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The Cape, a Thompson Hotel

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Exterior
On the beach
2 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
2 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
2 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)

Overview of The Cape, a Thompson Hotel

The Cape, a Thompson Hotel

5.0 star property
Upmarket beachfront hotel with pool bar, near Medano Beach

9.6/10 Exceptional

910 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is NZ$1,177
Price available on 11/12/2022
Map
Carretera Tranpeninsular Km 5, Cabo San Lucas, BCS, 23410
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the beach
  • Medano Beach - 22 min walk
  • Santa Maria Beach - 10 min drive
  • Marina Cabo San Lucas - 11 min drive
  • Chileno Beach - 12 min drive
  • The Arch - 13 min drive
  • Lover's Beach - 13 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Ledge At The Cape - 4 min walk
  • Villa Serena - 4 min drive
  • Estrella Restaurante - 4 min drive
  • Koi Sushi - 9 min drive
  • Asi & Asado - 9 min drive

About this property

The Cape, a Thompson Hotel

The Cape, a Thompson Hotel is a great choice for your beach stay in Los Cabos. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials and manicures and pedicures. The Ledge Restaurant, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar and a fitness centre. The helpful staff and location get great marks from fellow travellers.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (CDC) and GBAC STAR Facility Accreditation (global expert)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 161 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (1 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • On the beach
  • Pool table

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Dining

The Ledge Restaurant – This family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

The Cape, a Thompson Hotel is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 740 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 2775 per vehicle (one-way. Maximum occupancy 5)

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1700 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (CDC)
  • GBAC STAR Facility Accreditation (global expert)
  • Intertek Cristal (third-party expert - Global)

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Cape Thompson Hotel Cabo San Lucas
Cape Thompson Hotel
Cape Thompson Cabo San Lucas
Cape Thompson Cabo Lucas
The Cape, A Thompson
The Cape a Thompson Hotel
The Cape, a Thompson Hotel Hotel
The Cape, a Thompson Hotel Cabo San Lucas
The Cape, a Thompson Hotel Hotel Cabo San Lucas

Frequently asked questions

Does The Cape, a Thompson Hotel offer free cancellation for a full refund?
Yes, The Cape, a Thompson Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Cape, a Thompson Hotel?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at The Cape, a Thompson Hotel on 11 December 2022 start from NZ$1,177, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Cape, a Thompson Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Cape, a Thompson Hotel?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Cape, a Thompson Hotel?
Yes, pets are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of MXN 1700 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Cape, a Thompson Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The Cape, a Thompson Hotel?
Yes, an airport shuttle is available. The charge is MXN 2775 per vehicle one-way.
What are the check-in and check-out times at The Cape, a Thompson Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in is available.
What is there to do at The Cape, a Thompson Hotel and nearby?
The Cape, a Thompson Hotel has 2 outdoor pools, 2 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near The Cape, a Thompson Hotel?
Yes, there are 2 on-site restaurants. Nearby restaurants include The Ledge At The Cape (4-min walk), Koi Sushi (4.6 mi) and Infusion Art Caffe (4.7 mi).
Does The Cape, a Thompson Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Cape, a Thompson Hotel like?
The Cape, a Thompson Hotel is a short 1-minute walk from San Lucas Bay and 19 minutes' walk from Questro Golf. Travellers give top marks for the hotel's prime location.

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.5/10

Amenities

9.7/10

Property conditions & facilities

9.9/10

Eco-friendliness

10/10 Exceptional

Robert, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The Hotel is very nice. At the price that we paid and cost of things at the hotel it is a bit overpriced. The service was very good not great. The food was very good again not great. The hotel quality was very good and again not great. At the 5 star rating and quality you get at other resorts I would say it is a strong 4.5. The big complaint I would have was with the DJ at the pool. The music was terrible and they would not pay any different music even when multiple people asked not even for certain songs just a little variety. Maybe this is there policy, but to be honest it turned many people off and created a very annoying time at the pool. This was shared by many people we spoke with. The Dj's overall even at the rooftop bar were all the same people just couldn't get dancing. There was one very good female Dj she played on Friday the 12th of August at the pool. She was excellent and it was very refreshing. The other 4 days were not close.
Mario, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent!!!
adri, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Top notch facility and top notch service. We had an amazing stay here and it may be my favorite hotel
Giosue, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

We stayed in room 710. The air conditioner works well in the back part of the room. No air vents near front door or bathroom. Wife complained about humidity in those areas. We would stay at the property again and would recommend to our friends.
Tyrus, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

All staff were extremely customer focussed, friendly and generous. Thanks to all
Kermitt Winslow, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved that there was an actual beach in front of the hotel
Melissa Anne, 3-night romance trip
Verified Travelocity guest review

10/10 Exceptional

The property and service is amazing however there seems to be a wedding daily which impacts guests not staying for a wedding. Areas were closed off for special events so we had to go off property for dinners. Some weddings are large and the reception/music can go late into the night.
Robert, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

The Cape is a nice hotel but the food prices are too high
Mildred, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review