Carretera Federal 307, km 254 600, Pueblo de Akumal, Akumal, QROO, 77760
What's nearby
Akumal Ecological Center - 14 min walk - 1.3 km
Akumal Beach - 15 min walk - 1.3 km
Riviera Maya Golf Club - 3 min drive - 3.8 km
Yal-ku Lagoon - 6 min drive - 3.5 km
Half Moon Bay - 11 min drive - 3.0 km
Getting around
Tulum Intl. Airport (TQO) - 68 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.) - 71 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26.4 miles/42.4 km
Airport shuttle (surcharge)
Restaurants
Mediterraneo - 15 min walk
Akumal Sushi Beach Bar - 5 min walk
Market Café - 14 min walk
Preferred Club - 1 min walk
Akumal Beach Resort 'The Lobby Bar' - 5 min walk
About this property
Secrets Akumal Riviera Maya - Adults Only - All Inclusive
At Secrets Akumal Riviera Maya - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll only be a five-minute drive from Akumal Beach. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Oceana, one of 7 restaurants, serves seafood and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a winery and a nightclub. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All meals, snacks and beverages included
24-hour room service
Languages
English, French, Spanish
At a glance
Hotel size
434 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle*
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
7 restaurants
7 bars/lounges
2 poolside bars
Beach bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Barbecue grills
Private dining
Free daily reception
24-hour room service
Snack bar/deli
What to do
On the beach
Tennis
Fitness classes
Yoga classes
Beach volleyball
Archery
Snorkelling
Shopping
Pool table
Ecotours nearby
Kayaking nearby
Scuba-diving nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (15000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Free bike hire
Pool cabanas (surcharge)
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
11 buildings/towers
Built in 2015
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Picnic area
Fitness centre
Adjacent to a golf course
3 outdoor pools
Full-service spa
Nightclub
3 hot tubs
2 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Winery on-site
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible parking
Room amenities
Be entertained
IPod docking station
42-inch flat-screen TV
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Turndown service
Premium bedding
Free rollaway/extra bed
What to enjoy
Private indoor hot tub
Furnished balcony/patio
Freshen up
Private bathroom
Jetted
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Secrets Spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Dining
Oceana – This poolside seafood restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar.
El Patio – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Market Cafe – This buffet restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Himitsu – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Also known as
Secrets Akumal Riviera Maya All Inclusive Adults
Secrets Riviera Maya All Inclusive
Secrets Riviera Maya All Inclusive Adults
Secrets Akumal Riviera Maya Adults
Secrets Riviera Maya Adults
Secrets Akumal Riviera Maya All Inclusive
Secrets Akumal Riviera Maya All Inclusive Adults Only
Secrets Riviera Maya All Inclusive Adults All-inclusive property
Secrets Riviera Maya Inclusiv
Frequently asked questions
Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Akumal Riviera Maya - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Secrets Akumal Riviera Maya - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as archery, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Secrets Akumal Riviera Maya - Adults Only - All Inclusive also has 2 poolside bars, 7 bars and a nightclub, as well as a winery, a sauna and a steam room.
Are there restaurants at or near Secrets Akumal Riviera Maya - Adults Only - All Inclusive?
Yes, there are 7 on-site restaurants, featuring seafood, ocean views and poolside dining.
Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a indoor private hot tub and a jetted bath.
Does Secrets Akumal Riviera Maya - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Secrets Akumal Riviera Maya - Adults Only - All Inclusive like?
Secrets Akumal Riviera Maya - Adults Only - All Inclusive is located on the waterfront, a short 14-minute walk from Akumal Ecological Center and 15 minutes' walk from Akumal Beach.
