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The Secret Garden Guesthouse

3.0 star property
Family-friendly guesthouse in historical district in Swakopmund

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Secret Garden Guesthouse

Courtyard
Living area
In-room safe, individually decorated, individually furnished
Standard Room | Exterior
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Connecting rooms available
  • Laundry facilities
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Free train station pick-up
  • In-room childcare
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Barbecue grills
  • Luggage storage
Feel at home
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Renovated in 2022
Portable fan
  • Sleeps 2
  • 2 Single Beds

View all photos for Room

In-room safe, individually decorated, individually furnished

Room

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Renovated in 2022
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Renovated in 2022
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
  • Sleeps 3
  • 2 Single Beds

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9.0 out of 10, Wonderful, (4)
The price is NZ$209
includes taxes & fees
4 Jan - 5 January 2025
Artemis Hotel Swakopmund
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About the area

Map
36 Bismarck Street, P.O.Box 2609, Swakopmund

What's nearby

  • Swakopmund Jetty - 5 min walk
  • National Marine Aquarium - 7 min walk
  • German Evangelical Lutheran Church - 12 min walk
  • Swakopmund Lighthouse - 13 min walk
  • The Dome - 4 min drive

Getting around

  • Walvis Bay (WVB) - 40 min drive
  • Free train station pickup
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Rosso - ‬3 min drive
  • ‪The Tug - ‬5 min walk
  • ‪Fish Deli - ‬7 min walk
  • ‪Jetty 1905 - ‬8 min walk
  • ‪Altstadt Restaurant - ‬3 min walk

About this property

The Secret Garden Guesthouse

Enjoy your visit to Swakopmund with a stay at The Secret Garden Guesthouse. Guests looking to stay active can experience the nearby kayaking, segway hire/tours and surfing lessons, and free perks include buffet breakfast, WiFi and self-parking. Other highlights at this Colonial guest house include a terrace, a garden and bike cleaning.

Languages

Afrikaans, English, German

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 2:00 PM - 6:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets stay for free
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle from 6:00 AM to 6:00 PM*
    • Free train station pickup
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area
  • Barbecue grills
  • Private picnics

Travelling with children

  • Supervised childcare (surcharge)
  • Children's games
  • Toys
  • Beach toys
  • Children's books

What to do

  • Bike tour information
  • Bike rentals nearby
  • Kayaking nearby
  • Surfing lessons nearby
  • Segway hire/tours nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike cleaning
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1903
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Bike parking
  • Colonial architecture

Room amenities

Home comfort

  • Heating
  • Portable fan
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Fenced garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Desk chair

Food and drink

  • Children's dinnerware
  • High chair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of NAD 300 per person (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cots/infant beds are available for NAD 200.0 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards and cash.

Also known as

Secret Garden Guesthouse
Secret Garden Guesthouse House Swakopmund
Secret Garden Guesthouse Swakopmund
The Secret Garden Guesthouse Hotel Swakopmund
Secret Garden House Swakopmund
Secret Garden Swakopmund
Secret Garden Guesthouse House
The Secret Garden
The Secret Garden Guesthouse Guesthouse
The Secret Garden Guesthouse Swakopmund
The Secret Garden Guesthouse Guesthouse Swakopmund

Frequently asked questions

Are pets allowed at The Secret Garden Guesthouse?
Yes, pets stay free.
Is parking offered on site at The Secret Garden Guesthouse?
Yes, there's free self parking.
Is an airport shuttle service offered by The Secret Garden Guesthouse?
Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is NAD 300 per person one-way.
What are the check-in and check-out times at The Secret Garden Guesthouse?
Check-in start time: 2 PM; check-in end time: 6:00 PM. Check-out time is 10:30 AM. Contactless social distancing and check-out are available.
What is there to do at The Secret Garden Guesthouse and nearby?
Have fun with nearby activities such as cycling, boat tours and kayaking. Additional recreation nearby includes segway hire. The Secret Garden Guesthouse also has a garden.
Does The Secret Garden Guesthouse have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a garden.
What's the area around The Secret Garden Guesthouse like?
The Secret Garden Guesthouse is in the heart of Swakopmund, a short 5-minute walk from Swakopmund Jetty and 7 minutes' walk from National Marine Aquarium.

The Secret Garden Guesthouse Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The perfect place to stay in Swakopmund. It is clean and quiet and the staff are great. It's a short walk to the jetty and good places to eat. They have a laundry service and organised my transfer to Walvis Bay airport. I would definitely stay here again
Lisa, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I loved the inner private courtyard, private and secure. Super helpful owner, made many bookings and provided great info. Very comfortable, attentive staff.
Larinda, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

john, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Clean & Pretty in Good Location, Intrusive Manager
The guest house is very pretty, well maintained and clean in very easy walking distance to everywhere you would need in Swakopmund. Safe parking is also included. The breakfast is good and fresh (7:30am until 9am) but there is no option of requesting anything that isn't out on offer. You eat what is there (breads, jams, fruit and a hot offering of french toast / eggs or similar) Our experience however was negatively impacted by the overbearing management team. We were made to feel quite uncomfortable at times (a nasty comment was made at check in for being from the UK) and when using the wifi in the lounge for 10 minutes, told that we were 'sad' for staying in on the internet all day. One morning we decided to skip breakfast and sleep in a little later, the owner banged on the door at 9:10 to ask where we were?? It felt a little intrusive. More worryingly, we were disturbed by the way management spoke to their staff and how the staff moved when they were close by. The staff were helpful, kind and pleasant - but we felt they were very undermined by the management. It is a shame that their behaviour made us feel this way, the guest house itself is very pleasing and clean so our experience should have been a positive one. As it was, they made us feel quite unwelcome and we actively wanted to leave by the end of our 3 night stay.
Abby, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Superb Artisan Accommodation Close to Everything
Strategically located close to both downtown with its historical and architectural landmarks and to the beach, Secret garden Guesthouse is truly a home away from home, with impeccable service and cleanliness and state of the art stylish decoration.
Victor, 2-night trip
Verified Expedia guest review

