Heritage Inn Hotel & Convention Centre Cranbrook

2.5 star property
Pet-friendly hotel with indoor pool, connected to the convention centre, near Tamarack Centre

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Photo gallery for Heritage Inn Hotel & Convention Centre Cranbrook

Desk, blackout curtains, iron/ironing board, free WiFi
Reception
Front of property
Indoor pool
Lounge
Heritage Inn Hotel & Convention Centre Cranbrook, near the scenic Tamarack Centre, offers a rejuvenating retreat. Unwind at the spa tub or take a refreshing dip in the indoor pool. With an on-site restaurant serving kids' meals and breakfast, free WiFi to stay connected and helpful staff to assist you.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Hot tub
  • Coffee shop/cafe
  • Conference centre
  • 6 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • ATM/banking services

For families (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The current price is NZ$151
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premier Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Pet Friendly)

Highlights

Air conditioning
Flat-screen TV
Sofa bed - queen
Blackout curtains
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Sofa bed - queen
Blackout curtains
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed - king
Blackout curtains
Shower/bath combination
Private bathroom
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2

What's nearby

  • Tamarack Centre - 10 min walk - 0.9 km
  • Cranbrook History Centre - 18 min walk - 1.6 km
  • Cranbrook Golf and Country Club - 3 min drive - 2.4 km
  • Wildstone Golf Course - 5 min drive - 4.3 km
  • St. Eugene Golf Course - 7 min drive - 5.6 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Fenwick & Baker - ‬12 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬9 min walk

About this property

Heritage Inn Hotel & Convention Centre Cranbrook

When visiting Cranbrook, Heritage Inn Hotel & Convention Centre Cranbrook is a great choice to consider. Guests can take a dip in the indoor pool or grab a bite to eat at Skylight Cafe, which serves breakfast. Other highlights include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 100 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 19
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Hiking/biking trails nearby
  • Ski area nearby

Working away

  • 6 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Fitness centre
  • An indoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Skylight Cafe – This café only serves breakfast. A children's menu is available.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: CAD 250 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 10 to 25 for adults and CAD 10 to 10 for children

Renovations and closures

The following facilities or services will be unavailable from February 21 2025 to March 31 2025 (dates subject to change):
  • Hot tub
The following facilities are closed for Christmas Eve, Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook

Frequently asked questions

Does Heritage Inn Hotel & Convention Centre Cranbrook offer free cancellation for a full refund?

Yes, Heritage Inn Hotel & Convention Centre Cranbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.

Are pets allowed at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, there's free self parking.

What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre Cranbrook?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.

Is there an on-site casino at Heritage Inn Hotel & Convention Centre Cranbrook?

No, this hotel doesn't have a casino, but Casino of the Rockies (10-min drive) is nearby.

What is there to do at Heritage Inn Hotel & Convention Centre Cranbrook and nearby?

During the winter, enjoy nearby recreation such as skiing and return when the snow melts for hiking and mountain climbing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Heritage Inn Hotel & Convention Centre Cranbrook also has a fitness centre.

Are there restaurants at or near Heritage Inn Hotel & Convention Centre Cranbrook?

Yes, there's an on-site restaurant, Skylight Cafe.

What's the area around Heritage Inn Hotel & Convention Centre Cranbrook like?

Heritage Inn Hotel & Convention Centre Cranbrook is located on the Cranbrook Strip, a short 10-minute walk from Tamarack Centre and 18 minutes' walk from Cranbrook History Centre.

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Heritage Inn Hotel & Convention Centre Cranbrook Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly Place
Clean hotel with comfortable beds. My flight wasn’t until 4 so the let ma have a late checkout. Breakfast was good.
Gary, 1-night trip

8/10 Very good

Had a nice stay, thank you
monica, 2-night trip

10/10 Exceptional

Free breakfast was really good
Candace, 1-night trip

8/10 Very good

Great place to stay over night
Waldon, 1-night trip

8/10 Very good

Great stay
Nigel, 1-night trip

6/10 Good

Terrible
The room was ok. The restaurant attached to hotel was absolutely terrible. It smelled like stale cigarette smoke and the food was under cooked and tough. The hot tub was out of order the parking lot was not plowed or maintained. We will never stay here again.
Thomas, 2-night trip

10/10 Exceptional

Always friendly staff and good location
Jamie, 2-night trip

8/10 Very good

Great staff! Would be nice to have bar open more often..
JOHN, 3-night trip

10/10 Exceptional

Very friendly staff and the hotel is very clean. Great place to stay
Nathan, 1-night trip

8/10 Very good

Nice place to stay
Caitlyn, 4-night trip

10/10 Exceptional

Really appreciated their Chef Will… made our stay…
Dan, 1-night trip

10/10 Exceptional

Excellent for a one night stop on a journey
Dawn, 1-night trip

10/10 Exceptional

Great price
carmen, 2-night trip

8/10 Very good

Friendly staff. Good value for price.
Robert, 1-night trip

10/10 Exceptional

Great service and clean comfortable room.
Brandy, 1-night trip

10/10 Exceptional

We have stayed here before and comeback because it is super clean. It would have been excellent in all categories except hot tub was not working this time.
Shelley, 3-night trip

10/10 Exceptional

Building is older, but staff is friendly and place is clean
Russell, 4-night trip

10/10 Exceptional

Affordable and comfortable. Enjoyed the pool.
Merly, 1-night trip

10/10 Exceptional

Good place to stay, super helpful staff
Shawn, 1-night trip

10/10 Exceptional

Very comfortable, and the included breakfast is not your ordinary fare, truly exceptional. The rooms are well furnished, spacious and comfortable.
Gary, 2-night trip

6/10 Good

The included breakfast buffet was simple but very good.
Sebastien, 1-night trip

10/10 Exceptional

The staff at this location were so lovely, helpful and kind! The hotel itself is a bit older and outdated, but it’s clean and well maintained. The gym was great and parking was handy. It was a fine night!
Jennifer, 1-night trip

8/10 Very good

A nice facility for a quick stopover.
Grant, 1-night trip

10/10 Exceptional

The property and room were clean, staff friendly and easy to walk to places close by.
Kevin, 2-night trip

8/10 Very good

The staff were excellent!
Peter, 1-night trip