2/10 Poor
6 July 2017
Does not accept online reservations
We were greeted at the counter by a woman who said she doesn't even work at the hotel, and then we were told she couldn't accept our online reservation. The hotel owner refused to give us a room unless we paid by the day, so he could get the non-discounted pay. We decided to leave and take our chances on finding a hotel last minute - during the peak of scalloping season and the weekend before the 4th of July. Luckily, the Quality Inn in Crystal River was able to accommodate us for part of our trip and a family member hosted us the rest of the time. My family stayed at the Beverly Hills Motel last summer and it was dirty, poorly run, and we weren't even given the room we requested. We won't be staying here again, and we suggest you don't either.
Jordan
Jordan, 5-night trip
Verified Expedia guest review