8/10 Very good

Great little hotel in the city
We loved our stay here, calm atmosphere, great walkable location, superb staff, and great recommendations from the owners. A little nosey though, and staff asked we not mention to owners when we tipped the staff - a little concerning given the staff were excellent.
Jan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Yong Mean, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Mixed reviews
The hotel accommodations were quite lovely. The room was spacious and clean, but the staff were sincerely very difficult. Any question asked was not answered, owner hung up the phone on me when I tried to confirm the reservation, and we were yelled at for leaving our light on one day. This made the stay less pleasant. Other guests echoed these sentiments and we were able to laugh about it. I hesitate to recommend due to the staff/ownership, but it was good value for money and comfortable.
1-night trip
Verified Expedia guest review

8/10 Very good

Pleasant; close to the beach
I've stayed here several times, and room 4 was a bit disappointing. The water pressure in the sink was very low, and not great in the shower; the mattresses a bit saggy; the wifi didn't work day one (but was fixed and blazing fast by day two); and there was no kind of table to hold the laptop and books while I worked, so I worked from the bed. In the past they've offered eggs cooked to order at breakfast; this time it was just take a boiled egg (5 or 7 minutes!) from the buffet. I also have concerns that the black staff here seem much more cowed -- i.e., afraid of guests (all white whenever I've been here) and the white owners -- than I observe other places in town. I don't see or know enough to make a judgement, but enough to feel a bit uncomfortable.
Verified Expedia guest review

10/10 Exceptional

Unbelievable find- beautiful and comfortable
I booked this because it was a practical location at a good price. But once you enter the front door, you see it's a beautifully renovated and decorated 1910's house with a wonderful staff, great bistro, nice owners, comfortable beds, and all spotlessly clean and comfortable. No need to make Africa excuses for any cut corners- this would be beautiful in Germany or France!
Verified Expedia guest review

8/10 Very good

Eine sehr schöne Unterkunft mit gutem Frühstück. Die Unterkunft liegt recht zentral und man ist schnell zu Fuß im Zentrum von Swakopmund oder am Jetty. Der kleine Garten ist hübsch angelegt und lädt ein, dort zu frühstücken oder ein Gläschen Wein zu trinken.
Sven, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Silvia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tolle Unterkunft mit neuer Gastgeberin.
Tolle Unterkunft mit neuer Gastgeberin. Inge, die Tochter, hat die Unterkunft von Ihren Eltern übernommen und ist eine tolle Gastgeberin. Sehr hilfreich und zuvorkommen. Die Zimmer sind sehr geräumig und sauber. Das Frühstück lässt keine Wünsche offen. Wir kommen auch ein drittes Mal gerne wieder bei unserer nächsten Rundreise.
Dirk, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Très bon séjour, heure du petit déjeuner avancé de 10 min pour nous afin de nous permettre de déjeuner avant l'activité que nous devions faire de bonne heure. Bon conseils Juste petit problème de température, il faisait froid et pour des questions de condensation, il ne faut pas fermer la fenêtre de la salle de bain...
madeleine, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bernd, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

L'accueil a été super, le personnel nous a bien aidé à profiter des nombreuses activités de Swamkupmond (réservation) et a toujours été présent pour nous. Le cadre est agréable et calme, la chambre grande et propre. Bref, nous avons passé un très bon séjour
RONAN, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

6/10 Good

Gut gelegenes Guesthouse! Stadt ist zu Fuss bequem zu erreichen!
Donatella, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Super Lage bei prima Preis Leistung
Der Secret Garden liegt sehr zentral und hat sichere Stellplätze für das Auto. Es sind alle Sehenswürdigkeiten und Restaurants bestens zu Fuß zu erreichen. Das deutsche Ehepaar organisiert auf Wunsch alle Ausflüge und hat uns für unseren weiteren Reiseverlauf tolle Tipps mit auf den Weg gegeben.
Verified Hotels.com guest review

10/10 Exceptional

Schöne Unterkunft in unmittelbarer Nähe zum Centru
Tolle Unterkunft mit super Lage zur Stadt und ans Meer. Die deutschsprachigen Gastgeber sind etwas gewöhnungsbedürftig und verschroben. Aber auch hilfsbereit.
Verified Hotels.com guest review

8/10 Very good

Jörg, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Liegt in Zentraler Lage, Strand und Geschäfte per Fuß innerhalb weniger Minuten erreichbar. Besitzerin ist sehr zuvorkommend und hilfsbereit.
Volker, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Prettige locatie
Je zit gelijk overal dichtbij. Zoals de zee en restaurants.
Cor, 3-night trip
Verified Expedia guest review

8/10 Very good

Unterkunft in guter Lage
Wir hatten 2 Übernachtungen gebucht. Die Unterkunft liegt nahe dem Atlantik und der fußläufig erreichbaren Sehenswürdigkeiten. Das Personal ist freundlich und stets hilfsbereit. Das Frühstück war übersichtlich aber völlig ausreichend, im dazugehörigen Bistro gibt es außer Sonntags ne lecker Pizza. Einzig negativ zu bewerten ist die starke Luftfeuchtigkeit in unserem Zimmer. Unsere Sachen waren nach dem Aufenthalt etwas feucht, und durch das Badfenster welches man nicht verschließen soll hat es rein geregnet.
Oliver, 2-night trip
Verified Ebookers guest review