In the heart of Santiago, Altura Suites offers a convenient retreat with in-room WiFi, laundry facilities, and a garden to unwind. Guests can stock up at the grocery/convenience store or explore nearby Plaza de Armas and Palacio de la Moneda.
Merced 562, departamento 1006A, Santiago, Region Metropolitana, 8320148
What's nearby
Plaza de Armas - 5 min walk
Santa Lucia Hill - 5 min walk
Santiago Town Square - 7 min walk
Palacio de la Moneda - 18 min walk
Medical Center Hospital Worker - 3 min drive
Getting around
Santiago (SCL-Arturo Merino Benitez) - 19 min drive
Matta Station - 4 min drive
Hospitales Station - 4 min drive
Parque Almagro Station - 26 min walk
Bellas Artes Station - 2 min walk
Santa Lucia Station - 7 min walk
Armas Station - 8 min walk
Restaurants
Everyday Sushi - 1 min walk
Café Mosqueto - 1 min walk
New Horizon - 1 min walk
Starbucks - 1 min walk
Thai Express - 1 min walk
About this property
Altura Suites
When you stay at Altura Suites, you'll be in a great location, within a short 10-minute walk of Plaza de Armas and Santa Lucia Hill. You'll have free perks such as WiFi and self-parking. Apartments feature bonuses such as fridges and microwaves. The property is only a short walk to public transportation: Bellas Artes Station is 2 minutes and Santa Lucia Station is 7 minutes.
Languages
English, Portuguese, Spanish
At a glance
Property size
20 apartments
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Ski
Ski shuttle nearby
Internet
Free WiFi
Parking and transport
Free self-parking on site
Limited on-site parking
Height restrictions apply for on-site parking
Ski shuttle nearby
Kitchen
Fridge (full size)
Stovetop
Microwave
Oven
Dishwasher
Freezer
Toaster
Cookware/dishes/utensils
Dining
Continental breakfast available for a fee daily 8:00 AM–11:30 AM: USD 5 for adults and USD 5 for children
Bedrooms
Free extra-futon mattress
Bathrooms
Combined shower/bath
Hairdryer
Free toiletries
Living spaces
Living room
Sitting area
Entertainment
32-inch TV with satellite service
Outdoor areas
Garden
Laundry
Laundry facilities
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Lift
Smoke-free property
Services and conveniences
Safe
Phone
Safe at front desk
Iron/ironing board (on request)
24-hour front desk
Corner/local shop
No housekeeping
Free local calls
Location highlights
Near a metro station
In the business district
In the city centre
In the historical district
Things to do
Bike rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
20 rooms
22 floors
4 buildings
Built in 2010
Individually furnished
Fees & policies
Refundable deposits
Deposit: USD 100.00 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 5 for adults and USD 5 for children
Children & extra beds
Cots/infant beds are available for USD 10 per stay
Parking
Parking height restrictions apply
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Also known as
Altura Suites
Altura Suites Aparthotel
Altura Suites Aparthotel Santiago
Altura Suites Santiago
Altura Suites Apartment Santiago
Altura Suites Apartment
Altura Suites Santiago
Altura Suites Aparthotel
Altura Suites Aparthotel Santiago
Frequently asked questions
Are pets allowed at Altura Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Altura Suites?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Altura Suites?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Altura Suites and nearby?
Have fun during the warmer months with activities nearby such as cycling. Altura Suites also has a garden.
Does Altura Suites have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster, cookware and a fridge.
What's the area around Altura Suites like?
Altura Suites is in Downtown Santiago, a short 2-minute walk from Bellas Artes Station and 5 minutes' walk from Plaza de Armas.
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Altura Suites Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
Reviews
2/10 Poor
8 July 2020
Não
Homero
Homero, 2-night trip
6/10 Good
27 May 2020
Felipe
Felipe, 9-night trip
6/10 Good
24 April 2020
Tv no funciona
En general buena normal pero la tv no funcionó y nadie fue capaz de dar una solución
Alexis
Alexis, 1-night trip
2/10 Poor
12 April 2020
Geraldine ivoshka
Geraldine ivoshka, 3-night trip
6/10 Good
25 March 2020
Milivoj
Práctico departamento muy buena ubicación solo es muy necesario disponer del equipo A/C operativo en el departamento no funcionó y no hubo respuesta al requirimiento
Milivoj
Milivoj, 1-night trip
2/10 Poor
25 March 2020
Shinichi
Shinichi, 3-night trip
10/10 Exceptional
23 March 2020
I can recommend in 100%
Great place near the city center, helpful English speaking staff, very clean and comfortable rooms
Olga
Olga, 1-night trip
6/10 Good
23 March 2020
Verified traveller
2-night trip
4/10 Fair
19 March 2020
Increible que no tengan Aire acondicionado!
