Brookside puts you a short five-minute drive from Chester City Walls and Chester Zoo. Guests looking for a bite to eat can visit Brook View Restaurant, which serves breakfast and dinner. Other highlights at this Victorian hotel include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.
Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) 7:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (late night)
Snack bar/deli
Travelling with children
Children's menu
What to do
Hiking/biking trails nearby
Working away
Business centre
Meeting rooms
Computer station
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1900
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Victorian architecture
Accessibility
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
DVD player
Television
Digital TV channels
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Brook View Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 11.50 per person
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester
Frequently asked questions
Does Brookside offer free cancellation for a full refund?
Yes, Brookside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Brookside?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Brookside?
Yes, there's free self parking.
What are the check-in and check-out times at Brookside?
Check-in start time: 2 PM; check-in end time: 11 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Brookside and nearby?
Have fun during the warmer months with activities nearby such as hiking. Brookside also has a garden.
Are there restaurants at or near Brookside?
Yes, there's an on-site restaurant, Brook View Restaurant.
What's the area around Brookside like?
Brookside is a short 13-minute walk from Chester City Walls and 7 minutes' walk from University of Chester.
Brookside Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
7 December 2024
Comfortable, but needs an update
This hotel is in a good location not too far from the city centre, the hotel is a bit dated but the rooms are spacious and comfortable. The bathroom we had was again spacious but needs some modernisation along with other parts of the hotel. The staff are friendly and helpful and the bar and restaurant area are nice, we didn't have a meal other than breakfast which was nice and the choice is reasonable. We only stayed one night and bed was comfortable enough for that.
M
M, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 November 2024
Good service
Overnight stay, clean & comfortable.
Alan
Alan, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
21 November 2024
Bryan
Bryan, 5-night trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
Kieron
Kieron, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 October 2024
Very friendly convenient hotel
Super friendly family run hotel, with parking and a 20 minute walk into centre. It is dated, but good breakfast buffet / cooked options . The light bite menu was good value, but i found the curry too salty and not such good value.
Ruth
Ruth, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Two day trip
Very pleasant experience .clean, comfortable and helpful staff
Pamela
Pamela, 2-night family trip
Verified Hotels.com guest review
6/10 Good
25 September 2024
This is an old hotel with character and creaky floors . My room was clean and compact . The bathroom tiny . Comfy bed . The breakfast was excellent . The staff was very friendly . The walk in to town was 15-20 minutes . Wifi perfect . TV did not work . Good for a short stay in lovely Chester .
john
john, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 September 2024
needs updating but the staff are excellent and the breakfast
was really good
RICHARD
RICHARD, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 July 2024
Arthur
Arthur, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 July 2024
Nice spotless room comfortable beds very friendly and helpful staff fantastic food we will definitely be visiting again
Rebecca
Rebecca, 1-night family trip
Verified Expedia guest review
6/10 Good
29 June 2024
It was perfect only fault was the water was cold
Jessica
Jessica, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
I loved this Hotel. Very welcoming and friendly.
I particularly liked the fact that the breakfast was freshly made to order and piping hot, no lukewarm buffet. Good evening meal options also. Within a mile to Chester town to walk or staff will call you a taxi. Will definitely return
Carole
Carole, 2-night romance trip
Verified Expedia guest review
8/10 Very good
17 June 2024
Kerry
Kerry, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 June 2024
Warren
Warren, 6-night trip
Verified Hotels.com guest review
8/10 Very good
16 June 2024
Single traveller perfect for my requirements.
Doesn’t have any great pretensions but why should it.
Very friendly and helpful staff.
Will return.
Samuel
Samuel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 June 2024
Cameron
Cameron, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 May 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 April 2024
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 March 2024
A lovely independent hotel worth a visit.
I had a pleasant one night stay. It was clean and tidy, the shower was a little feeble but it did the job! Breakfast was very nice and the staff always willing to help. Would definitely stay again.
James
James, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 March 2024
Nice property, room clean but small. Comfortable lounge area
Melanie
Melanie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 March 2024
Lovely Reception, Housekeeping and Restaurant team. Comfortable unpretentious hotel without that corporate blandness.
Great breakfast and WIFI.
ian
ian, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
24 March 2024
Friendly and courteous staff. Clean and well equipped.
Andrew
Andrew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 February 2024
nice stay for 1 evening. Had evening meal which was delicious