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New Akan Hotel

3.5 star property
Lakefront hotel with 2 restaurants, near Lake Akan

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for New Akan Hotel

Outdoor spa tub
Hot springs
Outdoor spa tub
Interior
Outdoor spa tub

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Onsen
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Hot springs
  • Breakfast available
  • Free train station drop-off
  • Sauna
  • Train station pick-up service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/games room
  • Snack bar/deli

Feel at home (6)

  • Fridge
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
The price is NZ$292
includes taxes & fees
17 Jan - 18 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Twin Room with Mountain View, Non Smoking (Crystal Building)

In-room safe, desk, free WiFi, bed sheets

Twin Room with Mountain View, Non Smoking (Crystal Building)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
In-room safe
Desk
  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Room with Private Sauna, Lake View, Non Smoking (Shangrila Building)

Suite Room with Private Sauna, Lake View, Non Smoking (Shangrila Building)

Suite Room with Private Sauna, Lake View, Non Smoking (Shangrila Building)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
In-room safe
Desk
  • 120 sq m
  • Sleeps 6
  • 4 Single Futons and 2 Single Beds

View all photos for Resort Twin, Non Smoking, Lake View (Shangrila Building)

Resort Twin, Non Smoking, Lake View (Shangrila Building)

Resort Twin, Non Smoking, Lake View (Shangrila Building)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
In-room safe
Desk
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room with Lake view, Non Smoking(Crystal Building)

Twin Room with Lake view, Non Smoking(Crystal Building)

Twin Room with Lake view, Non Smoking(Crystal Building)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
In-room safe
Desk
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room, Lake View, Smoking (Crystal Building)

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Lake View, Smoking (Crystal Building)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
In-room safe
Desk
  • 33 sq m
  • Lake view
  • Sleeps 5
  • 4 Single Futons

View all photos for Japanese Style Room, Mountain View, Smoking (Crystal Building)

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Mountain View, Smoking (Crystal Building)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
In-room safe
Desk
  • 33 sq m
  • Mountain view
  • Sleeps 5
  • 4 Single Futons

View all photos for Japanese Style Room, Lake View, Smoking (Shangrila Building)

Japanese Style Room, Lake View, Smoking (Shangrila Building)

Japanese Style Room, Lake View, Smoking (Shangrila Building)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
In-room safe
Desk
  • 35 sq m
  • Lake view
  • Sleeps 5
  • 4 Single Futons

View all photos for Japanese Style Room, Mountain View, Non Smoking (Shangrila Building)

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room, Mountain View, Non Smoking (Shangrila Building)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Coffee/tea maker
In-room safe
Desk
  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

Similar properties

Public bath

Akan Yuku no Sato Tsuruga

Onsen
Free breakfast
Spa
Parking available
9.0 out of 10, Wonderful, (361)
The price is NZ$493
includes taxes & fees
17 Jan - 18 January 2025
Akan Yuku no Sato Tsuruga
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About the area

Map
2-8-8 Akanko Onsen, Akan-cho, Kushiro, Hokkaido, 085-0467

What's nearby

  • Akankohan Eco Museum Center - 5 min walk
  • Lake Akan - 6 min walk
  • Akanko Ainu Theater Ikoro - 9 min walk
  • Ainu Kotan - 10 min walk
  • Akan Mashu National Park - 10 min drive

Getting around

  • Kushiro (KUH) - 64 min drive
  • Mashu Station - 35 min drive
  • Free train station drop-off
  • Train station pickup (surcharge)

Restaurants

  • ‪奈辺久 - ‬4 min walk
  • ‪Pan de Pan - ‬2 min walk
  • ‪両国総本店 - ‬4 min walk
  • ‪北国の味 ばんや - ‬7 min walk
  • ‪食事処味心 - ‬4 min walk

About this property

New Akan Hotel

New Akan Hotel offers a great location, putting you within a short 10-minute walk of Lake Akan. Guests can indulge in massages, and Felice, one of 2 restaurants, serves breakfast and dinner. Other highlights include a sauna, a snack bar/deli and a garden.

