Great. Peaceful place to get some work done and focus. Restful.
Katie
Katie, 1-night trip
Verified Expedia guest review
8/10 Very good
17 October 2022
Nice and friendly place
JUR
JUR, 3-night family trip
Verified Travelocity guest review
10/10 Exceptional
14 August 2022
Everything was breathtaking! The villa was Everything my family needed a breath of fresh air! The pool service from Mauricio was above and beyond! Cant wait to return!
Angee
Angee, 2-night family trip
Verified Expedia guest review
6/10 Good
9 May 2022
I like the views we had from our condo. Everything about the location to the staff was great. My kids loved the pool area and also that we had howler monkeys outside our bedroom windows. The only thing that was inconvenient was that we did not have a TV. Normally this would not be an issue but the fact that it was in the amenities and this one reason we picked it traveling with kids.
We also have a 4 legged son that could not make the trip as it said that no pets are allowed. But when we arrived seen several guet walking their pets.
jc
jc, 2-night family trip
Verified Expedia guest review
8/10 Very good
1 August 2021
Bitter sweet days!😞
My husband and I love coming to Palermo for years because it’s just right for us. The villas are comfortable, clean and most have a great view of the ocean and vicinity. However the T.V. Cable SERVICE MAKES THIS PLACE WHOLE. I HOPE THEY FIX THE SITUATION SOON BECAUSE THE WIFI DOESN'T WORK ITS DELAYED AND IT FREEZES ALL THE TIME AND ITS ANNOYING SO YOU CANT WATCH ANYTHING AT ALL. 🙁🙁
Isabel
Isabel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 July 2021
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
26 May 2021
Awesome place, but double check your reservations
A friend and I each booked a villa here. Beautiful place! The problem is, the hotel desk closed at 8pm (not midnight, as advertised). The gate guard had my friend’s reservation, but had no idea of my stay, as the hotel had cancelled my reservation! My attempts to show my proof of payment and reservation # were unsuccessful. I had to bunk with my buddy. Next day, front desk said that my booking was cancelled once I applied a hotels.com coupon. The hotel thought my entire stay was removed, not just the price adjustment. They couldn’t refund, since hotels.com had already taken my payment.
Paul
Paul, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
29 December 2020
Overall ok, everything is very dated! Staff very nice!
Verified traveller
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 July 2019
ALL INCLUSIVE PLEASE
Love the view of the bahia of san juan del sur. Everything is beautiful. My husband and i have been at the palermo for the past 3 years. Hotel.com MUST BRING ALL INCLUSIVE BACK.😁
Isabel
Isabel, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2019
The service they give you is perfect, staff personnel were great. I have stayed at this place more than three times and I'm always satisfied, I guess that is why I keep going back.
Verified traveller
2-night romance trip
Verified Expedia guest review
8/10 Very good
4 January 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
8 April 2018
Convenient location and nice hotel
We had a great time in this hotel, we would definitely consider staying again here.
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
1 April 2018
Not worth price
Large villa and generally nice. Lots of ants however, beds were uncomfortable with 2 small pillows, missing dishes and toaster didn't work. Inside of villa was generally clean and pleasant. Far from beach but with a pleasant view. Pool is nice.
David
David, 2-night trip
Verified Expedia guest review
6/10 Good
11 March 2018
Still Palermo.
My husband and I have been at villas de Palermo every 6 to 7 months and stay 3 or 4 days each time. Under new management and not as fun this time around. Most of the staff are new and inexperience to customer service. All inclusive plan not available and their delicious menu which we loved so much is gone. The drinks are not as good as before. hope the new management thinks about their customers and would negotiate and get some of the old staff back again. I'm sure they'll lighten up the Palermo again.
Isabel
Isabel, 2-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2017
Best hotel of our whole trip!
staff is very helpful and always available. We didn't try the food due to the price, but enjoyed our private kitchen very much.
jesus
jesus, 3-night trip
Verified Expedia guest review
10/10 Exceptional
30 October 2017
Classic villas on a jungle hillside
Stunning Italianesque villas with tiled roofs, stone floors and expansive views. Parrots and Howler monkeys, a large warm pool, very quiet with free transportation to SJDS all day, and cheap taxis all night. The Terrazzo Restaurant is a little pricey but unquestionably worth its
Keith
Keith, 5-night trip
Verified Orbitz guest review
10/10 Exceptional
4 September 2017
Beautiful hotel and views
This was our first time staying at this hotel. And all I need to stay is that I don't regret stay at this hotel whatsoever. The staff was amazing, the views of the beach were simply spectacular. Every villa had its own view of the beach which is about 3 KM away. A few things I do need to mention is that they had ants, not small ones... but big ones. They were harmless though, and considering we are in a tropical region... it could've been far far worse. Another complaint is that transportation to the town after 10PM was basically unavailable and we needed to walk about half a mile in the complete darkness to get somewhere where we can get a taxi. It was all an adventure for us though. We heard parrots on the trees which were on our hotel, saw fireflies at night. It was all an amazing experience and I will definitely be staying here again. Thank you!!