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All properties in Mackay (and vicinity), Queensland, Australia

Quest Mackay on Gordon

Luxury hotel with outdoor pool, near Queens Park Orchid House

  • Free WiFi in lobby
From
NZ$195

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • One Bedroom Apartment - Living Area
  • Outdoor Pool
Outdoor Pool. Image 1 of 30.
1 / 30Outdoor Pool
8.8.Fabulous.

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Walkable
Easy parking
Quiet
Shopping
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 115 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Babysitting or childcare (surcharge)
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • Queens Park Orchid House - 5 min walk
  • Artspace Mackay - 8 min walk
  • Mackay Enertainment and Convention Centre - 11 min walk
  • Jubilee Park - 12 min walk
  • Bluewater Lagoon - 17 min walk
  • Caneland Central - 18 min walk

Enter dates for 2 guests

  • Studio
  • One Bedroom Apartment
  • Two Bedroom Apartment
  • Executive Studio
  • Executive Room, 1 Bedroom
  • Executive Apartment, 2 Bedrooms

Location

  • Queens Park Orchid House - 5 min walk
  • Artspace Mackay - 8 min walk
  • Mackay Enertainment and Convention Centre - 11 min walk

What’s around

Landmarks

  • Queens Park Orchid House - 5 min walk
  • Artspace Mackay - 8 min walk
  • Mackay Enertainment and Convention Centre - 11 min walk
  • Jubilee Park - 12 min walk
  • Bluewater Lagoon - 17 min walk
  • Caneland Central - 18 min walk
  • Harrup Park - 25 min walk
  • Mackay Base Hospital - 2.6 mi / 4.2 km

Getting around

  • Mackay, QLD (MKY) - 10 min drive
  • Mackay Station - 9 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive

At a glance

Hotel size

  • This hotel has 115 rooms

Arriving/leaving

  • Check-in time 2:00 PM-8:00 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (AUD 5.00 per day)
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa tub

Working away

  • Business center
  • Conference space
  • One meeting room

Services

  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Things to enjoy

  • Balcony

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels
  • DVD player

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Small print

Also known as

  • Mackay Gordon
  • Quest Mackay on Gordon Hotel
  • Quest Mackay on Gordon Mackay
  • Quest Mackay on Gordon Hotel Mackay
  • Mackay Quest
  • Quest Gordon Apartment Mackay
  • Quest Mackay
  • Quest Mackay Gordon
  • Quest Mackay Gordon Apartment
  • Quest Gordon

Optional extras

Credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of AUD 25 (subject to availability)

Late check-out can be arranged for an extra charge of AUD 50 (subject to availability)

Self parking costs AUD 5.00 per day

Breakfast costs between AUD 10 and AUD 25 per person (approximately)

Cribs/Infant beds are available for AUD 5.0 per day

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Quest Mackay on Gordon does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 5.00 per day. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - 8:00 PM. There's a charge of AUD 25 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability).
  • Yes, there's an onsite restaurant. Nearby restaurants include The Paddock & Brew Company (5-min walk), Burp.eat.drink (5-min walk), and Cool Mango Salad Bar (6-min walk).
  • Quest Mackay on Gordon has an outdoor pool and a spa tub, as well as a fitness center and a picnic area.