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Axkan Arte Palenque

3.0 star property
Palenque hotel with outdoor pool and restaurant

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Photo gallery for Axkan Arte Palenque

Exterior
Property grounds
In-room safe, individually decorated, individually furnished, desk
Outdoor pool, open 10 AM to 9:30 PM, pool loungers
Exterior
Escape to Axkan Arte Palenque, where lush gardens and a tranquil atmosphere await. Indulge in a rejuvenating massage or take advantage of the on-site restaurant serving breakfast, lunch, and dinner. With an outdoor pool, children's pool with sun loungers and free WiFi in public areas - your stay is sure to be relaxing.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free parking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Children's pool
  • Room service
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is NZ$82
includes taxes & fees
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
26 Mar - 27 Mar
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About the area

Map
Carretera a Palenque KM 1.5, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 7 min walk
  • Palenque National Park - 3 min drive
  • El Panchán - 4 min drive
  • Palenque Archaeological Zone - 6 min drive
  • Misol-Ha Waterfalls - 8 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Restaurante Maya Cañada - ‬3 min drive
  • ‪Don Mucho - ‬3 min drive
  • ‪La Selva - ‬3 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬14 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Axkan Arte Palenque

Enjoy your visit to Palenque with a stay at Axkan Arte Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge and a children's pool are other features.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 30-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 9:30 PM

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Axkan Arte Palenque Hotel
Axkan Arte Palenque
Axkan Arte
Axkan Arte Palenque Hotel
Axkan Arte Palenque Palenque
Axkan Arte Palenque Hotel Palenque

Frequently asked questions

Does Axkan Arte Palenque offer free cancellation for a full refund?

Yes, Axkan Arte Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Axkan Arte Palenque?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10 AM to 9:30 PM.

Are pets allowed at Axkan Arte Palenque?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Axkan Arte Palenque?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Axkan Arte Palenque?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Axkan Arte Palenque and nearby?

Axkan Arte Palenque has an outdoor pool and a garden.

Are there restaurants at or near Axkan Arte Palenque?

Yes, there's an on-site restaurant that offers international cuisine.

Does Axkan Arte Palenque have any outdoor private spaces?

Yes, every room features a balcony or patio.

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Axkan Arte Palenque Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

This property is a great value. The pool is great. The location is great. We were there when it was very, very hot, so I can understand why the staff were a little disinterested in working. The rooms are really nice with the balcony. Unfortunately because the property is not as well cared for as it may have once been, there are several openings where the cockroaches sneak in. That was I’m only complaint.
William, 2-night trip

6/10 Good

Nice but could be improved
Friendly and helpful reception, cute rooms with nice gardens. The pool needed improving though, like the addition of some sun bathing, deck chairs not just plastic garden chairs plus plants need abit more looking after in that area. As well as the pond topping up with some more water.
Eloise, 2-night trip

4/10 Fair

The property is in urgent need of care and love, the staff doesn't seem to care at all, half the things are broken or do not work ...
omer, 2-night trip

4/10 Fair

Waiter was texting and would not acknowledge us until after his long text Coffee carafe in the room hadn’t been cleaned or resupplied from th previous guests
Peter, 3-night trip

8/10 Very good

Jesus, 2-night trip

8/10 Very good

Quisiera regresar.
Me gusto el ambiente natural estar rodeado de la naturaleza y el concepto del hotel.
Ernesto, 2-night trip

6/10 Good

El hotel cómodo para lo que es descansar
Adriana, 2-night trip

6/10 Good

Agradable
Lugar tranquilo,agradable en dónde puedes pasar unos días en familia aunque tiene muchas áreas para mejorar y mantenimiento. La habitación se siente el olor a humedad . El personal es amable. El costo del buffet es accesible aunque no es muy extenso el menú pero por el costo me parece justo y delicioso. Cómo sugerencia en el jardin de la alberca deberían de fumigar porque si hay muchas hormigas en el pasto y darle mantenimiento alas áreas verdes. En general el hotel me pareció agradable para la estadía.
1-night trip

8/10 Very good

Esta bonito para entrar tiene que ser a fuerza en auto x que so. Como dos kilómetros en terreno baldio y pues no recomendable salir caminando
Verónica Haydée, 3-night trip

8/10 Very good

La naturaleza lo hace único y tranquilo
Daniel, 2-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Martín Sebastián, 2-night trip

10/10 Exceptional

Excelente lugar
Röss, 1-night trip

4/10 Fair

Quentin, 1-night trip

8/10 Very good

La entrada hacia el hotel es muy reducida, el estacionamiento pequeño
Julio, 2-night trip

4/10 Fair

llegando al hotel y se fue la luz toda la noche, no hubo la oportunidad para descansar, debido a que veníamos viajando,
María Silveria, 1-night trip

10/10 Exceptional

Bonito lugar
Heiner, 1-night trip

8/10 Very good

Agradable
Buena atención y muy tranquilo el lugar pero falta mejor servicio a la habitación
Olga Noemi, 2-night trip

10/10 Exceptional

Un lugar exelente si el plan es una estancia corta para relajarse y escapar de la oficina la comida es rica y bien servida. Muy bien cuidada las instalaciones y el sonido de las aves al despertar es maravilloso
david, 2-night trip

10/10 Exceptional

Esta tranquila, muy Ecologicos, muchas areas verdes y muy buena atencion.
Candelario, 1-night trip

10/10 Exceptional

Excelente experiencia, un lugar muy cómodo al aire libre
Celia, 1-night trip

6/10 Good

Las habitaciones son muy viejas, el clima tiraba agua, una de las cortinas estaba desgarrada, el agua de los baños tenía un olor a óxido. El personal muy amable y buena ubicación, es lo rescatable.
Margarita, 1-night trip

10/10 Exceptional

Es un lugar muy lindo y tranquilo!
Erick Jaír, 1-night trip

10/10 Exceptional

Me gustaría que le pusieran reflector a la alberca, xq ya que oscurece no se ve nada
Sandra, 3-night trip

8/10 Very good

😃
Eunice, 2-night trip