Discover the charm of Aston Batam Hotel & Residence, located near Nagoya Hill Mall. Relax in style at the outdoor pool or enjoy a meal at Basil Restaurant, serving local and international cuisine. With a bar, gym and coffee shop on site plus free WiFi to stay connected.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Bar
Gym
Pool
Laundry facilities
Free parking
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Outdoor pool
Breakfast available
Fitness centre
Children's pool
Room service
Coffee shop/cafe
Meeting rooms
Airport shuttle
Terrace
24-hour front desk
Feel at home (6)
Children's pool
Rollaway/extra beds
Private bathroom
Television
Terrace
Daily housekeeping
Room options
Available filters for rooms
Showing 16 of 16 rooms
View all photos for Deluxe Twin Room
Deluxe Twin Room
Highlights
Soundproofed
Air conditioning
LCD TV
Fan
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
34 sq m
City view
Sleeps 2
2 Single Beds
View all photos for Apartment, 3 Bedrooms
Apartment, 3 Bedrooms
Highlights
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Fan
3 bedrooms
Private bathroom
117 sq m
City view
Sleeps 5
2 Double Beds and 1 Single Bed
View all photos for Deluxe King
Deluxe King
Highlights
Soundproofed
Air conditioning
LCD TV
Fan
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
34 sq m
City view
Sleeps 2
1 King Bed
View all photos for Aston Suite
Aston Suite
Highlights
Soundproofed
Air conditioning
LCD TV
Fan
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
76 sq m
City view
Sleeps 2
1 Double Bed
View all photos for Junior Suite Apartment (Apartment Building)
Junior Suite Apartment (Apartment Building)
Highlights
Soundproofed
Air conditioning
LCD TV
Fan
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
City view
Sleeps 2
1 Double Bed
View all photos for Deluxe Family
Deluxe Family
Highlights
Soundproofed
Air conditioning
LCD TV
Fan
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
50 sq m
City view
Sleeps 3
1 Double Bed OR 2 Single Beds
View all photos for Deluxe Premier (Apartment Building)
Deluxe Premier (Apartment Building)
Highlights
Soundproofed
Air conditioning
LCD TV
Fan
Private bathroom
Hairdryer
Rainfall showerhead
Electric kettle
41 sq m
City view
Sleeps 2
1 Double Bed
View all photos for Superior Room
Superior Room
Sleeps 2
1 Double Bed
View all photos for Aston Suite
Aston Suite
Sleeps 2
1 King Bed
View all photos for Deluxe Twin
Deluxe Twin
Sleeps 2
2 Single Beds
View all photos for Two Bedroom Apartment
Two Bedroom Apartment
Sleeps 3
1 Single Bed and 1 King Bed
View all photos for Junior Suite Located At Apartment
Junior Suite Located At Apartment
Sleeps 2
1 King Bed
View all photos for Deluxe Premier Located At Apartment
Aston Batam Hotel & Residence puts you within a 10-minute drive of Nagoya Hill Mall and Harbour Bay Ferry Terminal. Guests can visit the fitness centre for a workout or grab a bite to eat at Basil Restaurant, which serves local and international cuisine. An outdoor pool, a bar/lounge and a children's pool are other highlights. Fellow travellers love the helpful staff.
Languages
English, Indonesian
At a glance
Hotel size
232 rooms
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured on-site self-parking
Free secured on-site valet parking
Transfers
Airport shuttle from 6 AM to 11 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children's pool
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Terrace
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Fan
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Basil Restaurant – This restaurant specialises in local and international cuisine.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 180000 for adults and IDR 125000 for children
Airport shuttle service is offered for an extra charge of IDR 160000 per person (one-way)
Children & extra beds
Rollaway beds are available for IDR 400000.0 per night
Airport shuttle service for children costs IDR 160000 (one-way)
Policies
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Aston Batam Hotel
Aston Batam
Aston Batam & Residence Batam
Aston Batam Hotel & Residence Hotel
Aston Batam Hotel & Residence Batam
Aston Batam Hotel & Residence Hotel Batam
Frequently asked questions
Is there a pool at Aston Batam Hotel & Residence?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Aston Batam Hotel & Residence?
Sorry, pets aren't allowed.
Is parking offered on site at Aston Batam Hotel & Residence?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Aston Batam Hotel & Residence?
Yes, an airport shuttle is available from 6 AM to 11 PM on request. The charge is IDR 160000 per person one-way.
What are the check-in and check-out times at Aston Batam Hotel & Residence?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Aston Batam Hotel & Residence and nearby?
Aston Batam Hotel & Residence has an outdoor pool and a fitness centre.
Are there restaurants at or near Aston Batam Hotel & Residence?
Yes, Basil Restaurant offers local and international cuisine.
What's the area around Aston Batam Hotel & Residence like?
Aston Batam Hotel & Residence is located a short 14-minute walk from Nagoya Hill Mall.
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Aston Batam Hotel & Residence Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
5 December 2024
Front desk staff very helpful.
Kelvin
Kelvin, 1-night trip
10/10 Exceptional
23 December 2024
This has been my go to hotel in Batam. Service is great as the staff are always ready to help you with your luggages and shopping bags when you arrive at the hotel. Room condition has gotten quite aged over the years, a make over and renovation will be great.
