Vietnam National Convention Center - 4 min drive - 3.6 km
My Dinh National Stadium - 5 min drive - 4.4 km
Ho Chi Minh Mausoleum - 7 min drive - 6.7 km
Hoan Kiem Lake - 9 min drive - 8.7 km
Getting around
Hanoi (HAN-Noi Bai Intl.) - 34 min drive
Ga Thuong Tin Station - 20 min drive
Hanoi Railway Station - 22 min drive
Hanoi Long Bien Station - 25 min drive
Airport shuttle (surcharge)
Restaurants
Starbucks - 1 min walk
Bún Riêu Bề Bề- A19 Cốm Vòng, Dịch Vọng Hậu - 2 min walk
Twitter Beans Coffee - 1 min walk
Mango Coffee - 2 min walk
Cơm tấm Tường Hân - 1 min walk
About this property
Novotel Suites Hanoi
Novotel Suites Hanoi puts you a short five-minute drive from Vietnam National Convention Center and features a rooftop terrace and a free kids' club. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Food Exchange, which serves local and international cuisine and is open for breakfast, lunch and dinner. There are 3 bars/lounges, a poolside bar and in-room conveniences such as fridges and microwaves.
Languages
Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish, Vietnamese
At a glance
Hotel size
151 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (15 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Supervised childcare*
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
On-site parking is limited
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
3 bars/lounges
Restaurant
Poolside bar
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
Children's menu
Children's games
Toys
Working away
Business centre
3 meeting rooms
Computer station
Conference space (1938 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Rooftop terrace
Garden
24-hour fitness centre
An outdoor pool
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Stocked minibar (select free items)
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Microwave
Kitchenette
Free bottled water
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Restaurant dining guide
Special features
Dining
Food Exchange – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Rooftop Bar – On-site rooftop bar. Open daily.
Gourmet Bar – This lobby lounge only serves light fare. Open daily.
Craft B&R – On-site bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 520000 for adults and VND 260000 for children
Airport shuttle service is offered for an extra charge of VND 1150000 per vehicle (one-way. Maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for VND 981750.0 per night
Airport shuttle service for children up to age 15 costs VND 1150000 (one-way)
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Suites Hanoi Opening March 2016 Hotel
Novotel Suites Opening March 2016 Hotel
Novotel Suites Hanoi Opening March 2016
Novotel Suites Opening March 2016
Novotel Suites Hanoi Opening May 2016 Hotel
Novotel Suites Opening May 2016 Hotel
Novotel Suites Hanoi Opening May 2016
Novotel Suites Opening May 2016
Novotel Suites Hanoi (Opening March 2016)
Novotel Suites Hanoi (Opening April 2016)
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi (Opening May 2016)
Novotel Suites
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi Hanoi
Novotel Suites Hanoi Hotel Hanoi
Frequently asked questions
Does Novotel Suites Hanoi offer free cancellation for a full refund?
Yes, Novotel Suites Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Suites Hanoi?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Novotel Suites Hanoi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Suites Hanoi?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Novotel Suites Hanoi?
Yes, an airport shuttle is available. The charge is VND 1150000 per vehicle one-way.
What are the check-in and check-out times at Novotel Suites Hanoi?
Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Novotel Suites Hanoi and nearby?
Novotel Suites Hanoi has 3 bars, an outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Novotel Suites Hanoi?
Yes, Food Exchange offers local and international cuisine.
Does Novotel Suites Hanoi have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge, a microwave and cookware.
What's the area around Novotel Suites Hanoi like?
Novotel Suites Hanoi is a short 11-minute walk from Indochina Plaza Ha Noi and 13 minutes' walk from Vietnam National University.
Novotel Suites Hanoi Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great place for stopover before moving to other part in the region. Near to any amenities; coffee places, shopping mall and places of interest.
Can’t complain when you’ve great staff in the hotel.
Linda
Linda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2023
Repeated visit!
Yong Boon
Yong Boon, 2-night business trip
Verified Expedia guest review
8/10 Very good
23 April 2023
Seok Leng
Seok Leng, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 February 2023
Super Service
Everything at the hotel was great: Location, Room, Breakfast, Lobby, etc. But the biggest reason for me to go there again and again is the helpful, friendly and efficient staff, willing to help with anything.
Kumar
Kumar, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 February 2023
Kumar
Kumar, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 February 2023
Kumar
Kumar, 2-night trip
Verified Hotels.com guest review
2/10 Poor
24 September 2022
Kanniphat
Kanniphat, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 February 2020
I stay here often whenever I visit for business meeting
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 January 2020
Came here for Ms. Loan. Unfortunately she is busy with her work but still made the strong effort to come and see me and say hello at the 17th floor. Will definitely return to this Hotel when I visit again despite the higher price and no convenient stores nearby. PS: Please top up some cup/bowl noodles for guest to purchase.
Erin
Erin, 2-night business trip
Verified Expedia guest review
8/10 Very good
25 December 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
15 November 2019
Priyani Devika
Priyani Devika, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2019
maggie
maggie, 3-night trip
Verified Hotels.com guest review
8/10 Very good
23 September 2019
Victor
Victor, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2019
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2019
Returned to stay after the last trip last year December from work. This time with a colleague so booked the 2 room apartment and try out. Back to find the staff Ms. Loan to have a chat which was the one of the main reason I chose Novotel. Great to see her again and hope to be back soon again for a stay. Overall great, one minus point is the hot water in bathroom is slightly difficult to use to adjust the correct temperature, but is not a big issue. Hope the rooftop bar can open till 2 a.m. or more to accommodate my return late from work at 12 a.m. Overall, a great stay!
Erin
Erin, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
28 August 2019
I’ll be back this hotel for business soon and quite nice get there.