Portals Hills Boutique Hotel puts you within a 10-minute drive of Port of Palma de Mallorca and Puerto Portals Marina. Guests can visit the spa to indulge in massages, body wraps or facials, and Mediterranean cuisine is served at Collins, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. Fellow travellers love the helpful staff.
Check-in start time: 3 PM; check-in end time: noon
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 15 per day)
On-site valet parking (EUR 15 per day)
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Barbecue grills
24-hour room service
Snack bar/deli
Travelling with children
Babysitting (surcharge)
What to do
Beach nearby
Bike rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Scuba-diving nearby
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Beach towels
Facilities
Built in 2015
Safe-deposit box at front desk
Garden
Terrace
Health club
An outdoor pool
Full-service spa
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible registration desk
Room amenities
Be entertained
MP3 docking station
40-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Balcony
Freshen up
Bath or shower
Designer toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
Dining
Collins – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
La Cabana – This bar is located by the pool. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night, up to 9 nights and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 31 for adults and EUR 15.5 for children
Airport shuttle service is offered for an extra charge of EUR 94 per vehicle (one-way. Maximum occupancy 3)
Renovations and closures
This property is closed from 24 November 2024 to 28 March 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 24 November to 28 March:
One of the dining venues
One of the swimming pools
Bar/Lounge
Business centre
Fitness facilities
Laundry facilities
Meeting facilities
Parking area
Spa
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 120.0 per day
Parking
Self-parking costs EUR 15 per day
Valet parking costs EUR 15 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Portals Hills Boutique Hotel Calvia
Portals Hills Boutique Hotel
Portals Hills Boutique Calvia
Portals Hills Boutique
Portals Hills Hotel Calvia
Portals Hills Boutique Hotel Hotel
Portals Hills Boutique Hotel Calvia
Portals Hills Boutique Hotel Hotel Calvia
Frequently asked questions
Is Portals Hills Boutique Hotel currently open?
This property is closed from 24 November 2024 to 28 March 2025 (dates subject to change).
Does Portals Hills Boutique Hotel offer free cancellation for a full refund?
Yes, Portals Hills Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Portals Hills Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Portals Hills Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Portals Hills Boutique Hotel?
Yes. Self-parking costs EUR 15 per day. Valet parking costs EUR 15 per day.
Is an airport shuttle service offered by Portals Hills Boutique Hotel?
Yes, an airport shuttle is available. The charge is EUR 94 per vehicle one-way.
What are the check-in and check-out times at Portals Hills Boutique Hotel?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon.
Is there an on-site casino at Portals Hills Boutique Hotel?
No, this hotel doesn't have a casino, but Mallorca Casino (7-min drive) is nearby.
What is there to do at Portals Hills Boutique Hotel and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Portals Hills Boutique Hotel also has a health club and spa services, as well as a garden.
Are there restaurants at or near Portals Hills Boutique Hotel?
Yes, Collins offers Mediterranean cuisine and poolside dining.
Does Portals Hills Boutique Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Portals Hills Boutique Hotel like?
Portals Hills Boutique Hotel is in Portals Nous, a short 18-minute walk from Puerto Portals Marina.
Portals Hills Boutique Hotel Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
6 October 2024
Chris
Chris, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
Simply one of the best hotels I have ever stayed in. The staff are an absolute credit to the hotel. I can’t wait to return.
Sharon
Sharon, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
10 July 2024
Superb hotel.
Quite simply a top class hotel, great service and ambience.
Carl
Carl, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 July 2024
Amazing hotel with fantastic staff!
Attention to detail is first class, the hotel is spotlessly clean and the amenities and pool area is great.
We’ll be back!!
Richard
Richard, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Scott
Scott, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 June 2024
Mark
Mark, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2024
Had the wow factor as soon as arriving. Met by friendly staff and the hotel is spotless. Everything looks brand new.
Lovely big room and food was great.
Would definitely return.
GRAHAM
GRAHAM, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 June 2024
Absolute Perfection…
We stayed here for four nights and cannot wait to return.It is run to perfection and the whole team are like a family.Beautiful hotel we staying in a penthouse suite and it was perfect.Great food,drinks,pool area and 10 mins walk to the port.Highly recommend.
McGuinness
McGuinness, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 June 2024
Great location. Beautiful hotel. Amazing staff. Very clean. We'll be back.
Alan
Alan, 7-night romance trip
Verified Expedia guest review
8/10 Very good
7 June 2024
Garry
Garry, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 June 2024
Wonderful hotel!
Sandra
Sandra, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Wonderful views, kind staff, clean and lovely rooms!
Richard
Richard, 4-night trip
Verified Expedia guest review
10/10 Exceptional
10 April 2024
Kris
Kris, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2023
Loved the hotel, staff and food
Mark
Mark, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 October 2023
Have to say, we couldn’t fault the hotel. It’s was spotless, staff were so polite and helpful and it was walking distance to lots of restaurants, the beach and the marina. Would definitely come back.
Sharon
Sharon, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 October 2023
Karman
Karman, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 September 2023
First class service within first class facilities.
Ty
Ty, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 September 2023
We loved our stay, amazing breakfast and very clean. Great convenient location for Puerto portals!
Katie
Katie, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 August 2023
C
C, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 August 2023
Overall excellent stay, staff were amazing but could of had a few more menu options. It was the same menu for lunch and dinner. Food was great though!
Matt
Matt, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
18 August 2023
We had a fabulous 5 night stay and would highly recommend Portals Hills. Loved everything about the hotel.. stylish rooms and decor, great views, really clean, lovely food and the most friendly and helpful staff. I can be fussy with hotels so often find some area that isn’t quite right but honestly could not fault this one in any way.
Natalie
Natalie, 5-night family trip
Verified Expedia guest review
2/10 Poor
17 August 2023
We had a fabulous 5 night stay and would highly recommend Portals Hills. Loved everything about the hotel.. stylish rooms and decor, great views, really clean, lovely food and the most friendly and helpful staff. I can be fussy with hotels so often find some area that isn’t quite right but honestly could not fault this one in any way.
Natalie
Natalie, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
7 August 2023
Chloe Ann
Chloe Ann, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 July 2023
Aniuska
Aniuska, 8-night trip
Verified Expedia guest review
10/10 Exceptional
20 July 2023
First time at Portals Hills and would definitely return. All staff members went above and beyond to make you feel special. Close to many restaurants though some require a taxi.