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All properties in Tuxtla Gutierrez, Chiapas, Mexico
1 room, 2 adults

Hotel Madrid Tuxtla

3-star3 stars
6ta Poniente Norte No. 175, Col. Centro, Tuxtla Gutierrez, CHIS, 29000, Mexico

3-star hotel with restaurant, near Marimba Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Basic hotel with all you need for a comfortable shower stay.Jan 23, 2021
  • Its a dafe place to stay xlm service location of the hotel is perfect everything is nearbyAug 28, 2020

Hotel Madrid Tuxtla

from NZ$40
  • Double Room, 2 Double Beds
  • Quadruple Room
  • Triple Room
  • Double Room, 1 King Bed

What’s around Hotel Madrid Tuxtla

Landmarks

  • In a regional park
  • Marimba Park - 4 min walk
  • Tuxtla Guitierrez Central Square - 7 min walk
  • Museum of the City of Tuxtla Gutiérrez - 6 min walk
  • San Marcos Cathedral - 9 min walk
  • Bicentennial Park - 11 min walk
  • Plaza Bonampak Shopping Mall - 15 min walk
  • Coffee Museum - 17 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 46 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Free reception
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Down comforter
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

NOVELTY - This coffee shop specializes in local cuisine and serves breakfast only.

Hotel Madrid Tuxtla’s small print

Also known as

  • Hotel Madrid Tuxtla
  • Hotel Madrid Tuxtla Hotel
  • Hotel Madrid Tuxtla Tuxtla Gutierrez
  • Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez
  • Madrid Tuxtla
  • Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
  • Hotel Madrid Tuxtla Tuxtla Gutierrez
  • Madrid Tuxtla Tuxtla Gutierrez
  • Madrid Tuxtla Tuxtla Gutierre

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for MXN 350.0 per night

Cribs/Infant beds are available for MXN 100.0 per day

Airport shuttle service is offered for an extra charge of MXN 650.00 per vehicle (roundtrip, Maximum occupancy 4)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Madrid Tuxtla

  • Does Hotel Madrid Tuxtla offer free cancellation for a full refund?
    Yes, Hotel Madrid Tuxtla does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Madrid Tuxtla?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Madrid Tuxtla?
    Yes, there's free self parking.
  • Are pets allowed at Hotel Madrid Tuxtla?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Madrid Tuxtla?
    You can check in from 3 PM - noon. Check-out time is noon. Express check-in is available.
  • Are there restaurants at or near Hotel Madrid Tuxtla?
    Yes, NOVELTY offers local cuisine. Nearby restaurants include La Esphera Café (3-min walk), Gloria's Cafeteria (4-min walk), and La Cevichería (5-min walk).
  • Is airport shuttle service offered by Hotel Madrid Tuxtla?
    Yes, an airport shuttle is available. The charge is MXN 650.00 per vehicle roundtrip.

Recent reviews

Superb 9.0 From 106 reviews

Good 6.0
Average Place for an Average Stay
The hotel is alright for the price. It has been renovated but it is still obvious the building is quite old and hasn’t been well taken care of. The bed was large as was the room. But the towels were cheap and quite uncomfortable. There was also quite a bit of noise periodically through the night. Not on the prettiest or nicest street in Tuxtla either but close to lots of what Tuxtla has to offer, which isn’t a whole lot.
Grant, mx1 night romance trip
Very good 8.0
The costumer service was very good and the staff was friendly and prompt to help. The room and bathroom were very clean.
mx1 night family trip
Good 6.0
Satisfactory
Nice room, bed a little hard, nice location, very neat parque de marimba, but don’t walk after 10 pm or so would be my recommendation. Wi fi problems but may have been temporary.
us1 night trip
Very good 8.0
Neat an clean. Staff was very friendly and helpful. The breakfast that is included was good, it wasn't many choices but still was yummy!
Flor, ca1 night romance trip
Exceptional 10.0
Great Stay! Would Definitely Stay Again
I drove 8 hours in the wrong direction on a trip in Mexico, and I booked this hotel last minute. Everyone was beyond kind, and the breakfast was amazing! I would absolutely recommend this place to anyone. Also, there’s a vegan place across the street, Naturalissimo, that is beyond words. I would highly recommend them for vegans and nonvegans alike.
Amy, us1 night romance trip
Very good 8.0
Good breakfast. Noisy
Nelly, us1 night trip with friends
Very good 8.0
Service was great, very nice. For the price I don’t think it could be better
us5 night trip
Exceptional 10.0
Nice hotel with good breakfast. A bit of a distance from the airport.
us1 night trip
Very good 8.0
The hotel is situated on downtown, walking distance to central amenities. It is very clean, services are very good. The only think I would like to be improved is the breakfast, there is no fruit and only one choice of juice.
Carlos, us2 night trip
Exceptional 10.0
Excelente ubicación, con estacionamiento. Caminando llegas al centro donde hay muchos lugares para comer o beber. Habitación súper limpia y gran atención del personal. Se los recomiendo por la relación precio calidad.
Erika, mx1 night trip

Hotel Madrid Tuxtla