City of Dreams Manila offers a serene retreat with a playground and garden for the young at heart. Indulge in spa services, stay connected with WiFi, or enjoy an outdoor pool – previous guests rave about their experience.
Reviews
5.05.0 out of 10
Popular amenities
Airport transfer
Kitchenette
Pool
Refrigerator
Laundry facilities
Air conditioning
Main amenities (12)
11 apartments
Daily housekeeping
Restaurants
Outdoor pool
Room service
Airport shuttle
Terrace
Air conditioning
Garden
Snack bar/deli
Self-serve laundry
Hair salon
Feel at home (6)
Playground on-site
Kitchenette
Private bathroom
Separate dining area
Television
Garden
Room options
View all photos for Comfort Condo
Comfort Condo
Highlights
Separate dining area
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
39 sq m
1 bedroom
City view
Sleeps 2
1 Queen Bed
View all photos for Design Condo
Design Condo
Highlights
Separate dining area
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Pillow menu
Premium bedding
Separate bedroom
32 sq m
1 bedroom
City view
Sleeps 2
1 Double Bed
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Premiere Haven at Shell Residences is only 3.5 mi (5.7 km) from the airport and offers a shuttle. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool and a snack bar/deli are other highlights, and apartments offer nice touches such as rainfall showerheads and memory foam beds with pillow menu.
Languages
English
At a glance
DONE
Property size
11 apartments
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 7:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age – 15
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
DONE
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Children
No cots (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
DONE
Transfers
Airport shuttle*
VPN_KEY
Other information
Designated smoking areas
Property amenities
Pool/Spa
Outdoor pool
Massages
Internet
Free WiFi
Parking and transport
Return airport shuttle (surcharge)
Family friendly
Playground
Kitchenette
Fridge
Stovetop
Microwave
Cookware/dishes/utensils
Rice cooker
Freezer
Electric kettle
Dining
1 restaurant
Minibar
Snack bar/deli
Room service available
Bedrooms
Premium bedding
Pillow menu
Memory-foam mattress
Bathrooms
Shower
Rainfall shower head
Free toiletries
Towels provided
Toothbrush and toothpaste
Bidet
Living spaces
Dining room
Entertainment
32-inch flat-screen TV with cable service
Outdoor areas
Terrace
Garden
Laundry
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Lift
Designated smoking areas
Services and conveniences
Daily housekeeping
Hair salon
Things to do
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
11 rooms
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge of PHP 1500 (subject to availability)
Late checkout can be arranged for an extra charge of PHP 1500 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 10 PM
Policies
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts mobile payments and cash.
Mobile payment options include: GCash.
This property is professionally cleaned.
Also known as
Premiere Haven Shell Residences Aparthotel Pasay
Premiere Haven Shell Residences Aparthotel
Premiere Haven Shell Residences Pasay
Premiere Haven Shell Residences
Premiere Haven Shell Resinces
Premiere Haven at Shell Residences Pasay
Premiere Haven at Shell Residences Aparthotel
Premiere Haven at Shell Residences Aparthotel Pasay
Frequently asked questions
Is there a pool at Premiere Haven at Shell Residences?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Premiere Haven at Shell Residences?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by Premiere Haven at Shell Residences?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Premiere Haven at Shell Residences?
Check-in start time: 3 PM; check-in end time: 7:00 PM. There's a charge of PHP 1500 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of PHP 1500 (subject to availability). Express check-out is available.
What is there to do at Premiere Haven at Shell Residences and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a garden.
Are there restaurants at or near Premiere Haven at Shell Residences?
Yes, there's an on-site restaurant.
Does Premiere Haven at Shell Residences have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
What's the area around Premiere Haven at Shell Residences like?
Premiere Haven at Shell Residences is a short 9-minute walk from SM Mall of Asia and 20 minutes' walk from Manila Bay.
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Premiere Haven at Shell Residences Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.8/10
Cleanliness
4.8/10
Staff & service
2.8/10
Amenities
5.6/10
Property conditions & facilities
Reviews
2/10 Poor
28 December 2022
DO NOT GO THERE !!!!!!!!!!!!!!!
The owner of the property charged us DOUBLE to use the swimming pool as opposed to other guests !!! also everything with him had to be CASH he would not let me do a bank transfer ??? so he is avoiding paying tax on his income ! is this something Shell condoms ? i will inform the relevant TAX Authority to investigate this ! furniture kept falling apart ie the pull out bed ? and also the property was very very dirty, we will never RETURN !!
christopher
christopher, 4-night trip
2/10 Poor
31 October 2023
I wasn’t able to check in because the front desk said I had to contact the owner to check in. I attempted to contact the owner but never got a response. I had to go and get a room at another hotel. Very disappointed that I have $373 away. Now I understand why they don’t do refunds. They are a scam
Brian
Brian, 8-night trip
10/10 Exceptional
5 April 2021
Verified traveller
2-night trip
4/10 Fair
25 January 2020
Julius mel
Julius mel, 1-night trip
8/10 Very good
29 December 2019
Verified traveller
1-night trip
2/10 Poor
22 December 2019
JEEMIN
JEEMIN, 1-night trip
2/10 Poor
8 December 2019
Verified traveller
1-night trip
2/10 Poor
13 November 2019
experience. We thought we were booking with a hotel but this turned out to be something like an Airbnb with a private group that’s renting out some condos. We notified them that our plane was arriving at 2 am and that we will need to check in around that time a month before our arrival. They didn’t communicate that they’re an Airbnb and there’s not a front desk to let us in at night.
