In the heart of a vibrant city, Lanai Riverside Apartments offers a tranquil retreat. Unwind by the garden or sauna, then enjoy lunch and dinner at Tropical Phoenix Garden. With an outdoor pool, high-speed WiFi, helpful staff and extended parking - this luxury aparthotel has everything for an enjoyable stay.
Mackay Enertainment and Convention Centre - 12 min walk - 1.1 km
Harrup Park - 3 min drive - 2.9 km
Mackay Base Hospital - 5 min drive - 3.7 km
Getting around
Mackay, QLD (MKY) - 11 min drive
Mackay Station - 7 min drive
Nabilla Station - 21 min drive
Mapalo Station - 25 min drive
Restaurants
The Coffee Club - 5 min walk
Hungry Jack's - 5 min walk
The Coffee Club Canelands Café - 6 min walk
The Bavarian Mackay - 5 min walk
Austral Hotel - 5 min walk
About this property
Lanai Riverside Apartments
Enjoy your visit to Mackay with a stay at Lanai Riverside Apartments. Guests can take a dip in the outdoor pool or grab a bite to eat at Tropical Phoenix Garden, which serves lunch and dinner. A fitness centre and a sauna are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. Fellow travellers say great things about the helpful staff.
Languages
English
Property amenities
Beach
Beach towels
Pool/Spa
Outdoor pool
Sunloungers
Umbrellas
Sauna
Internet
Free WiFi
Parking and transport
Free extended parking on site
Wheelchair-accessible parking and van parking available
Height restrictions apply for on-site parking
Free off-site parking
Family friendly
Cots (infant beds): AUD 15.0 per night
Restaurants on site
Tropical Phoenix Garden
Marque Bar & Grill
Lets Do Greek
Kitchen
Fridge (full size)
Stovetop
Microwave
Dishwasher
Toaster
Coffee/tea maker
Electric kettle
Cleaning supplies
Cookware/dishes/utensils
Dining
1 restaurant
Room service available
Bedrooms
Bed sheets provided
Bathrooms
Towels provided
Free toiletries
Hairdryer
Living spaces
Living room
Dining room
Sitting area
Entertainment
48-inch LCD TV with digital service
Outdoor areas
Furnished balcony
Terrace
Barbecue
Garden
Picnic area
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
1 meeting room
Laptop workspace
Conference centre (172 square feet of space)
Climate control
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Soundproofing
Wheelchair-accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible van parking
Smoke-free property
Services and conveniences
Tour/ticket assistance
Housekeeping (on request)
Local maps
Guidebooks/recommendations
Iron/ironing board
Luggage storage
Restaurant dining guide
Wedding services
Banquet hall
Location highlights
Connected to a shopping centre
On the river
On the waterfront
Near the boardwalk
Near the airport
In the business district
In the shopping district
In the city centre
Things to do
Fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Security system
General
36 rooms
11 floors
1 building
Built in 2009
Individually decorated
Special features
Dining
Tropical Phoenix Garden – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Marque Bar & Grill – This restaurant serves breakfast, lunch and dinner. Open daily.
Lets Do Greek – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge of AUD 50 (subject to availability)
Credit card charges are subject to an extra charge of 2.2 per cent
Housekeeping is offered for an extra charge of AUD 100 per stay; may vary based on unit size
Children & extra beds
Cots/infant beds are available for AUD 15.0 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 10 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property is professionally cleaned.
Also known as
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay
Frequently asked questions
Does Lanai Riverside Apartments offer free cancellation for a full refund?
Yes, Lanai Riverside Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lanai Riverside Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Lanai Riverside Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Lanai Riverside Apartments?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Lanai Riverside Apartments?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Lanai Riverside Apartments and nearby?
Lanai Riverside Apartments has an outdoor pool, a sauna and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Lanai Riverside Apartments?
Yes, there's an on-site restaurant, Tropical Phoenix Garden.
Does Lanai Riverside Apartments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, a toaster and cookware.
Does Lanai Riverside Apartments have any outdoor private spaces?
Yes, each apartment features a furnished balcony.
