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One Hotel

3.0 star property
Central hotel in Hanoi, connected to the convention centre

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Photo gallery for One Hotel

Reception
Studio
Exterior
Classic Room | Bathroom
Reception
Experience the charm of Hanoi near Hoan Kiem Lake at One Hotel, where a rooftop terrace and lush garden await. Connect to in-room WiFi, take advantage of dry cleaning services and express check-out for a seamless stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Free parking
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Coffee/tea maker
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Living area

Deluxe Room

Highlights

Air conditioning
LCD TV
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio

Studio

Highlights

Air conditioning
LCD TV
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
Electric kettle
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
C3/D6 New Cau Giay Residence, Tran Thai Tong St, Dich Vong Ward, Hanoi, 100000

What's nearby

  • Indochina Plaza Ha Noi - 16 min walk - 1.4 km
  • Vietnam Museum of Ethnology - 17 min walk - 1.4 km
  • Keangnam Landmark Tower 72 - 3 min drive - 2.7 km
  • Vietnam National Convention Center - 4 min drive - 3.8 km
  • My Dinh National Stadium - 5 min drive - 4.8 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 22 min drive
  • Hanoi Railway Station - 19 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Hanoi Long Bien Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kichi Kichi Lẩu Băng Chuyền - Trần Thái Tông - ‬4 min walk
  • ‪Al Fresco's - ‬2 min walk
  • ‪Vua Chả Cá - ‬4 min walk
  • ‪Yeol Kwang - ‬1 min walk
  • ‪Biển Đông - ‬4 min walk

About this property

One Hotel

One Hotel features a rooftop terrace and puts you a short five-minute drive from My Dinh National Stadium. Free perks include WiFi and self-parking. Other highlights include a terrace and a garden.

Languages

English, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 35 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Express check-in/out available
    • Minimum check-in age – 12
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 12

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden

Accessibility

  • Lift

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 380000 per person (one-way)

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Property Registration Number 0106926672

Also known as

One Hotel Hanoi
One Hotel Hotel
One Hotel Hanoi
One Hotel Hotel Hanoi

Frequently asked questions

Does One Hotel offer free cancellation for a full refund?

Yes, One Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at One Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at One Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by One Hotel?

Yes, an airport shuttle is available. The charge is VND 380000 per person one-way.

What are the check-in and check-out times at One Hotel?

You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at One Hotel and nearby?

One Hotel has a garden.

What's the area around One Hotel like?

One Hotel is in Cau Giay, a short 17-minute walk from Vietnam Museum of Ethnology and 15 minutes' walk from Vietnam National University.

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One Hotel Reviews

Reviews

8.4

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Very good

Better, but not great
It was ok, and a vast improvement over our last stay in Hanoi, as it was far from the touristy and scam-filled Old Quarter. Accommodations were nice, but covid still affected some ammenities, ie. no breakfast [closed], and we couldn't get extra pillows [had to buy our own]. Still, good value for the price, and in a better part of the city.
Richard, 15-night trip

2/10 Poor

Liars and crooks!
It was a terrible stay and I do not recommend anyone staying here. They are crooks and liars. We booked in November and our room wasn’t ready. There was a supposed mistake. Then the wanted to upgrade us and charge us for their mistake. I had to argue with them about it being their mistake we shouldn’t have to pay more. They put us in a lower priced room that we paid for and we left after the first night. Then they asked for more money claiming the room wasn’t paid for. They are crooks and liars. DO NOT STAY AT THIS HOTEL! Beside the above - poor location, and rooms smell of smoke - NO English speaking staff (all through google translate)
Fayez, 3-night trip

6/10 Good

良くも悪くもないホテルです 風呂場にGがいた事意外は。。。
KAZUHIRO, 2-night trip

6/10 Good

RYUICHI, 3-night trip

4/10 Fair

Shimazaki, 4-night trip

8/10 Very good

Kevin, 2-night trip

2/10 Poor

One hotel is permanently closed
This hotel has been permanently closed due to Covid-19 situation. Still not yet refunded yet. Wish other customers don't get through what I had. Hotels.com should update the availability.
JUNYOUNG, 1-night trip

