Arte Hotel, Bangkok, Thailand

No air conditioning in the hallway and elevator

Great little hotel in Bangkok! The room was clean and cozy with attention to details like robes, slippers, stocked affordable fridge, nice pillows, room service, and updated design. The rooftop infinity pool with city view was super relaxing. The poolside bar with happy hour served cocktails to perfection! Good bartender! The comfortable lounge seating along the pool was always clean and towels were readily available. The thai food on the menu was very good! Pineapple fried rice hits the spot all day. Service was impeccable as well!

Over all was just a normal hotel , no much different staying in 3 star hotel , Toilet and room hygiene does not have a standard of SOP. * A review is very important to the hotel image. Service staff was friendly. Hotel location is good , nearby Asok BTS and Terminal 21. Breakfast was normal .

Amazing service, great place, very small fitness room, paper thin walls (can literally hear the neighbors taking cellphone pictures/ first night there were crying babies and kids slamming doors from 11pm to about 4am) not good.

The hotel has aged. Maintenance and house keeping are bad.

We have been staying there a couple of times since the opening of Arte. We have been back because of the service and location but this trip I have booked 7 rooms for my friends which I highly recommend but unfortunately the conditional of the hotel is not maintained properly for a relatively new hotel.. The towels are dirty and my toilet bowl have stains of motion and the house keeping did not even detect or manage to clean it for 3 nites. The carpets are musky once you are out on the corridor. And the sink is so oily. Wonder how they clean it. And worst. My friends all complain that made me look bad for recommending this hotel. i hope the management will look into this area as the service is good. A pity. sorry but I will not be going there again.

Been here after Christmas for 3 years. Unfortunately, I am so disappointed. Room 617 checked in Dec 27 out Dec 31, 2019 1) smelly room - especially in the toilet 2) glasses in the toilet were uncleaned (with white stains!!) 3) no hairdryer 4) non slippery mat was covered with dust - like it’s never been washed for ages 5) only one tooth brush provided 6) when asked for box tissues, housekeeper just send a pile of loose tissue papers! 7) neon lights wire exposed behind our bed 8) my friend staying in Rm 503 was also a smelly room 9) since we were late check in, tried to call FO to complain why the room was so untidy, their answer was IT DON’T KNOW!’

This place is really amazing, especially considering the amazing location! One thing they should really focus on is the amount of English speaking channels. Of the 50 channels I went through, only 3 was English ans they are really boring channel! One other issue is the fact that I paid allot of money for a room that should have had a see through window between the bathroom and the room, but they mut something on the window making it not see trough at all. I am really upset about this, because of obvious reasons

The location is excellent, close to the station（asok bts station）, the room is clean and tidy, but the rooms insulation is just too bad, i can hear exactly what the other door saying.

Not bad