Oceans 2700, Virginia Beach, United States of America

bathroom door broke tiolit dirty tub cracked on towel in bath room

Nasty rooms hair everywhere

Everything was fine except there was no WiFi, or any attempt by the front desk to do anything about it. I couldn't get them to care. They said they asked Cox to come fix it, but I never got a call back, never found out if it was fixed (it wasn't, I checked), and when I left the front desk acted like there was never an issue. Also, there was construction in front of the building, and beside it. I know that they can't be responsible for so much construction going on around them, but the etiquette is to let people know as soon as they arrive that this will be happening. A coupon to a cheap meal for example, something, ANYTHING that says I'm sorry your stay will be hindered by stomping and giant machinery at work...nope. On the plus side, there's a 7 Eleven right next to one side, and a Subway and 2 food spots right next to the other side, literally walking distance, no need to cross a street.

This experience was terrible. The room and surrounding area was filthy on arrival. There were multiple dead animals in the room, the air conditioning did not work, and the company was in no way helpful and refused to refund any of the cost. We ended up having to purchase another reservation far away from the beach at the last minute. The only possibly positive aspect of the experience was that the front desk person was very polite.

My experience at Oceans 2700 was perfectly fine. Only two complaints. The bed was rather stiff and there was only a curtain and no liner in the shower so it was rather messy to bathe. Also, the shower was a little slippery.