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Orient by Isrotel exclusive

5.0 star property
Luxury hotel in Emek Refaim with spa and indoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Orient by Isrotel exclusive

Orient City View Suite | View from room
Sundeck
Hallway
Minibar, in-room safe, blackout curtains, free WiFi
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Seasonal outdoor pool

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
The price is NZ$347
includes taxes & fees
4 Jan - 5 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Bathrobes
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Templer Executive Room

Templer Executive Room

Templer Executive Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Bathrobes
Espresso maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Garden Room

Orient Garden Room

Orient Garden Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Orient City View Suite

Orient City View Suite | Living room

Orient City View Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Orient City View Room

Minibar, in-room safe, blackout curtains, free WiFi

Orient City View Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Orient Old City View

Minibar, in-room safe, blackout curtains, free WiFi

Orient Old City View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Orient Suite

Orient Suite

Orient Suite

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 43 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Templer Deluxe Room

Templer Deluxe Room

Templer Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Rainfall showerhead
Bathrobes
Espresso maker
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Room

Minibar, in-room safe, blackout curtains, free WiFi

Orient Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
Separate bath and shower
Bathrobes
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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9.0 out of 10, Wonderful, (623)
The price is NZ$544
includes taxes & fees
13 Jan - 14 January 2025
The Inbal Jerusalem
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About the area

Map
3 Emek Refaim St, Jerusalem, 91999

What's nearby

  • Mamilla Mall - 18 min walk
  • Mount Zion - 18 min walk
  • Church of the Holy Sepulchre - 2 min drive
  • Al-Aqsa Mosque - 4 min drive
  • Western Wall - 5 min drive

Getting around

  • Tel Aviv (TLV-Ben Gurion) - 54 min drive
  • Jerusalem Biblical Zoo Station - 18 min drive
  • Jerusalem Malha Station - 19 min drive
  • Jerusalem (JRS-Malha Railway Station) - 20 min drive

Restaurants

  • ‪התחנה הראשונה - ‬3 min walk
  • ‪Fiori (פיורי ירושלים) - ‬3 min walk
  • ‪Birma Coffee - ‬4 min walk
  • ‪הבוטקה - ‬6 min walk
  • ‪Adom - ‬4 min walk

About this property

Orient by Isrotel exclusive

Take in the views from the rooftop terrace when you stay at Orient by Isrotel exclusive. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials or body treatments. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

Arabic, English, French, Hebrew, Russian, Spanish

At a glance

Hotel size

  • 243 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 15 per day)
  • On-site valet parking (USD 30 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (7535 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas

Facilities

  • Built in 2017
  • Rooftop terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Art Deco architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 35 for adults and USD 35 for children

Parking

  • Self-parking costs USD 15 per day
  • Valet parking costs USD 30 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to November
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Orient Jerusalem
Orient Hotel Jerusalem
Orient by Isrotel exclusive Hotel
Orient by Isrotel exclusive Jerusalem
Orient by Isrotel exclusive Hotel Jerusalem

Frequently asked questions

Does Orient by Isrotel exclusive offer free cancellation for a full refund?
Yes, Orient by Isrotel exclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Orient by Isrotel exclusive?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Orient by Isrotel exclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Orient by Isrotel exclusive?
Yes. Self-parking costs USD 15 per day. Valet parking costs USD 30 per day.
What are the check-in and check-out times at Orient by Isrotel exclusive?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Orient by Isrotel exclusive and nearby?
Orient by Isrotel exclusive has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Orient by Isrotel exclusive?
Yes, there's an on-site restaurant.
What's the area around Orient by Isrotel exclusive like?
Orient by Isrotel exclusive is in Emek Refaim, a short 16-minute walk from King David's Tomb and 17 minutes' walk from Jaffa Gate.