Languages

Japanese

At a glance

DONE

Hotel size

    • 370 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free train station drop-off*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–8:30 AM
  • 2 restaurants
  • Snack bar/deli

What to do

  • Hot springs

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1965
  • Garden
  • Arcade/games room
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Dining

Felice – This buffet restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Akan Hotel
New Akan
New Akan Hotel
New Akan Hotel Kushiro, Japan - Hokkaido
New Akan Hotel Kushiro
New Akan Kushiro
New Akan Hotel Hotel
New Akan Hotel Kushiro
New Akan Hotel Hotel Kushiro

Frequently asked questions

Does New Akan Hotel offer free cancellation for a full refund?
Yes, New Akan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at New Akan Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at New Akan Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at New Akan Hotel?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 10 AM.
What is there to do at New Akan Hotel and nearby?
On-site recreation at New Akan Hotel includes hot springs. Enjoy amenities such as a sauna, an arcade and a garden.
Are there restaurants at or near New Akan Hotel?
Yes, there are 2 on-site restaurants.
What's the area around New Akan Hotel like?
New Akan Hotel is a short 6-minute walk from Lake Akan and 5 minutes' walk from Akankohan Eco Museum Center.

New Akan Hotel Reviews

Reviews

8.0

Very good

7.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Jean-Marc, 1-night trip
Verified Hotels.com guest review

6/10 Good

Food is good, the roof top bath is terrible.
Everything is good except the roof top bath… that was really disappointing. You should not be deceived by the picture….
SHIRO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

On Lake View
Some rooms are a bit dated and wifi was weak. Small bathroom given size of room but beautiful views, nice service and great breakfast and dinner buffet (plenty of choices).
Ranson, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful views, but antiquated facilities
The hotel is conveniently located on the site of Lake Akan, and our room had a stunning view of the lake. However, overall the room was very old-fashioned - we wondered if it had been renovated since the hotel opened - and it has the tiniest bathroom I have ever seen in Japan. It is so tiny that is difficult to use the toilets comfortably, and some visitors may have problems entering the bathroom. The hotel "upgraded" the toilets by adding a Washlet seat system, but the seat is too big for the old-fashioned toilet bowl and makes the space seem even smaller. Be careful when using the bathtub, as the bathroom floor flooded easily. The dinner and breakfast buffets offered a wide variety of good food with a nice view of the lake. It is a pity, however, that the breakfast buffet only offers margarine, especially since Hokkaido is a great producer of butter.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good service.
wimolmas, 1-night trip
Verified Hotels.com guest review

6/10 Good

KAH CHUAN, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good relaxing stay with a nice lakeside views
Check-in was fast, efficient and courteously done; staff friendly. Room size is big, bed & toilet clean; the shower curtains however, ave a 'smelly' odour and they were one or two hooks missing and felt 'mouldy'. The decor needs an upgrade overall from the room, lobby to the common areas. Book with a good view of the lake (Lake Akan) and Mt. Oakan. Quite central located in this resort area, and if you drive, easy access to the other lakes like Kussharo and Musho as well as other nice observation points for wonderful views of the lakes and surrounding area. The breakfast and dinner restaurant area is huge and can be busy during peak hours. There is a wide selection of western and local food; they are replenished regularly. The onsen is worth a visit and open almost 24 hours.
LIAN HUNG, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Buffet breakfast & dinner were good with lots of variety. The outdoor onsen has excellent view of lake akan. Smelt fishing at lake Akan was excellent and reasonably price compare to other places. Firework was better here compared to other places in Hokkaido. Hot beverages and simple snacks were served during check in. Pillows very hard.
Jasmine, 1-night trip
Verified Expedia guest review

8/10 Very good

Great rooftop spa!
love the rooftop spa. Great for relax.
Say Huat, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Hotel is in a run down condition, wallpaper falling off, bathroom inside the room had stains everywhere including on the sink and basin. Towel had stains. Dinner and breakfast included was buffet style and overall the quality and taste was below average. It seemed like the restaurant could not cope with the influx of customers and food was mostly empty. Felt like it was a war zone. Customers kept having to tell staff that food were empty. No table service, used plates piled as there were insufficient staff to take away used plates. Also we stayed for 2 nights and the buffet food was exactly the same for breakfast and dinner. On the other hand, the lake view in the Japanese tatami room was excellent, best view for the Snow Festival fireworks. Rooftop pool is nice, women's onsen is spacious and has a sauna. Hotel has a minivan driver service to drive you to the car park
2-night romance trip
Verified Hotels.com guest review

2/10 Poor

Not impress by the hotel 70’s decor. Overall badly needed a facelift on its facility, decor and room. Our room is on second floor near the restaurant. The room is full of tapayaki smell when night service ended. Not impressed by hotel buffet, too crowded with many tour groups. Don’t both to go Onsen.
AS&family, 2-night trip
Verified Expedia guest review

