1769 Jiang Hong Road, Binjiang District, Hangzhou, Zhejiang, 310052
What's nearby
Hangzhou Olympic Sports Center - 4 min drive
West Lake - 7 min drive
Broken Bridge - 10 min drive
Zhejiang University Yuquan Campus - 13 min drive
Lingyin Temple - 15 min drive
Getting around
Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive
Hangzhou Station - 10 min drive
South Railway Station - 18 min drive
Hangzhou South Station - 21 min drive
Changhe Station - 19 min walk
Jiangling Road Station - 24 min walk
Restaurants
幸福里文涮武烤 - 5 min walk
小林刺身 - 14 min walk
瓯地小吃店 - 5 min drive
钱塘美食 - 11 min walk
可圈可点 - 12 min walk
About this property
Sheraton Grand Hangzhou Binjiang Hotel
At Sheraton Grand Hangzhou Binjiang Hotel, you'll be within a 10-minute drive of West Lake. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Yue Chinese Restaurant, one of 2 restaurants, which serves Chinese cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour health club and a 24-hour fitness centre.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
301 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: noon
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, toothpaste, comb, loofah, shaver, nail file, shoe mitt, and bath toiletries.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
2 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser
What to do
Yoga classes
Working away
Business centre
Meeting rooms
Conference centre (18299 square feet of space)
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
24-hour health club
An indoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Lift
Lift door width (centimetres): 119
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchairs available on site
Hand-held shower heads
Closed-captioned TV
Height-adjustable showerheads
Grab bar in shower
Shower grab bar height (centimetres): 71
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
47-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Dressing gowns
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Yue Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Feast Signature – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 99 for children
Children & extra beds
Rollaway beds are available for CNY 350.0 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sheraton Grand Hangzhou Binjiang
Hotel Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Hangzhou Sheraton Grand Hangzhou Binjiang Hotel Hotel
Hotel Sheraton Grand Hangzhou Binjiang Hotel
Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Sheraton Grand Hotel
Sheraton Grand
Sheraton Hangzhou Binjiang
Sheraton Hangzhou Binjiang
Sheraton Grand Hangzhou Binjiang Hotel Hotel
Sheraton Grand Hangzhou Binjiang Hotel Hangzhou
Sheraton Grand Hangzhou Binjiang Hotel Hotel Hangzhou
Frequently asked questions
Does Sheraton Grand Hangzhou Binjiang Hotel offer free cancellation for a full refund?
Yes, Sheraton Grand Hangzhou Binjiang Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Grand Hangzhou Binjiang Hotel?
Yes, there's an indoor pool.
Are pets allowed at Sheraton Grand Hangzhou Binjiang Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Grand Hangzhou Binjiang Hotel?
Yes, there's free self and valet parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Sheraton Grand Hangzhou Binjiang Hotel?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Sheraton Grand Hangzhou Binjiang Hotel and nearby?
On-site recreation at Sheraton Grand Hangzhou Binjiang Hotel includes yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour health club and a garden.
Are there restaurants at or near Sheraton Grand Hangzhou Binjiang Hotel?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine.
Sheraton Grand Hangzhou Binjiang Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
23 June 2024
good place and clean room
jingyao
jingyao, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 April 2024
Jason Marc
Jason Marc, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 January 2024
Comfortable
Comfortable and large room. But take note there is a charge for use of disposable amenities like toothbrush and even hand soap (apparently a city council initiative). Nice view and location.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2023
Jiayu
Jiayu, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 August 2023
river walk is exceptional
fantastic hotel. great location. my only complaint is they must have some mattress protector on the beds, they don't breathe well so i'm sweating at night. walking distance to the mall is also great.
and you get get a several mile walk in next to the river. very scenic and the boardwalk is right across from the hotel. highly recommended to take a walk at night.
Jacob
Jacob, 2-night business trip
Verified Hotels.com guest review
6/10 Good
27 June 2023
Hotel is definitely NOT as clean as a typical 5 star hotel…
Location is excellent to have a walk along Qiantang river.
Verified traveller
2-night business trip
Verified Hotels.com guest review
2/10 Poor
26 August 2019
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2019
David
David, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
2 July 2018
Avoid check in/out
Check in and check our was awful .. check out 7am no one on check out desk had to go find someone
Edward
Edward, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
16 June 2018
alon
alon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2017
The excellent business hotel in Hangzhou.
The Staff is very kind and good English speaking.
The room is cozy and clean.
The breakfast restaurant's food are good enough for the foreigners and staffs is very nice and friendly.
I appreciate this restaurant staff's service.
LUCKY STAR
LUCKY STAR, 3-night trip
Verified Expedia guest review
4/10 Fair
24 September 2017
Always stay in this hotel but this time they changed the service and conditions, first they wanted to changed to twin bed and they were so impolite
CAROLINA
CAROLINA, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 August 2017
Newer Hotel.
Very new hotel.
If you "have" to be in Hangzhou China, I recommend this hotel.
gerald
gerald, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
14 May 2017
steve
Verified Hotels.com guest review
10/10 Exceptional
7 March 2017
nice and clean hotel
nice and very clean room. front desk spoke English
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
23 September 2016
New and comfortable
Service is also awesome, room is very clean, they also provide smoking room. Very convenient.
cash
Verified Expedia guest review
10/10 Exceptional
7 August 2016
Wonderful Hotel in the heart of Alibaba
This hotel looked very new. We stayed one night in a superior room. The room was very modern and had an excellent condition. We enjoyed staying there.
The only problem was that the hotel staff were not specialized. They may need more experience.