Secrets Akumal Riviera Maya - Adults Only - All Inclusive Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
29 October 2024
Eun Ja
Eun Ja, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Amazing food, drinks and service
Brandon
Brandon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
Excellent Experience
My spouse and I were celebrating our anniversary and this resort made sure we were always taken care of. From the moment we stepped into secrets we were taken care of. All the staff seemed extremely trained and professional! The entertainers Max, Carlos, Jorge and Abhrahm were my favorite. They made sure my stay was eventful. The night shows were amazing as well. Only thing about the trip is the limit of access to affordable transportation into the city or airport. The food could be better as well. Only favorite part of food was the Coco Cafe happy to see it was 24hrs! The spa is a must as well! pretty pricy
but worth it! Amazing experience over-all!
Amanuela
Amanuela, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 September 2024
The staff is very nice and not rude, but they choose and pick who they want and tend to.
Xavier
Xavier, 4-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
Beautiful property
Rosa Elena
Rosa Elena, 6-night romance trip
Verified Expedia guest review
8/10 Very good
17 September 2024
The property was very clean and every one is so helpful. For the price you pay the food should have been alot better.
Judy
Judy, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Kyrsten
Kyrsten, 6-night trip
Verified Expedia guest review
6/10 Good
15 September 2024
The property was OK.
Aadil
Aadil, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Jorge Chavez
Jorge Chavez, 6-night trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
alberto
alberto, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
Stephanie
Stephanie, 8-night trip
Verified Expedia guest review
8/10 Very good
10 September 2024
David
David, 4-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Our experience here was incredible! I did a lot of research before deciding where to go and I’m really glad we chose this secrets resort. It was even prettier in person than expected! We had a regular jungle room and was still a full suite. We went for my birthday and the staff were very nice and decorated our room before I arrived and brought us a bottle of champagne. The grounds are really quiet, private, and lush with lots of plants it felt very jungley. I will say the paths could be labelled better as it is almost like a maze. The pools were great and the beach was pretty, plus they have free snorkeling where you can see sea turtles! Food was pretty good, some restaurants are better than others but overall we were satisfied. If you’re going with a partner I highly recommend the couples massage! The spa at this resort is stunning and you can really spend a lot of time here between your service and the relaxation pool. This was a great vacation and we’re hoping to go back soon!
Kellie
Kellie, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Amazing !!! Will totally stay again.
Christina
Christina, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Zarrea
Zarrea, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Kulvir
Kulvir, 4-night trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
Best vacation we ever had! Amazing hotel with super clean and well maintained rooms and amenities. And the most welcoming, friendly and helpful staff you will ever see! We will be back soon! We have been to many 5 star hotels in the Caribbean, this one seems to be on the whole other level. We did not find one thing that we didn’t like. Preferred Club upgrade is worth it.
Stanislav
Stanislav, 7-night romance trip
Verified Orbitz guest review
10/10 Exceptional
8 September 2024
Service and stuff 5 stars from check in to check out very professional, thank you for such nice experience that we have during our stay
Simo
Simo, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Staying at this unique location was a joy for my wife and I. We loved the atmosphere, enjoyed the wonderful supreme customer service, quality of food and beverages, and overall, was more than happy to away from home. Looking forward to coming back again and enjoying more time with the wonderful folks who made our trip enjoyable!
Sothra May
Sothra May, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
Very nice property. This was my second visit to this secrets resorts.
jesse brett
jesse brett, 5-night family trip
Verified Expedia guest review
8/10 Very good
6 September 2024
Jade
Jade, 4-night trip
Verified Expedia guest review
10/10 Exceptional
4 September 2024
..
Ruben
Ruben, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
What a beautiful place to enjoy some good weather and get pampered. The place is absolutely out of this world 🙂
michael Jeffrey
michael Jeffrey, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 September 2024
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carlos
carlos, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
We loved all the beautiful tropical plants, nature, and wild life. We stayed in the romance suite in building 2 which was ocean view very close to the beach, bar and pools where there is night shows. We loved that we could walk down the beach to Akumal and snorkel with the turtles and sting rays or you can snorkel the area in front of the hotel. There is life jackets that can be rented or snorkel gear. The food was good, SeaSide restaurant was our favorite. We also thought the nightly entertainment was very good. Our floor concierge when above and beyond to make sure our experience was amazing. The resort staff was very friendly. Would love to take my family back!