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The Grosvenor

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Superior Room, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets
Front of property
Breakfast, lunch and dinner served
Superior Room, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, towels
Bar (on property)

Overview of The Grosvenor

The Grosvenor

3.0 star property
3-star hotel with casino, near Caroline Bay Beach
7.6 out of 10 Good
7.6/10 Good

643 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • Non-smoking
The price is NZ$155
Price available on 11/06/2023
Map
26 Cains Terrace, Timaru
Main amenities
  • Daily housekeeping
  • Near the beach
  • Casino
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Business centre
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Luggage storage
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift

Room options

About this area

What's nearby

  • In Timaru Central

Getting around

  • Timaru (TIU-Richard Pearse) - 16 min drive
  • Timaru Station - 3 min walk

Restaurants

  • Street Food Kitchen - 2 min walk
  • Copper Cafe & Bar - 2 min walk
  • Tgb Bar & Restaurant - 1 min walk
  • Pita Pit - 9 min walk
  • Kfc - 3 min drive
Map

About this property

The Grosvenor

Try your luck at the casino when you stay at The Grosvenor in Timaru. For a bite to eat, guests can visit TGB, which serves breakfast, lunch and dinner. The convenient parking and comfortable beds get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 9:00 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 9:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 7:30 AM–9:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Business centre
  • Conference space (1787 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Casino
  • Casino gaming table
  • 18 casino slot machines
  • Casino VIP room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

TGB – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 13.00 to 24.00 for adults and NZD 13.00 to 24.00 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Renovations and closures

This property is undergoing renovations from 1 June 2023 to 31 May 2024 (completion date subject to change).
The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Business centre
  • Casino
  • Dining venue
  • Front desk
  • Laundry facilities
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Grosvenor Hotel Timaru
Grosvenor Timaru
The Grosvenor Hotel
The Grosvenor Timaru
The Grosvenor Hotel Timaru

Frequently asked questions

Does The Grosvenor offer free cancellation for a full refund?
Yes, The Grosvenor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Grosvenor?
As of 7 June 2023, prices found for a 1-night stay for 2 adults at The Grosvenor on 11 June 2023 start from NZ$155, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Grosvenor?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Grosvenor?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Grosvenor?
Yes, there's free self parking.
What are the check-in and check-out times at The Grosvenor?
You can check in from 2:00 PM - 9:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at The Grosvenor?
Yes, the 2422 square-foot casino features 18 slot machines and 1 gaming table.
What is there to do at The Grosvenor and nearby?
The Grosvenor has a casino.
Are there restaurants at or near The Grosvenor?
Yes, there's an on-site restaurant, TGB.
What's the area around The Grosvenor like?
The Grosvenor is a short 3-minute walk from Timaru Station and 12 minutes' walk from Caroline Bay Beach. The local area is popular for its beaches and our guests say that it is very walkable.

Reviews

7.6

Good

8.0/10

Cleanliness

8.1/10

Staff & service

7.3/10

Amenities

6.8/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

8/10 Very good

Looks can be deceiving!!
When you approach hotel and see the scaffold up don’t panic - the interior is far better than the exterior, service was excellent and the bar/restaurant superb… Good value for money
Nigel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Scott, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jean, 1-night trip
Verified Hotels.com guest review

6/10 Good

Darren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Was sceptical upon arrival but was very pleasantly surprised. Service was great and the room was excellent. Going through renovations but it didn’t affect us at all and results are awesome.
Val, 1-night trip
Verified Hotels.com guest review

4/10 Fair

It’s being restored right now.
The building is under scaffolding and should be avoided until resolved. Our bathroom had been renovated but not the bedroom - which featured a saggy bed and stained cupboards. Wifi was as good as non existent. Car park is first come first served opposite the entrance and we got lucky. Staff friendly and helpful.
MR EDWARD, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dated
No longer of regal standard. Archaic, relatively expensive, very tired.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night trip
Verified Expedia guest review

4/10 Fair

They are remodeling with some nice rooms as pictured butwe were put in the old wing in a very tired room.
Bryan, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Barbara, 1-night trip
Verified Wotif guest review