Guests
All properties in Hai Phong, Vietnam

Era Cruises

Hai Phong cruise with 2 bars/lounges and restaurant

  • Free continental breakfast and free WiFi in lobby

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

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  • Rowing
  • Rowing
  • Living Area
  • Family Suite, 1 Bedroom, Sea View - Living Room
  • Rowing
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1 / 68Rowing
Cat Hai Island, Got Wharf, Hai Phong, Vietnam
9.6.Exceptional.
  • Staff was fabulous, cruise was incredible so glad we did the 2 night cruise. Every…

    Feb 29, 2020

  • Great experience from limousine bus pick up to quality of room on the boat. Very happy…

    Jan 5, 2020

See all 21 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 18 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • 24-hour fitness center
  • Spa services
  • Airport pick-up service

Feel at home

  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Hair dryer

What’s around

  • Cruise from Hai Phong
  • Lan Ha Bay - 13.3 mi / 21.4 km
  • Tung Thu Beach - 15.1 mi / 24.2 km
  • Cat Co Beach - 16.4 mi / 26.4 km
  • Parkson TD Plaza - 16.5 mi / 26.6 km
  • Cannon Fort - 16.6 mi / 26.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 1 King Bed, Sea Facing
  • Suite, Terrace
  • Family Suite, 1 Bedroom, Sea View
  • Suite

What’s around

Landmarks

  • Cruise from Hai Phong
  • Lan Ha Bay - 13.3 mi / 21.4 km
  • Tung Thu Beach - 15.1 mi / 24.2 km
  • Cat Co Beach - 16.4 mi / 26.4 km
  • Parkson TD Plaza - 16.5 mi / 26.6 km
  • Cannon Fort - 16.6 mi / 26.7 km
  • Lach Tray Stadium - 17.2 mi / 27.6 km
  • Aeon mall lê chân hải phòng - 17.2 mi / 27.7 km
  • Navy Museum - 17.6 mi / 28.3 km
  • Conference Center Hai Phong - 17.8 mi / 28.6 km
  • Hai Phong Opera House - 17.8 mi / 28.6 km

Getting around

  • Haiphong (HPH-Cat Bi) - 26 min drive
  • Hai Phong Train Station - 30 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
map
See on map
Cat Hai Island, Got Wharf, Hai Phong, Vietnam

At a glance

Size

  • 18 rooms

Arriving/leaving

  • Check-in time 11:30 AM-noon
  • Check-out time is 9:30 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi- Old Quarter, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Hai Phong departs at 9:30 AM, for a fee of USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transfers

  • Cruise terminal shuttle*

Parking

  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Barbecue grills

Things to do

  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Kayaking on site

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials and body treatments.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1362000.00

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 940000 per vehicle
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Transfers via shuttle are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Children age 5 to 12 sharing a cabin with 2 adults are charged 50% of the adult rate (limited to 1 child per cabin); and 2 children age 12 and younger sharing a private cabin are charged 75% of the full cabin rate. Children age 13 and older must occupy a separate cabin and are charged the full cabin rate.

Also known as

  • Era Cruises Boat Hai Phong
  • Era Cruises Hai Phong
  • Era Cruises Cruise
  • Era Cruises Hai Phong
  • Era Cruises Cruise Hai Phong

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Era Cruises does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 11:30 AM - noon. Check-out time is 9:30 AM.
  • Yes, there's an onsite restaurant that offers local and international cuisine.
  • Yes, a shuttle from the airport to the hotel is available from 7:30 AM to 10:00 AM. The charge is VND 940000 per vehicle.
  • Have fun during the warmer months with activities such as kayaking. Enjoy amenities like 2 bars, a 24-hour fitness center, and spa services.
9.6.Exceptional.
  • 10.0.Exceptional

    Amazing cruise and staff

    Marisha, 2 night trip, Nov 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    ERA Cruises provide luxury accommodation fabulous food and a good choice of activities. If anything Jimmy and staff are inclined to be over attentive constantly checking every meal and activity. Jimmy goes around to every customer personally. We had a fantastic time and I could not recommend enough definitely 10/10

    1 night romance trip, Nov 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Superb service!

    Pretty much everything was spectacular but what made it so special was how well the staff took care of us. My girlfriend has a number of unusual allergies and Son, Lucky and Joy made sure everything was checked for her and alternatives brought out. The room was class and the route beautiful and quieter than some of the routes these types of tours take, making it feel more exclusive.

    Gavin, 1 night romance trip, Apr 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This was such a fabulous experience. The boat was beautiful, the rooms were sensational, the staff were exceptional, the food was amazing. A huge thank you to Thanh and big special mention to Louis. Thanh was a lovely guide and made us feel welcome and nothing was too hard or too much trouble. He even made my partner an extra cooked meal when my partner was extra hungry! Louis is such a sweet guy and would go above and beyond to ensure all guests were looked after. They both remembered our names and made an effort to use them. The activities were perfect, just enough to see and do but not too much that things felt rushed. What a beautiful experience! Thank you!

    2 night romance trip, Mar 23, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    Halong Bay, the highlight of our trip to Vietnam.

    We opted for the 2 night, 3 day trip to Halong Bay and glad we did. It was a fantastic experience and the itinerary is very well organised whilst still giving you time to relax and take in the fabulous sceneray. The benefit of the 2 night trip is you get further into the Bay and away from the numerous day trips, and the organised excursion to the traditional village was enjoyable and gives you an insight into the traditional way of life. The food on board was very good with pleanty of choice, and all the staff were very friendly and helpful. If you are considering a cruise and have the time, we would recommend opting for the longer 2 night trip. We were lucky with the weather and had 3 good days, but if you opt for the longer cruise it does increase your chances of having at least 1 good weather day. We would definitely recommend Era.

    Giles, 1 night romance trip, Mar 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very friendly and hospitable staff especially Son (Louis)..

    GordanaC, 1 night romance trip, Mar 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect trip

    It was wonderful Everything was perfect and staff are very nice We planing to go with my family's again Thanks

    yeonsil, 1 night family trip, Feb 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    편하게 쉬다 갑니다

    편하게 잘 쉬다 갑니다

    MINKYU, 1 night romance trip, Jul 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Es war zu viel Hare im Bad , alte benutzte Handtuch lag hinter Jakuzzi .Sonst Essen Top

    1 night trip, Jun 3, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Wi-Fiを設定してもらいましたが、接続可能場所でも接続できなかったのが残念でした。 部屋はバスタブがありジャグジーもついていて、とても清潔感があり最高でした!! サービスやスタッフさんの対応もとても丁寧でした。

    1 night trip, May 16, 2019

    Verified Expedia guest review

See all 21 reviews