There were many apartments listed for Friendhouse on the Hotels.com website for Krakow. We were assigned to Juliusza Słowackiego 15A, Apartment no. 1, 31-159 Kraków.
Negatives: Upon entering the 2nd door with a code (behind this door are 5 apts, ours was the closest to the entry door leading to all 5 apts), we smelled stale cigarette smoke. Upon entering our apartment (#1), the cigarette smoke smell was unbearable. We immediately opened the window, but were then bothered by the extremely busy & loud street. Our apartment was just slightly above street level as well, so we did not feel comfortable leaving it open when we were not there or at night. The cigarette smoke smell got trapped in all of our belongings, which we had to wash upon arrival at our next hotel in Vienna. In addition to the disgusting cigarette smell & noisy street, the apartment was not clean. On the kitchen wall (there was no backsplash), there were food/drink drips and splatters galore. I did not feel inclined to cook in a dirty kitchen. In the bathroom, there was a brown smear on the wall next to the toilet and 3 smears on the door. The bathroom floor was also very dirty. Would not recommend this room.
Positives: Staff is very responsive when messaging through the Hotels.com message service. I messaged staff several times to get everything set up a parking spot 800m away from apt (that they advertise for 50 PLN per night). Decor of the apartment was modern and aesthetically pleasing.