10/10 Exceptional

自助餐種類多
好多旅行團, 晚餐時段非常多人, 但食物種類夠多, 甜品豐富, 天台SPA有提供衣服換上, 可以男女共浴
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Pleasant Stay
Nice environment. Room needed some renovation. However, the spread at buffet dinner and breakfast was great and good Japanese standard.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Good buffet dinner and breakfast.
Paid extra for a room with lake view instead, was given a room facing the lake but with no view as the window area is blocked by a huge full branch tree. Very dissappointed not able to enjoy the beautiful sun-set view of the beautiful lake.
Dan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful room, great buffet and spa
Our room was the largest I had ever seen in a Japanese hotel. In addition to the comfortable pair of "twin" beds (which were larger than American twin beds) pushed together, there was a large futon set against a large bay window, so we could relax and enjoy a fantastic view of Lake Akan. The breakfast and dinner buffets included in our room fee provided a broad selection of japanese and western style dishes that were delicious. There was a spa on the roof of the hotel that included two jacuzzies (sp?) and one huge warm pool with semi-submerged lounge chairs. We could lay on the chairs and look up at the stars or enjoy colored light sculptures. Even though there were about two tour bus groups in the hotel, our room and the spa were quiet.
Susan S, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Nicely renovated rooms with a good view.
Hotel is well located on the lake. The lobby area is very dated; feels like a 1980's hotel. We had rooms in the Shangri-La wing, which appear to have been recently and very tastefully renovated. They were much more spacious than other hotels in which we stayed in Hokkaido and had beautiful views of the lake. The bathrooms, however, were tiny. The buffet dinner and breakfast were served in the restaurant off the lobby area. I have never seen this many people at a buffet. There appear to have been quite a few tour groups in the hotel. Although it was crowded, with extraordinarily long lines, everything was calm and everybody was extremely polite. Although very few staff spoke a word of English, they were extremely helpful.
Anna, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Nice rooftop onsen and spa
We stayed for three nights. Large groups checked in and out of this hotel everyday during our stay. Buffet breakfast and dinner are very crowded. The hotel is right in front of the lake and nice rooftop onsen has spectacular view.
Sally, 3-night trip
Verified Expedia guest review

8/10 Very good

The hotel was great but it was a little old
The hotel was right by the Lake Akan with excellent public bath and rooftop hot pool. However, you can tell the hotel hasn't been renovated and probably can use an upgrade. The buffet at the hotel provides plenty of options, but the quality kind of hit and miss.
Verified Expedia guest review

8/10 Very good

comfortable stay
Room size is reasonable n stay is comfortable. Breakfast n dinner is good. Liked the outdoor onsen on the rooftop (swimwear is compulsory). Disadvantaged that no access to Internet in the room except at lobby. Small town n nothing much to do.
Verified Expedia guest review

10/10 Exceptional

Lovely place and great hotel. Don't miss the Onsen
The hotel is great and our family room with view to the lake just perfect. We reserved dinner and had breakfast as well. Both were extraordinary and up to the expectations of my Singaporean family. Which means a lot! Onsen was the plus and location is just perfect.Really recomended. Some of the staff (frontal desk upon check-in) were not very friendly or a bit "dry" I would say. However I think it might have been a language barrier issue.
Verified Hotels.com guest review

8/10 Very good

Good hotel for business stay
Staying there on business for a few days. Very friendly people. Staff was great.
Verified Hotels.com guest review

8/10 Very good

A comfortable hotel
Our family stayed for two nights. The lake view Japanese style room is great. Spacious and clean. Staff service is friendly. Only that the buffet dinner and breakfast were crowded because many tourist groups stayed here. Hot spring is good. Especially the swimming pool on roof top, enjoy the open space and Lake Akan to the fullest. A pleasant stay.
Verified Hotels.com guest review

6/10 Good

Good and bad
Although the rooms were not up to par with the food and location, it was an ok stay. The front desk people were not the most cordial or friendly. It went beyond a language deficiency. Our nonsmoking room, while clean, had a big wet spot in the carpet, but because there were no other nonsmoking rooms, we opted to keep the room as we did not want to spend the night in a smelly room. There was no air conditioning, so we spent the night with the windows all open to flies and noise. The dinner and breakast buffets and the view of the lake make up for the negatives based on the price we paid.
Verified Expedia guest review

6/10 Good

ひろかず, 1-night trip
Verified Expedia guest review

2/10 Poor

マキ, 1-night trip
Verified Expedia guest review