Su Hia
Su Hia, 3-night trip
8/10 Very good
23 October 2024
Overall is good.
Sin Yee
Sin Yee, 2-night trip
6/10 Good
30 October 2024
Run-Down apartment but still comfortable
The stay was okay, acceptable. Book a junior one bedroom apartment. The apartment was run down, dull and not that clean. What i suggest to the hotel, is that do a repaint to the wall. Change the sofa, as its all so old, prepare a garbage bag for customer to use.put more deco to the apartment so that it wont be dull anymore
Rina
Rina, 2-night trip
10/10 Exceptional
28 August 2023
Nice to stay
seng Hui
seng Hui, 2-night trip
6/10 Good
24 August 2024
Room is alright. There is an international electrical outlet for your plugs. No usb outlet. Buffet's good. I love the herbal bar. Gym's good, big, though rowing machine spoilt.
I came for their tub. Though they fixed it the hot water came out like piss at first. Made me not wanna use the tub anymore.
adibah
adibah, 1-night trip
10/10 Exceptional
24 October 2022
Spacious, clean room and great location with dining and shoppiing are within vacinity.
Masza
Masza, 2-night trip
10/10 Exceptional
7 August 2023
So far dis hotel is great to stay.its more to family oriented hotel.breakfast is great.lots of variety.swimming pool is at ground floor.its open to public.its great for kds but not for us the adults.gym look great for workout..
joe
joe, 3-night trip
10/10 Exceptional
6 August 2023
Best place to stay. Will be come in again
Muhd
Muhd, 2-night trip
10/10 Exceptional
14 September 2023
Staff are very helpful
Siok Hoon
Siok Hoon, 2-night trip
10/10 Exceptional
29 March 2024
Overall all super
BURUHANUDEEN
BURUHANUDEEN, 1-night trip
10/10 Exceptional
13 March 2024
The apartment-hotel was generally clean with very good service. Relatively accessible to the main shopping area. Breakfast was good. Staff was responsive - even asked if I wanted to make up my room in the afternoon when I left the DND sign.
However, do note that the hotel is right next to the road so the road noise is quite loud, even later at night.
Wei Ping Daniel
Wei Ping Daniel, 3-night trip
10/10 Exceptional
9 January 2023
easy to access
easy to access to anywhere, good hotel
Allen
Allen, 2-night trip
8/10 Very good
23 November 2022
Second time staying with Aston Batam Hotel&Residences. Basic toiletries, spacious room and variaties of food for breakfast buffet.
QINYUE CHARLOTTE
QINYUE CHARLOTTE, 2-night trip
10/10 Exceptional
27 February 2023
The best!
Siti Nur Nadzirah Binti
Siti Nur Nadzirah Binti, 1-night trip
10/10 Exceptional
14 November 2023
Excellent
Charmaine
Charmaine, 2-night trip
8/10 Very good
19 February 2023
Good
The hotel is good and comfortable
Asmoni
Asmoni, 1-night trip
10/10 Exceptional
27 October 2023
Rooms are very clean and the atmosphere in the hotel compound is peaceful. Very suitable for people who are not into crowded areas with loud music nearby.
Morning breakfast also has a wide range of selection and the restaurant is well maintained.
The staff in the hotel are helpful and provides great services even after we checked out and made some additional requests to utilize the hotel amenities.
Zheng Jue
Zheng Jue, 2-night trip
10/10 Exceptional
4 July 2022
It's my first timing staying in this hotel. love the deep soaking bathtub and the size of the hotel room. Breakfast spread is awesome too. i will definitely come back!
Ong
Ong, 2-night trip
10/10 Exceptional
9 April 2023
All aspects were good
Nithia
Nithia, 2-night trip
8/10 Very good
30 March 2024
3bedroom apartment Master room toilet long bathtub only, gets wet when one bath. No place to put toileteries when bathing, not user friendly toilet. Hotel staff service is very good, we always stay Astons only
Catherine
Catherine, 2-night trip
10/10 Exceptional
22 February 2023
Spacious room. Clean and comfortable. The breakfast was awesome! Definitely will make a come back..
Linda
Linda, 2-night trip
10/10 Exceptional
29 December 2023
Impressive hotel at adorable rates
Loved the place the moment I stepped into my room. The room was huge and the bath tub was a plus. Everything was just so clean and proper, like many of the 5 stars hotels that I’ve stayed in.
The gym was gorgeous too, equipped with all the state of the arts equipment. The only disappointment I had was that the spa is only massage rooms. Would have won even more brownies points if there’s jacuzzi, sauna and steam room.
I’ll definitely stay here again in my future visits.
Rhys
Rhys, 1-night trip
10/10 Exceptional
14 April 2023
Looking for more 2 single bed in non somking floor
chye chuan
chye chuan, 1-night trip
10/10 Exceptional
3 January 2023
Awesome Hotel
The room should always vacuum and bed should always change bedsheet due of corona . Hygiene is important. Need to improve on breakfast menu .
Overall nice place to stay