Orient by Isrotel exclusive Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

IRA, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Terrible stay! Better hotels in J’slm
Keep looking! It’s so loud from the nightclubs around blasting music, you’d think you were in a nightclub. The design was so poor and that the shower would breed mold and smell like mold daily despite chlorine cleanings. The design allowed for no ventilation in the shower, breeding a lot of mold. Additionally, you would have to be in complete darkness in the bathroom on the Sabbath, because there is a big window, showing the interior of the bathroom to the bedroom. So if left the light on, that means light would be on in your bedroom all night, which is a strange design for Israel, knowing that a lot of people do not use turn on or off lights on the Sabbath. It’s very frustrating that if you want to order food to the room or need anything and you dial the operator, you don’t get anybody onsite and they tell you that room service will call you back. Many times I had a call upwards of five times over a span of maybe 40 minutes in order for room service to even call me in order to order food. the manager was very nice and trying extra hard to be helpful but the entire system is flawed. The food tasted delicious except for in the lobby bar. I ordered the ravioli dish, and it was soaked with may be the equivalent of 10 tablespoons of butter, was just too much fat for my stomach to handle, and was up all night nauseous. I do not recommend anybody stay here. In addition to the mentioned problems, while the spa and the rest of the hotel looks very nice, the old masseuse was awful.
Soriya, 12-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leonard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Esther, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good breakfast, room is clean, bathroom is clean, 2 pools one inside and one on the roof with a beautiful view
Bill, 1-night trip
Verified Expedia guest review

8/10 Very good

Beatiful hotel with a great breakfast.
Beautiful hotel with a great breakfast! It was a bit overcrowded when we stayed, a 15 minute wait in line for breakfast. We were also unpleasently surprised to learn there’s an 18 ILS charge for room service (aside from the actual price of dishes). If you’re staying here, I highly recommend having dinner at HaSadna which is a 10 minutes walk from the hotel.
Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

DANIEL, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We love the Orient
While the lights in the room are a little funky, and we just don’t get windows from the bathroom into the bedroom, everything else about the hotel is awesome!
David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were wonderful. The property is beautiful. The room was unique and just lovely. The pool is amazing
Andrea, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Katherine, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The Orient is conveniently situated in the Week Rifaim area of Jerusalem. It's a 20 minute walk to the old city. Property looks good rooms are nicely set up, cleaning service good. My only negative is that they don't have enough front desk help.
Nathan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

GABRIEL, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

matan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Levi, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Shiri, 1-night trip
Verified Expedia guest review

8/10 Very good

Dan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keeps me coming back
This is my third stay at the Orient, and it remains my favorite hotel in Jerusalem. The beauty, the atmosphere, the pool, the food. I’ve already booked my next stay…
Sharon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tamar, 5-night trip
Verified Expedia guest review

8/10 Very good

Stunning hotel but service is poor during holidays
We stayed 2 days, hotel was packed, breakfast was just magnificent , first morning service was terrible, I complained and second morning it was excellent. The outdoor pool area was accessible only if you go just to swim. No seats and sunbed chairs available before 5 Pm. I will definitely go back to this stunning hotel but not anymore during school holidays
Karine, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointed as two years ago I stayed for week and really looked forward to coming back. The sink was completely off the counter. The shower leaked all over the floor and the soaked the washroom. The fridge never worked and the light switches fell off the wall. Upon checkout the clerk informed me that the fridge is not suppose to get cold. When you are told a fridge is in the room for medication then you expect it to work. I was told by the clerk they would hold my medication. That is not an acceptable answer. Very disappointed
Marla, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Barbara, 14-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel, let down by breakfast service
The Orient is beautiful, in a lovely part of Jerusalem, with amazing views from the pool. The only downside is the very poor, chaotic service at breakfast. Items, including gluten free and dairy products aren’t labelled properly, getting service is very difficult, tables are cleared slowly.
Jonathan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will definitely be back
A beautiful hotel! Rooms are beautifully appointed. We stayed in the heritage building and loved the combination of antique and modern styles. Felt like an oasis. The staff were friendly, welcoming and responsive to all our requests. The food was delicious and an exquisite buffet at breakfast. The dining room got a bit hectic at times in the mornings, and it sometimes felt like they were understaffed as it took a long time to get coffee. But we could see that the staff were doing the best they could under the circumstances.
Laura, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Norma, 12-night trip
Verified Expedia guest review

10/10 Exceptional

Pool on roof was excellent
Jonathan, 3-night trip
Verified Expedia guest review