I waited several days to do this review to try and ensure not too adversely affected by way a mistake by me was handled by front desk. I have been travelling for over 4 years, mainly in 4 star hotels, but normally stay in 3 star on Sukumvit when in Bangkok, but wanted to try something 4 star.
Evening arrival in Soi12, set alarm bells ringing, was narrow, poorly maintained street, dark in places. I am a solo male traveller, if I was solo female not sure I would be comfortable there at night.
Reception, like I found much of hotel was ok/fair but not to 4 star appearance/finish I have come to expect.
Room was decent size, clean but again furnished cheaply e.g. melamine doors on cupbards.
Bathroom ok for size but not best design. position of toilet meant shower door had to open inwards, given compact size made entry awkward. Rainfall shower head could do with descaling?
Bed was comfortable, and housekeeping responded quickly to request for extra clothes hangers.
Has nice pool area, with good quality/comfortable sun loungers. Pool is on ground floor, and building size, positioning means deck/pool gets very little sun, hence pool a little bracing for most users in January. Gym with good selection of free weights and several work stations near pool area.
My mistake, was confusing departure date. Got message to vacate that day. Asked if could extend 1 day in any room. Told fully booked, none available. When leaving hotel, guy next to me was doing exactly that, fobbed off?
