Heritage Inn Hotel & Convention Centre Cranbrook, near the scenic Tamarack Centre, offers a rejuvenating retreat. Unwind at the spa tub or take a refreshing dip in the indoor pool. With an on-site restaurant serving kids' meals and breakfast, free WiFi to stay connected and helpful staff to assist you.
Reviews
7.87.8 out of 10
Good
Popular amenities
Bar
Pool
Gym
Pet-friendly
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Indoor pool
Breakfast available
Fitness centre
Hot tub
Coffee shop/cafe
Conference centre
6 meeting rooms
24-hour front desk
Coffee/tea in a common area
ATM/banking services
For families (6)
Children stay free
Private bathroom
Television
Daily housekeeping
Coffee/tea maker
Blackout curtains
The current price is NZ$151
NZ$151
includes taxes & fees
24 Mar - 25 Mar
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Premier Room, 1 Queen Bed
Premier Room, 1 Queen Bed
Highlights
Air conditioning
Fridge
Flat-screen TV
Sofa bed - queen
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
25 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Queen Beds (Pet Friendly)
803 Cranbrook Street North, Cranbrook, BC, V1C 3S2
What's nearby
Tamarack Centre - 10 min walk - 0.9 km
Cranbrook History Centre - 18 min walk - 1.6 km
Cranbrook Golf and Country Club - 3 min drive - 2.4 km
Wildstone Golf Course - 5 min drive - 4.3 km
St. Eugene Golf Course - 7 min drive - 5.6 km
Getting around
Cranbrook, BC (YXC-Canadian Rockies Intl.) - 18 min drive
Restaurants
Tim Hortons - 11 min walk
McDonald's - 10 min walk
Fenwick & Baker - 12 min walk
Starbucks - 10 min walk
A&W Restaurant - 9 min walk
About this property
Heritage Inn Hotel & Convention Centre Cranbrook
When visiting Cranbrook, Heritage Inn Hotel & Convention Centre Cranbrook is a great choice to consider. Guests can take a dip in the indoor pool or grab a bite to eat at Skylight Cafe, which serves breakfast. Other highlights include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
100 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 19
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Hiking/biking trails nearby
Ski area nearby
Working away
6 meeting rooms
Conference centre
Services
24-hour front desk
Luggage storage
Wedding services
Facilities
ATM/banking
Fitness centre
An indoor pool
Hot tub
Banquet hall
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Special features
Dining
Skylight Cafe – This café only serves breakfast. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: CAD 250 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately CAD 10 to 25 for adults and CAD 10 to 10 for children
Renovations and closures
The following facilities or services will be unavailable from February 21 2025 to March 31 2025 (dates subject to change):
Hot tub
The following facilities are closed for Christmas Eve, Christmas Day and New Year's Day:
Bar/lounge
Dining venue
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 10 PM
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Also known as
Cranbrook Heritage Inn
Heritage Cranbrook
Heritage Inn
Heritage Inn Cranbrook
Heritage Hotel Cranbrook
Heritage Inn Hotel Cranbrook
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Hotel
Heritage Inn Hotel & Convention Centre Cranbrook Cranbrook
Heritage Inn Hotel & Convention Centre Cranbrook Hotel Cranbrook
Frequently asked questions
Does Heritage Inn Hotel & Convention Centre Cranbrook offer free cancellation for a full refund?
Yes, Heritage Inn Hotel & Convention Centre Cranbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's free self parking.
What are the check-in and check-out times at Heritage Inn Hotel & Convention Centre Cranbrook?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Heritage Inn Hotel & Convention Centre Cranbrook?
No, this hotel doesn't have a casino, but Casino of the Rockies (10-min drive) is nearby.
What is there to do at Heritage Inn Hotel & Convention Centre Cranbrook and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for hiking and mountain climbing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Heritage Inn Hotel & Convention Centre Cranbrook also has a fitness centre.
Are there restaurants at or near Heritage Inn Hotel & Convention Centre Cranbrook?
Yes, there's an on-site restaurant, Skylight Cafe.
What's the area around Heritage Inn Hotel & Convention Centre Cranbrook like?
Heritage Inn Hotel & Convention Centre Cranbrook is located on the Cranbrook Strip, a short 10-minute walk from Tamarack Centre and 18 minutes' walk from Cranbrook History Centre.
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Heritage Inn Hotel & Convention Centre Cranbrook Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
11 March 2025
Friendly Place
Clean hotel with comfortable beds. My flight wasn’t until 4 so the let ma have a late checkout. Breakfast was good.
Gary
Gary, 1-night trip
8/10 Very good
12 November 2024
Had a nice stay, thank you
monica
monica, 2-night trip
10/10 Exceptional
30 November 2024
Free breakfast was really good
Candace
Candace, 1-night trip
8/10 Very good
10 October 2024
Great place to stay over night
Waldon
Waldon, 1-night trip
8/10 Very good
16 September 2024
Great stay
Nigel
Nigel, 1-night trip
6/10 Good
18 February 2025
Terrible
The room was ok. The restaurant attached to hotel was absolutely terrible. It smelled like stale cigarette smoke and the food was under cooked and tough. The hot tub was out of order the parking lot was not plowed or maintained. We will never stay here again.
Thomas
Thomas, 2-night trip
10/10 Exceptional
10 October 2024
Always friendly staff and good location
Jamie
Jamie, 2-night trip
8/10 Very good
20 November 2024
Great staff!
Would be nice to have bar open more often..
JOHN
JOHN, 3-night trip
10/10 Exceptional
1 September 2024
Very friendly staff and the hotel is very clean. Great place to stay
Nathan
Nathan, 1-night trip
8/10 Very good
5 August 2024
Nice place to stay
Caitlyn
Caitlyn, 4-night trip
10/10 Exceptional
14 September 2024
Really appreciated their Chef Will… made our stay…
Dan
Dan, 1-night trip
10/10 Exceptional
6 October 2024
Excellent for a one night stop on a journey
Dawn
Dawn, 1-night trip
10/10 Exceptional
18 November 2024
Great price
carmen
carmen, 2-night trip
8/10 Very good
5 November 2024
Friendly staff. Good value for price.
Robert
Robert, 1-night trip
10/10 Exceptional
9 September 2024
Great service and clean comfortable room.
Brandy
Brandy, 1-night trip
10/10 Exceptional
20 November 2024
We have stayed here before and comeback because it is super clean. It would have been excellent in all categories except hot tub was not working this time.
Shelley
Shelley, 3-night trip
10/10 Exceptional
9 November 2024
Building is older, but staff is friendly and place is clean
Russell
Russell, 4-night trip
10/10 Exceptional
4 November 2024
Affordable and comfortable. Enjoyed the pool.
Merly
Merly, 1-night trip
10/10 Exceptional
3 August 2024
Good place to stay, super helpful staff
Shawn
Shawn, 1-night trip
10/10 Exceptional
21 October 2024
Very comfortable, and the included breakfast is not your ordinary fare, truly exceptional. The rooms are well furnished, spacious and comfortable.
Gary
Gary, 2-night trip
6/10 Good
29 August 2024
The included breakfast buffet was simple but very good.
Sebastien
Sebastien, 1-night trip
10/10 Exceptional
18 November 2024
The staff at this location were so lovely, helpful and kind! The hotel itself is a bit older and outdated, but it’s clean and well maintained. The gym was great and parking was handy. It was a fine night!
Jennifer
Jennifer, 1-night trip
8/10 Very good
10 September 2024
A nice facility for a quick stopover.
Grant
Grant, 1-night trip
10/10 Exceptional
11 August 2024
The property and room were clean, staff friendly and easy to walk to places close by.