El departamento en general es completo y a primera vista cómodo por su espacio, aunque su cama y futón están realmente viejos y son muy incómodos, y la suite no tenía TV en la habitación (estaban las perforaciones y el cable suelto)
El edificio tiene mucha seguridad de acceso (condominios Infinito) y esta en una muy buena ubicación en el centro de la ciudad.
Pero el gran problema de este hospedaje es que NO TIENE AIRE ACONDICIONADO (ni calefacción). El único aparato disponible para refrescar la suite era un pequeño ventilador de esritorio.
La verdad que este faltante es inadmisible en un hospedaje catalogado como 3 estrellas!!! Sobre todo en una ciudad como Santiago en donde en verano las tempraturas superan cómodamente los 30 grados (33 el día de mi Check In). y el mismo día a la mañana 14,
Cuando fui a reclamar, en recepción me dijeron que ninguna Suite poseía Aire acondicionado, por lo que les indiqué que cancelaría mi reserva para buscar otro hospedaje. Ellos lo aceptaron y me pidieron que me comunique con hotels.com/Expedia para el reembolso.
Ahora desde hotels.com me indican que el establecimiento NO acept{o reembolsar nada y ellos tampoco se hacen responsables.
Mala fe del establecimiento y mala fe de hotels.com que cataloga este departamento como 3 estrellas.
En el mismo edificio hay muchos establecimientos que alquilan suites similares, pero con aire acondicionado Frio/calor.
Jose Gabriel
Jose Gabriel, 7-night trip
8/10 Very good
19 March 2020
Lo bien situado que esta y la distribución del mismo.
A tener en cuenta que fallan las tarjetas que hacen de llave para las puertas de acceso al edificio.
Verified traveller
3-night trip
2/10 Poor
18 March 2020
Verified traveller
1-night trip
8/10 Very good
18 March 2020
Great room and standard, however, no ac in my room, good to know.
Verified traveller
7-night trip
8/10 Very good
17 March 2020
Sijainti on hyvä, paljon nähtävää kävelymatkan päässä.
Lähialue tuntuu turvalliselta.
Kauppapalvelut ja ruokaravintolat kävelymatkan päässä.
Verified traveller
6-night trip
10/10 Exceptional
17 March 2020
Had everything we need for a good stay in Santiago. Grocery very near as well as metro system, buses also.
Brenda
Brenda, 2-night trip
6/10 Good
16 March 2020
Great location but not very clean. Only one towel per person and if you want more you have to go to the office to get it. No air conditioning and only one fan.
Verified traveller
2-night trip
10/10 Exceptional
15 March 2020
Staff goes all out to help. They have treated us very kindly during corona virus stresses.
Verified traveller
4-night trip
6/10 Good
10 March 2020
Appartement bien situé
Problème pour entrer dans l'appartement car soucis avec les clefs donc on a atendu 45 minutes. Lit très confortable mais peu de pression dans la douche, petit salon ouvert sur la cuisine. Hôtel bien situė.
nathalie
nathalie, 2-night trip
8/10 Very good
6 March 2020
Had full size fridge, electric tea pot and a nice view of the castle.
Michele
Michele, 6-night trip
8/10 Very good
3 March 2020
Verified traveller
2-night trip
10/10 Exceptional
1 March 2020
Não é um hotel, mas um flat. Não tem arrumação frequente, e o café da manhã é dispensável, melhor ir ao mercado ao lado e preparar no apartamento. Mas é moderno, o espaço é bom, e a manutenção adequada. A localização é excelente, no centro, perto de tudo mas razoavelmente quieto. O custo benefício é ótimo, especialmente viajando com família.
Verified traveller
7-night trip
10/10 Exceptional
1 March 2020
Verified traveller
5-night trip
10/10 Exceptional
1 March 2020
Verified traveller
5-night trip
10/10 Exceptional
29 February 2020
It is a nice place to stay while visiting Santiago for a few days. It is in the heart of the historic part of the city. In walking distance to many landmarks. I stayed on the 22nd floor and the view from my balcony was amazing ! The unit didnot have an AC but didnot need it even during the summer months because of the breeze coming thru the windows. The hallways had food smell but didnot have any smell in my unit. The breakfast served in the mornings was excellent ! I recommend staying here.
Verified traveller
3-night trip
10/10 Exceptional
26 February 2020
Excellent stay
Third time stay at Altura the staff is awesome
ANDRE
ANDRE, 3-night trip
8/10 Very good
25 February 2020
A recepção do local assusta ! Contudo, a acomodação é confortável. No meu quarto não tinha ar condicionado. Valeu