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All properties in Queenstown, Otago, New Zealand
1 room, 2 adults

Balmoral Lodge

4-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
24 York Street, Queenstown, Otago, 9348, New Zealand

City-center lodge within easy reach of Lake Wakatipu
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • We had a great stay at Balmoral Lodge. Our hostess was very welcoming and helpful. The…Jan 25, 2019
  • Superb view Good parking Nice decor No microwave Excellent hosts Guest lounge with…Mar 3, 2020

Balmoral Lodge

  • Deluxe King with Spa Bath
  • Superior Room, Lake View
  • Luxury Apartment, 2 Bedrooms

What’s around Balmoral Lodge


  • Heart of Queenstown
  • Lake Wakatipu - 7 min walk
  • Skyline Gondola - 20 min walk
  • St Josephs Parish - 7 min walk
  • Queenstown Hill - 9 min walk
  • Queenstown Arts Centre - 10 min walk
  • Queenstown Mall - 11 min walk
  • Queenstown Ice Arena - 12 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts


  • 5 cabins


  • Check-in time 2:00 PM-8 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
There is no front desk at this property. Guests should note that the Gorge Road Apartment is located approximately a 5-minute drive from the property. Check-in and key collection is based at the property located at 24 York Street.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Airport shuttle*


  • Free onsite self parking

  • Free onsite extended parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English.

At the property

Food and drink
  • Barbecue grills
Things to do
  • Billiards or pool table
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Garden
  • Terrace
Languages Spoken
  • English

In the cabin

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping

Balmoral Lodge’s small print

Also known as

  • Balmoral Lodge
  • Balmoral Lodge Queenstown
  • Balmoral Queenstown
  • Balmoral Lodge Lodge
  • Balmoral Lodge Queenstown
  • Balmoral Lodge Lodge Queenstown


This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Balmoral Lodge

  • What are the cleanliness and hygiene measures currently in place at Balmoral Lodge?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Balmoral Lodge?
    Yes, there's free self and extended parking.
  • Are pets allowed at Balmoral Lodge?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Balmoral Lodge?
    You can check in from 2:00 PM - 8 PM. Check-out time is 10 AM.
  • Are there restaurants at or near Balmoral Lodge?
    Yes. Nearby restaurants include Speights Ale House (10-min walk), Rata Dining (10-min walk), and Halo (11-min walk).
  • Is airport shuttle service offered by Balmoral Lodge?
    Yes, an airport shuttle is available.
  • Is there an onsite casino at Balmoral Lodge?
    No, this lodge doesn't have a casino, but Skycity Queenstown Casino (13-min walk) and SKYCITY Wharf Casino (16-min walk) are both nearby.
  • What is there to do at Balmoral Lodge and nearby?
    Have fun with nearby winter activities like ice skating and skiing. Balmoral Lodge also has a garden.

Recent reviews

Exceptional 9.4 From 22 reviews

Exceptional 10.0
Normally I was lazy to give comments, but this time I have to say it’s the best one in all of my NZ motel experience. The landlord is very nice, the rooms are tidy and the facilities are modern equipped. It’s definitely enjoyable!
Frank, au1 night family trip
Exceptional 10.0
Half Marathon haven
Excellent accommodation, fantastic views from bedroom, close to city. We would definitely stay there again.
Brian, au4 night family trip
Exceptional 10.0
Outstanding views, great hospitality, very comfortable beds with excellent pillows. Newly renovated and very clean. I will definitely stay here again next time I go to Queenstown.
LO, us2 night trip
Exceptional 10.0
The staff where amazing and looked after us very well
au3 night romance trip
Exceptional 10.0
We loved the Balmoral Lodge. The apartment has everything we needed. The beds were comfortable and daily housekeeping. The location could not be better. The views from the apartment are fantastic and better than in the photos online. The location is very close to downtown Queenstown. We used Uber and it was very cheap when we went into town at night to avoid driving and parking issues. The staff +
us5 night trip
Exceptional 10.0
One of the Best Stays I have ever Stayed...
Our stay was made perfect by our hotel and our host. Cys was wonderful, even giving us a needed ride into town one time! Our room was always spotless, our greetings were always warm, and the bonus is Benji, her dog, who warms the home even more. We spent one evening in the family room available to guests just to watch TV not in our room and away from it all - it felt like home and very comfortable. I would recommend this place to anyone that loves the feeling of home while away from home. The views, location, and hospitality are great! Thanks to the Balmoral Lodge for making our Queenstown stay the best of all my adventures.
carla, us5 night romance trip
Very good 8.0
Great location on the edge of town.
The hotel is on the outskirts of town, but close to the city center (about a 5 minute drive most days). The rooms were clean and comfortable. It was a small apartment and having in-room laundry and a kitchen saved a lot of time and money during out trip. The staff was friendly and respectful of our privacy. I recommend this location for a family looking for room to stay.
Alan, us6 night family trip
Very good 8.0
This lodge was a lovely stay. We had beautiful views of the mountains and lake. This seems to be a family run lodge and the owner seemed to live on the first floor and so there isn’t a true check in desk which was a bit confusing on check in but no problem once she came out to greet us. Our room was on the second floor. No elevators so be prepared to bring luggage up a short flight of stairs. The main lobby is adorable with free drinks and little snacks available. The room was very clean and well maintained. It felt very homey and I had a great stay overall. Parking is available on the property which was a huge plus as parking in the heart of the city was difficult. It is walking distance to the city, about a ten minute walk but very steep uphill up to the lodge and downhill to the city. It was a nice workout but may be difficult for some. Overall I had a very pleasant stay and would definitely stay again!
us4 night romance trip
Exceptional 10.0
Balmoral Lodge
Place was well kept and had an amazing garden and view, the owner was very friendly and accomodating. The lodge has all the essentials you need to make your stay comfortable. I have to point out though that the place is not as accessible for travellers without a vehicle as it is located on a steep hill, parking is also a bit limited although the owner will find ways to accomodate. Takes about 5 mins drive to get to town. Great place overall.
Miguel, us3 night romance trip
Good 6.0
View from our bedroom was the best thing. Bed was very comfortable and the room was very clean. But we were expecting a hotel beside the lake - it wasn’t even bed and breakfast - just a room with a 10 minute walk down a very steep road to the lake and shops. Parking was hard to find so we’ ended up walking there and paying for a taxi back. This would not be a suitable place for anyone with mobility issues. The people who were temporarily looking after the place were very friendly and looked after us well
gb3 night trip

Balmoral Lodge