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Hotel Cayena Caracas

4.5 star property
Luxury hotel with outdoor pool, near Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos

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Photo gallery for Hotel Cayena Caracas

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
1 bedroom, Frette Italian sheets, premium bedding, down duvets
Interior
Fireplace
Library
Experience the essence of Caracas at Hotel Cayena Caracas, where luxury meets relaxation. Unwind by the outdoor pool with sun loungers and umbrellas or indulge in a sports massage at the spa. Savor Italian cuisine at Sereno restaurant, enjoy high-speed WiFi, and explore nearby Altamira Square.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 24-hour business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Presidential Cayena Suite

Presidential Cayena Suite

Presidential Cayena Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
  • 87 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Premium Room

Deluxe Premium Room

Deluxe Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige King

Prestige King

Prestige King

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Castellana Suite

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Castellana Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ávila Suite

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Ávila Suite

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

JW Marriott Hotel Caracas

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
8.6 out of 10, Excellent, 47 reviews
The price is NZ$329
includes taxes & fees
14 Jul - 15 Jul
JW Marriott Hotel Caracas
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About the area

Map
Av. José Angel lamas y El Bosque, Av. Principal de La Castellana, Caracas, Miranda, 1060

What's nearby

  • Altamira Square - 9 min walk - 0.8 km
  • Centro de Arte La Estancia - 15 min walk - 1.3 km
  • Sambil Caracas Commercial Center - 16 min walk - 1.4 km
  • Plaza los Palos Grandes - 16 min walk - 1.4 km
  • Centro Comercial Ciudad Tamanaco - 3 min drive - 2.0 km

Getting around

  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 45 min drive
  • Caracas Station - 15 min drive
  • Charallave Norte Station - 49 min drive
  • Charallave Sur Station - 63 min drive
  • Altamira Station - 11 min walk
  • Chacao Station - 15 min walk
  • Parque del Este Station - 21 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Avila Tei - ‬4 min walk
  • ‪El León - ‬5 min walk
  • ‪Tony Roma's - ‬5 min walk
  • ‪Salon Canton - ‬5 min walk

About this property

Hotel Cayena Caracas

Take in the views from the rooftop terrace when you stay at Hotel Cayena Caracas. Guests can indulge in sports massages or reflexology, and Italian cuisine is served at Sereno, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a 24-hour fitness centre are other highlights at this luxurious hotel. Public transportation is only a short walk: Altamira Station is 11 minutes and Chacao Station is 15 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site valet parking
DONE

Transfers

    • Airport shuttle on request (during limited hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Co-working spaces
  • Conference centre (495 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 60
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 54
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include sports massages and massages. A variety of treatment therapies are provided, including reflexology.

Dining

Sereno – This fine-dining restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 to 60 for adults and USD 30 to 60 for children
  • Airport shuttle service is offered for an extra charge of USD 336 per vehicle (return. Maximum occupancy 3)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 79.0 per day
  • Airport shuttle service for children up to age 12 costs USD 280 (return)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Cayena-Caracas
Cayena Caracas
Cayena Caracas
Hotel Cayena Caracas Hotel
Hotel Cayena Caracas Caracas
Hotel Cayena Caracas Hotel Caracas

Frequently asked questions

Is there a pool at Hotel Cayena Caracas?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Hotel Cayena Caracas?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Cayena Caracas?

Yes, there's free valet parking.

Is an airport shuttle service offered by Hotel Cayena Caracas?

Yes, an airport shuttle is available. The charge is USD 336 per vehicle return.

What are the check-in and check-out times at Hotel Cayena Caracas?

Check-in start time: 3 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Hotel Cayena Caracas and nearby?

Hotel Cayena Caracas has an outdoor pool and a 24-hour fitness centre, as well as spa services and a garden.

Are there restaurants at or near Hotel Cayena Caracas?

Yes, Sereno offers Italian cuisine.

What's the area around Hotel Cayena Caracas like?

Hotel Cayena Caracas is a short 10-minute walk from Altamira Square and 15 minutes' walk from El Avila National Park.

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Hotel Cayena Caracas Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice hotel
Mustafa, 2-night trip

10/10 Exceptional

angel, 1-night trip

10/10 Exceptional

Ernesto, 1-night trip

10/10 Exceptional

Excelente servicio. buena comida. Hotel seguro. La locación es buena. las habitaciones son cómodas. Uno de los mejores hoteles en los que he estado
2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

This was THE BEST EXPERIENCE IN OUR LIVES!!! if you really want to feel like a million dollars and be treated like a King, PLEASE PLEASE and if you make it to Caracas, YOU HAVE TO GO TO THIS HOTEL... The staff I can say hands down is the best I have ever seen in my life, even in movies... the Outstanding treatment we got from the moment we arrived was again out of this world, the facilities are nothing but incredible, the attention to detail has no words.. But make sure to stay more than one night because you will definitely want to enjoy the hotel.. My wife and I had plans to stay only one night but after the first day we decided to stay 3 additional nights. There are no words to express the food in the restaurant, the again outstanding treatment of the staff and great place this hotel is. 1 Million points to everyone working there!.. and Thank you!!..
Mario, 1-night trip

10/10 Exceptional

Excellent service, great location, awesome food

Excellent staff Great locatiom Awesome food Rooms neat and clean Upscale Privacy
T.A, 3-night trip

10/10 Exceptional

World class hotel

Incredible hotel, the staff is unbelievably capable and attentive to every detail.
Richard, 3-night trip

10/10 Exceptional

Confy and safe

Spent 3 days inside with all what was needed. Great attentive service, quality of the products, beautiful enviroment for meetings.

8/10 Very good

The best hotel in Caracas

If you are looking for privacy and an excellent service, Cayena is the place to stay. Beautiful decoration. Excellent amenities. Is like a bubble in a trouble city.

10/10 Exceptional

Front desk went out of way to help us on our stay!!!

10/10 Exceptional

It was excellent

10/10 Exceptional

10/10 Exceptional

Great privacy and comfort

Great hotel with great service and maximum privacy

8/10 Very good

Great!

Good hotel.

10/10 Exceptional

Espectacular

Excelente muy satisfecha

10/10 Exceptional

Se andate a Caracas è qui che dovete dormire!

A Caracas per lavoro. città pericolosa, paese pericoloso. questo hotel dà la sicurezza di tutto. ed ogni confort e sta nella zona migliore della città. e' qui che dovete andare se vi recate da queste parti.