Located in Alvorada, Serras Hotel offers a warm welcome with a breakfast buffet and dry cleaning services. Stay connected with free in-room WiFi, get active at the 24-hour gym, or take advantage of tour assistance and conference facilities.
Reviews
7.67.6 out of 10
Good
Popular amenities
Gym
Non-smoking
Free breakfast
Laundry facilities
Free parking
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants
24-hour fitness centre
24-hour room service
Conference centre
3 meeting rooms
Terrace
24-hour front desk
Air conditioning
Front desk safe
Laundry service
Tour/ticket assistance
Feel at home (6)
Children stay free
Fridge
Private bathroom
Terrace
Daily housekeeping
Lift
The current price is NZ$124
NZ$124
includes taxes & fees
15 Mar - 16 Mar
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Luxury Single Room, Bathtub (Master)
Luxury Single Room, Bathtub (Master)
Highlights
Air conditioning
Fridge
LCD TV
Private bathroom
Separate bath and shower
Jetted bath
Bidet
Minibar
Sleeps 1
1 Single Bed
View all photos for Luxury Double Room, Bathtub (Master)
When visiting Cuiabá, Serras Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness centre for a workout.
Languages
Portuguese
At a glance
Hotel size
96 rooms
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning
Restaurant
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
3 meeting rooms
Conference centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness centre
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Freshen up
Private bathroom
Bidet
Stay connected
Desk
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Dining
On-site venue – buffet restaurant.
Fees & policies
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel Serras
Serras Cuiaba
Serras Hotel
Serras Hotel Cuiaba
Serras Hotel Cuiaba, Brazil - Mato Grosso
Serras Hotel Hotel
Serras Hotel Cuiabá
Serras Hotel Hotel Cuiabá
Frequently asked questions
Does Serras Hotel offer free cancellation for a full refund?
Yes, Serras Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Serras Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Serras Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Serras Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Serras Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Serras Hotel?
Yes, there's an on-site restaurant.
What's the area around Serras Hotel like?
Serras Hotel is a short 12-minute walk from Shopping 3 Americas and 19 minutes' walk from Rondon Museum.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Serras Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.6/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
8 March 2025
Limpeza e recepção foram muito ruins dessa vez
Primeira vez que fiquei no hotel foi excelente. A segunda vez, entretanto, foi péssima. Meu quarto estava com o banheiro sujo e o recepcionista foi irônico e desrespeitoso. No dia seguinte, porém, o gerente conversou comigo e fez um excelente atendimento, o que amenizou bastante a estadia. Acho que foi um caso isolado e o padrão deve ser bom como o da primeira vez. Vamos ver.
Café da manhã é muito bom.
Leandro
Leandro, 2-night trip
8/10 Very good
1 March 2025
Sergio
Sergio, 3-night trip
10/10 Exceptional
21 February 2025
ATENDIMENTO E HOSPEDAGEM BOAS
Fabio
Fabio, 1-night trip
10/10 Exceptional
7 February 2025
NAYANA
NAYANA, 2-night trip
10/10 Exceptional
29 January 2025
helio da silva vieira
helio da silva vieira, 1-night trip
4/10 Fair
31 December 2024
Ruim
Me eganram, peguei o quarto por causa da banheira de hidromassagem, e simplesmente não funciona, e ninguém avisou.
Saulo
Saulo, 1-night trip
10/10 Exceptional
11 December 2024
vitor
vitor, 4-night trip
2/10 Poor
16 July 2024
Gutemberg
Gutemberg, 2-night trip
8/10 Very good
14 April 2024
Relativamente boa, com o conforto necessário,
Bom café da manhã, tem de tudo.
Academia deixa um pouco a desejar, mas funciona 24h o que é positivo.
Verified traveller
2-night trip
10/10 Exceptional
7 February 2024
GEDAILSA M
GEDAILSA M, 3-night trip
6/10 Good
12 January 2021
ar condicionado
O ar condicionado era do modelo antigo, fazia muito barulho e não resfriava muito bem não
vilmar
vilmar, 2-night trip
8/10 Very good
20 September 2019
Francisco
Francisco, 3-night trip
2/10 Poor
16 August 2019
2 Estrelas no máximo!
Senhores do Hoteis.com não enganem seu consumidor!
Hotel antigo, quarto ainda com chave, sem isolamento acústico, sem kit de higiene no banheiro, não trocam as toalhas, café da manhã básico (até as 9hs), banheiro limpado de qualquer jeito, camareiras andam de galocha pelos quartos e com roupas em má conservação.... enfim, não recomendo!!!
Donato
Donato, 2-night trip
6/10 Good
31 July 2019
Falta pessoal no apoio
Falta shampoo
Quarto muito pequeno
Verified traveller
1-night trip
8/10 Very good
12 June 2019
ismael Rodrigo
ismael Rodrigo, 2-night trip
8/10 Very good
9 June 2019
Verified traveller
1-night trip
10/10 Exceptional
20 May 2019
Elogio serviços de internet excele, a recepção estativo todos muito educado e prestativo. Cafe da manha sensacional.!!
Verified traveller
3-night trip
8/10 Very good
13 May 2019
Verified traveller
3-night trip
8/10 Very good
29 April 2019
Quarto excelente. Limpeza impecável
Academia com uma esteira boa, mas os equipamentos estão precários e precisando de manutenção/troca
Verified traveller
3-night trip
6/10 Good
12 February 2019
Bueno, el aire acondicionado de es viejo suena mucho, el precio es alto para lo que ofrece, em comparacion de otros hoteles en cuiaba
Alfredo augusto
Alfredo augusto, 2-night trip
2/10 Poor
11 February 2019
Péssimo
A tmb não tinha controle , o controle do ar era de outro ar então não realizava as funções corretamente e não esfriava , a baheira de hidromassagem conquanto paguei pelo quarto mais caro tmb não funciona , ou seja o quarto tem as mesmas funções de um mais barato
Igor
Igor, 1-night trip
6/10 Good
9 February 2019
Faltou serviço do restaurante no sábado e domingo. Não tinha nada pra comer no hotel. Tive q ir pra rua pra achar alguma coisa.
FLAVIO
FLAVIO, 2-night trip
8/10 Very good
6 February 2019
Verified traveller
1-night trip
8/10 Very good
6 February 2019
minha estadia foi muito tranquila.
lucio flavio
lucio flavio, 2-night trip
10/10 Exceptional
3 February 2019
Ótimo hotel, muito confortável e limpo, ótimo café da manhã