The staff were helpful when we requested a very late check-in after arriving on the late car ferry. Very conveniently located with parking in centre of city. Great location for eating out, room key gave gate access to back entrance very near Cuba St.Stayed in king room. No style to the room, and not the cleanest, but all facilities working, particularly appreciated heated bathroom tiled floor, & electric blanket. Bed was comfortable. Laundry was good too.