10/10 Exceptional

Hong, 4-night trip

8/10 Very good

Reuben, 2-night trip

8/10 Very good

Hotel was clean, safe and in a good location with great local food on your door step as well as more western style food across the road. Hotel has some shutters on the exterior for noise which no longer appear operational, these would be great to get working again as the noise from the local pub on the weekend can be very loud. The showers were also no good as water flooded the bathroom and required the entire use of all towels each day to remedy. We would stay again however so do not let this put you off.
Kelly, 5-night trip

10/10 Exceptional

Jaruek, 2-night trip

8/10 Very good

1-night trip

8/10 Very good

還可以
飯店位置有點難找，計程車和grab都在外圍稍微繞了一下才找到。對飯店第一眼的印象不是很滿意，覺得跟照片有落差，但實際住了兩晚後覺得還不錯，床和枕頭很舒服，櫃檯人員也滿親切的，很樂意幫忙。附近也算是滿熱鬧的，餐廳很多。缺點就是，浴室水量偏小，排水孔流速很慢，各個房間之間的隔音不太好（但對外面的隔音倒是不錯），椅墊有點污漬。
2-night trip

8/10 Very good

reasonable option in Cau Giay
This hotel locates in a relatively quiet area, the room was clean and spacious for the price.
3-night trip

8/10 Very good

Good enough hotel
Stayed here for several days. Considering the decent price, facilities/rooms are good enough. Some staff can speak OK English, but some others are not. Because of the location and address, taxi, grab or delivery services might be in troubled if they don't know that area, even receptionist explains the detail on the phone, sometimes they take longer time to reach out than I expect. There's no laundry facility as it explained in the description at the moment of 2018 June, there is laundry service with some costs instead. Moreover, this building is not "non-smoking" while it explained "Smoke-free property". Ashtray is everywhere and no separation with non-smoking and smoking. Breakfast buffet is provided, it's ok for quick bite. But do not expect too much.
14-night trip

10/10 Exceptional

従業員さんの対応が素晴らしいです。
フライトの関係で急に1日早くチェックアウトになり、自分の片言の英語でも理解してくれ対応をしてもらえました。何よりいつも笑顔で挨拶・対応してもらえて気分がよかったです。機会があったらまた利用したいと思いました。
tomohiro, 7-night trip

8/10 Very good

Clean hotel for short trip
The hotel was very cost effective one where was clean, new & tidy. If someone who wants to enjoy some hotel facilities like swimming pool, gym, of course don't stay in this hotel. But for your business trip or couple's short trip who just sleep in the room, it will be best choice for you. And the google map link to One hotel is wrong, You should let driver know the exact address if you use Grab in Hanoi. Fyi, Uber has closed biz in South East Asia. Must download Grab.
MINSEOP, 1-night trip

10/10 Exceptional

WEICHENG, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

スタッフの対応が素敵なホテル
受付の対応が素晴らしく、チャンさんは特に笑顔が素敵で、また年末の交通量が多いときにタクシーを呼んでもらいましたがすぐにきて、とても素晴らしい対応をしていただきました。 他のスタッフもコンビニの場所を聞きましたら教えていただいたのですが、一緒に案内までしてくれようとしていました。
Yuji, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Decent stay
The first room I got smelled so I requested a new room. The reception nicely accepted my request. The room then was in good condition to stay. Breakfast is very delicious and the waitresses were very pleasant.
2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

接客に好感の持てるホテル
初めての利用でしたが、従業員の方の接客に好感が持てました。チェックインも待たされることなく非常にスムーズでした。壁は少し薄いかなと感じましたが、また利用したいと思います。
ｋ, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

good value
clean room...
lucy, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

가격대비 훌륭한 호텔
대체로 만족스러웠다. 다만 호텔 바로 주변에 미팅할 만한 장소가 마땅치 않은게 좀 아쉬웠다.
JUN HO, 3-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Comfortable
Clean room and good staff. Check out time is 12 o'clock.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Hotel in Cau Giay Area
I often use this hotel for my business trip because room is clean and staff is friendly. I would appreciate if staff can speak English more!