4/10 Fair
4 July 2024
This hotel is a mixed bag, but unfortunately leans more negative.
For the positive, the onsen had a gorgeous view; the staff was excellent, kind and helpful; they offer an insanely useful free shuttle service to the main station, and it’s at a great location being beachside.
For the negatives, the entire hotel and rooms had a horrendous musty smell that smelled like wet walls and flooring. This smell never went away either (raining or not). On top of this, there were MANY leak stains on the walls, roofs and closets throughout the hotel and our room. It started to rain when we stayed and I could already hear another leak near our balcony window with accompanying dark spots on the roof where the sound was. It is an understatement to say that it’s run down and in need of heavy renovations and care. Last little negative was the pool was dried out and unfilled, and there were small stains on our futon mattress (thankfully the sheets covered it up).
I really hope it gets it too because this hotel has so much potential with
Jaime
Jaime, 2-night family trip
Verified Expedia guest review