What's the area around Lanai Riverside Apartments like?
Lanai Riverside Apartments is located on the boardwalk, a short 2-minute walk from Bluewater Lagoon and 2 minutes' walk from Caneland Central.
Lanai Riverside Apartments Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Apartment
Room
Service staff
Location
Sunny weather
Store
Reviews
10/10 Exceptional
27 January 2025
Apartment was very large , has everything you need , views are great and the shopping centre is no more than a 5 minute walk. Would stay again.
Leanne
Leanne, 2-night trip
10/10 Exceptional
8 January 2025
Great place
Beautiful
darren
darren, 3-night trip
10/10 Exceptional
23 November 2024
Best place
Love staying here, so clean, comfortable close to town, river views.
Verified traveller
1-night trip
10/10 Exceptional
6 April 2024
Great location and accommodation
Veronica
Veronica, 1-night trip
8/10 Very good
6 July 2024
Very happy with our overnight stay.
Jillian
Jillian, 1-night trip
8/10 Very good
10 November 2024
Liked the location of property.
Gai
Gai, 2-night trip
10/10 Exceptional
6 October 2023
A wonderful place to stay
Kathleen
Kathleen, 2-night trip
10/10 Exceptional
20 August 2024
The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay
Deborah
Deborah, 1-night trip
10/10 Exceptional
11 April 2024
Rooms were bigger and better then expected and pool area was excellent
Jeremy
Jeremy, 1-night trip
8/10 Very good
6 January 2025
Great location
Great location, does need to be updated as is looking very tired, the fridge was rusting. Airconditioning has condensation leaking in the kitchen. Receptionists were lovely.
Catherine
Catherine, 3-night trip
8/10 Very good
9 October 2024
Good location and room is nice. Master bedroom should have bigger bed and parking a bit hard as driveway is small.
Mai
Mai, 1-night trip
10/10 Exceptional
20 August 2024
Location Location Location
Hotel was clean however location was very noisy
ColinParawan
ColinParawan, 2-night trip
10/10 Exceptional
10 August 2024
Amazing property we stayed at with our 3 boys. Everything needed was provided and if we needed anything extra, reception was happy to provide. Clean rooms, quiet floor, all staff happy and friendly. We greatly enjoyed our stay and would stay here again.
Jessica
Jessica, 13-night trip
10/10 Exceptional
28 July 2024
Very spacious apartement the view is amazing walking distance to everything shops restraunts and clubs
jennifer
jennifer, 1-night trip
10/10 Exceptional
26 September 2023
Great property!!
Wiillem
Wiillem, 5-night trip
10/10 Exceptional
21 June 2023
The property was great , with awesome views, check in was easy and i would stay again
Pasindu
Pasindu, 1-night trip
8/10 Very good
15 October 2023
Great location, beautiful view from balcony
Geoff
Geoff, 3-night trip
10/10 Exceptional
4 August 2024
We had a very nice week here and loved that the bus stop and shopping centre were within an easy walk. The walking tracks around the apartments were a bonus.
The view was great and the staff were very happy to answer any questions we had.
Neville Ernest
Neville Ernest, 7-night trip
10/10 Exceptional
17 December 2024
All good
Clean and comfy - what was needed...
ColinParawan
ColinParawan, 1-night trip
10/10 Exceptional
13 July 2023
Great location, beautiful apartment - booked at the last minute, and very glad we did!!
Jane
Jane, 1-night trip
10/10 Exceptional
12 May 2024
Stunning apartment right next to restaurants and the shopping precinct
wayne
wayne, 2-night trip
10/10 Exceptional
23 May 2023
This is not the first time I have stayed here and as always it was a great stay
Adrian
Adrian, 2-night trip
10/10 Exceptional
21 October 2024
We’ve stayed at this property before. Again didn’t disappoint. Close to Caneland and the blue lagoon. Underground parking. The rooms are always clean neat and tidy.
meghan
meghan, 1-night trip
10/10 Exceptional
19 June 2024
Our room was massive! Very clean and tidy. Bed was very comfortable. Overall our stay was 10/10 couldn’t fault it. Would definitely stay here again