On their booklet they said that they would clean the rooms every day - but it never got cleaned the whole time we stayed there.
There wasn’t enough blankets for everyone.
The ac was only in one room so one room was always cold and the other room was hot.
The service was also horrible. I do not recommend this place. It tarnished my view of Hotels.com to allow such an establishment. We complained to the building staff and they had told us that they get complaints about them all the time. They said that they are supposed to be there between 3pm - 6pm but sometimes they don’t show up so the guests who are arriving are left stranded and the building security is having to deal with them.
HORRIBLE! And the rooms are not good. There are other places to stay that are much much nicer at half the cost!
Nicholas
Nicholas, 4-night trip
6/10 Good
28 October 2019
The stay was ok. View is not good due to nearby construction. The fridge wasnt working which spoiled two dishes. Overall ok for a short stay.
joji luis A.
joji luis A., 2-night trip
2/10 Poor
4 October 2019
No TV remote. WiFi was on and off. Was charge because the key broke while I was turning the knob (poor quality metal) and they say it's my fault. Am I Superman that I can break steel?
Angel
Angel, 3-night trip
2/10 Poor
15 September 2019
no one there!!!
i dont know where key is!!!
and wifi is dosent work!!!
i never this residence!!
just provided one towel and no shower gel something like that..
i dont recommend this residence!!!
DO NOT BOOK HERE!!!
Room is outdated. Difficult check in process, i booked for shell residences but they gave us a room in sea residences. Room was warm AC may be outdated as well
Zyra
Zyra, 2-night trip
8/10 Very good
15 July 2019
Confusion about our stay. The front desk have no idea where our rooms are. We had to call the owner of the unit to verify where we are suppose to stay. Guest cannot use the pool unless you have permission from the unit owner. Our second room is better than the first one. Place is good for one night stay only mostly for business trip. Wi-Fi is slow. May not go back there. No instruction on where to throw the garbage or if there is someone to pick them up.
Verified traveller
4-night trip
4/10 Fair
9 May 2019
Lack of toilet papers, diswashing liquid, not allowed to cook, hard to contact the person to clean the property, looks like he doesn't want to answer. Lack of properand sufficient utensils.
Verified traveller
5-night trip
4/10 Fair
5 May 2019
Verified traveller
2-night trip
10/10 Exceptional
21 April 2019
Great
Joel
Joel, 6-night trip
4/10 Fair
30 March 2019
Place was very hard to find. People didn't like going through the 2nd party (expedia).
Verified traveller
1-night trip
2/10 Poor
14 January 2019
Terrible service
Hotel was a hoax. They did not have my reservation.
jane
jane, 1-night trip
4/10 Fair
11 January 2019
We wanted to spend last few nights in a nice place where we could cook own food have a bit more room and 2 big beds and be close to the mall. We did not get 2 king beds cooking in the kitchen was not allowed only allowed to use microwave oven and kettle cupboards were broken and dirty and wired closed. We had a list of all channels to watch on tv but could not watch them because they had not paid for sky subscription so only had 2 local channels on tv to watch in tagalog. Shower was absolutely useless and the one thing i was looking for to after being in provinces. Pool was not free to use and dirty. The mall was to far to walk to all the time with 2 small children so ended up using taxi a lot wich we did not want to do. Check in time is 3pm and in the room rules they state that it is a first ones to check in get there rooms they booked. We would not recommend this place to anyone better off staying in a hotel somewhere else very disappointing and confusing place.
Verified traveller
3-night trip
4/10 Fair
26 December 2018
Verified traveller
1-night trip
4/10 Fair
17 December 2018
Hot water didn’t work. Called in about it and no one came to do anything about it.
Donald
Donald, 2-night trip
6/10 Good
30 September 2018
It’s a basic accommodation.
It’s a mixed review.
Realised that this is not a luxury location, these are private apartments that are rented out. Therefore what you get depends on the individual owners. We had two rooms, one basic the other good quality.
Before you arrive you need to call the agents to let them know you are on the way. This way they can meet you in reception. We had a problem that after a 14 hour flight we missed the messages so agents knocked on door at 11pm for deposit. Also make it very clear if you have a morning flight to catch as they have to check the room to return the cash deposit.
We booked rooms with a sofa bed. You have to ask for the extra bedding.
It may sound like a total moan. But we got what we paid for and are happy.
Paul
Paul, 2-night trip
4/10 Fair
2 August 2018
Deposit scam
We were transfered to another premises, not similar to what I booked. I supposed to have like a sofa bed on the original booking but the other one got none so I have to pay extra 600 pesos for that. Then during check out, the staff wont refund me my 1,000 pesos deposit money as she found a very old looking cigarrete butts by the window/ where the airconditioned place outside. We never smoke nor my friends in our entire life. I guessed that's their scam to get all the deposit withold from their customer! Very disappointed on this one!!
Mary
Mary, 1-night trip
6/10 Good
29 July 2018
Room price is ok
It says free wifi but the Wi-Fi didn't work during my stay. The representative didn't get back to me after she got notified with the Wi-Fi issue
No face towels and microwave