Guests
All properties in Kwai Tsing, Hong Kong SAR

Dorsett Tsuen Wan, Hong Kong

4-star hotel with 1 restaurants, connected to the convention center, near Tsuen Wan Plaza

  • Free WiFi

Restrictions related to your trip

  • This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Family Suite with Sofa Bed - Living Area
  • Outdoor Pool
Outdoor Pool. Image 1 of 93.
1 / 93Outdoor Pool
28 Kin Chuen Street, Kwai Tsing, Hong Kong SAR
7.8.Good.
  • the room was very clean and the view of the hotel is also good

    Dec 21, 2020

  • The ac in my room didn’t work properly, either too cold or hot

    May 16, 2020

See all 549 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place

Guests rated location

Quiet
Transport options
Safe
Walkable
Convenient

The following facilities are closed seasonally each year. They will be closed from November 01 to March 31:
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 546 guestrooms
    • Daily housekeeping
    • Restaurant
    • Breakfast available
    • Seasonal outdoor pool
    • Fitness center

    For families

    • Children's pool
    • Playground on site
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)
    • Television

    What’s around

    • In Kwai Chung
    • Shing Mun Country Park - 38 min walk
    • Harbour City - 7.2 mi / 11.6 km
    • Hong Kong Disneyland - 10 mi / 16.1 km
    • AsiaWorld-Expo - 14.8 mi / 23.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room
    • Deluxe Room

    What’s around

    Landmarks

    • In Kwai Chung
    • Shing Mun Country Park - 38 min walk
    • Harbour City - 7.2 mi / 11.6 km
    • Hong Kong Disneyland - 10 mi / 16.1 km
    • AsiaWorld-Expo - 14.8 mi / 23.9 km

    Getting around

    • Hong Kong International Airport (HKG) - 21 min drive
    • Shenzhen Intl. Airport (SZX) - 46 min drive
    • Hong Kong Tai Wo Hau Station - 9 min walk
    • Hong Kong Kwai Hing Station - 12 min walk
    • Tsuen Wan Station - 18 min walk
    map
    See on map
    28 Kin Chuen Street, Kwai Tsing, Hong Kong SAR

    At a glance

    Hotel size

    • This hotel has 546 rooms
    • This hotel is arranged over 19 floors

    Arriving/leaving

    • Check-in time 2 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting/childcare*
    • Children's club*

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (HKD 720 per day)
    • Onsite valet parking (HKD 720 per day)
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Coffee shop/café
    • Room service (during limited hours)
    • Free reception

    Things to do

    • Outdoor seasonal pool
    • Children's pool
    • Fitness facilities
    • Playground on site

    Working away

    • Business center
    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or town car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop

    Facilities

    • Year Built - 2014
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Television in common areas

    Accessibility

    • In-room accessibility
    • Assistive listening devices available

    Languages Spoken

    • Chinese
    • English

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board (on request)

    Freshen up

    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Hotel Restaurant - This restaurant specializes in international cuisine.

    Fees & policies

    Refundable depositPay at property

    • Deposit: HKD 500.00 per day

    Optional extras

    • Buffet breakfast is offered for an extra charge of HKD 148.5 for adults and HKD 148.5 for children (approximately)

    Children & extra bedsPay at property

    • Childcare is available for an extra charge
    • Children's club access is available for an extra charge
    • Babysitting/childcare is available for an extra charge

    ParkingPay at property

    • Self parking costs HKD 720 per day
    • Valet parking costs HKD 720 per day

    Pool, spa & gym (if applicable)Pay at property

    • The seasonal pool is open from April to November

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Policies

    This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.

    Also known as

    • Dorsett Hotel Tsuen Wan Hong Kong
    • Dorsett Tsuen Wan, Hong Kong Hotel Kwai Tsing
    • Dorsett Tsuen Wan Hong Kong
    • Dorsett Tsuen Wan Hong Kong Hotel
    • Dorsett Tsuen Wan, Hong Kong Hotel
    • Dorsett Tsuen Wan, Hong Kong Kwai Tsing

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Dorsett Tsuen Wan, Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes. Self parking costs HKD 720 per day. Valet parking costs HKD 720 per day.
    • Yes, there's a seasonal outdoor pool and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2 PM - midnight. Check-out time is noon.
    • Yes, Hotel Restaurant offers international cuisine. Nearby restaurants include Panda Cafe (12-min walk) and Hanasenki (15-min walk).
    • Dorsett Tsuen Wan, Hong Kong has a seasonal outdoor pool and a fitness center.
    7.8.Good.
    • 8.0.Very good

      Good quality, bed is too soft, staff is nice and friendly

      1 night romance trip, Apr 17, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Everything is fine, staff polite

      Choi Yin Karen, 13 night family trip, Mar 20, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      good

      Anson, 14 night trip, Mar 19, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      good sleep

      Good spot quiet and good sleep

      Chin Fei, 1 night family trip, Mar 7, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      We stayed for 3 nights in a superior room on the 20th floor. The room was quite tiny even for two young people like us. There was no hand soap in the bathroom which we found truly strange given the spread of the corona virus. We had to use our own instead. The bathroom looked a bit dirty and outdated. The sound of AC annoyed us even after we switched it off. And noise coming from other rooms was a major problem. So, the room was definitely disappointing. The pool on the 3rd floor was closed; another disappointment there. Regarding the gym, it was equipped with very basic equipment including a broken bench! There was space in the gym for some machines and heavier dumbbells but the hotel management clearly knows very little about gym design and equipment. The buffet breakfast was good but there was no selection of teas. Also selection of fresh raw vegetable and fruit could have been better. Lastly, we definitely noticed cigarette smell coming from some rooms even though our floor was supposed to be nonsmoking. Overall, this is a poor quality Dorsett hotel. It’s in a nice and rather new building but the quality is very low. We cannot recommend it. It’s not worth your money and time.

      Dave, 3 night romance trip, Feb 11, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Friendly and helpful staffs, especially front desk and Concierge .

      Siu Hung John, 1 night trip, Jan 18, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      We stayed two nights in Hong Kong , and find this hotel is very suitable for family. We booked room with a breakfast, which was very testy. But I have to specially mention the concierge service - they are outstanding. Everyone whom we were dealing with, were incredibly helpful and performed outstanding service ! Ten stars to all young men!

      Irina, 2 night family trip, Jan 7, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      Nice facility and clean. Not enough lighting in the bathroom. You better bring your power adapter since the power outlets didn't fit any of my adapters. Nothing much around the hotel.

      2 night family trip, Dec 31, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      good price

      cant ask for more at this price, decent.

      Wan, 1 night family trip, Dec 25, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent

      Very good stay

      Wilson, 9 night trip, Dec 22, 2019

      Verified Hotels.com guest review

    See all 549 reviews