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Hotel Boutique Castilla de Leon

3.5 star property
Hotel in the heart of Cuenca

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Photo gallery for Hotel Boutique Castilla de Leon

Enjoy a wide selection of food and drinks at our buffet, featuring sliced bread, fresh fruits, and a variety of cheeses.
Relax in a stylish space with a sofa, armchair, and bench, surrounded by lush greenery and a decorative fountain.
Stunning atrium with lush greenery, a chandelier, and a beautiful stone sculpture.
Relax in a serene, plant-filled atrium with a cozy seating area and elegant chandelier.
Three beds with white linens and matching headboards offer comfortable sleeping spaces.
In the heart of Downtown Cuenca, Hotel Boutique Castilla de Leon offers an inviting atmosphere with a lush garden and business center. Explore local treasures at the gift shop or catch up on work with in-room WiFi while enjoying nearby access to meeting rooms.

Reviews

7.4 out of 10
Good

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is NZ$50
29 Jul - 30 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, free WiFi, bed sheets

Premium Room, 1 King Bed

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room, Mixed Dorm

1 bedroom, free WiFi, bed sheets

Honeymoon Room, Mixed Dorm

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
  • 20.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Romantic Room, Mixed Dorm

1 bedroom, free WiFi, bed sheets

Romantic Room, Mixed Dorm

7.0 out of 10
Good
(2 reviews)

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

1 bedroom, free WiFi, bed sheets

Family Triple Room

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed

View all photos for Single Room

Shower, towels

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
  • 4 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

LCD TV
Renovated in 2017
Separate bedroom
Sofa bed
Private bathroom
Satellite channels
Daily housekeeping
  • 18 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Double Bed

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About the area

Map
Hermano Miguel y Mariscal Lamar, Cuenca

What's nearby

  • Plaza Rotary Market - 1 min walk - 0.0 km
  • Calderon Park - 5 min walk - 0.5 km
  • New Cathedral of Cuenca - 7 min walk - 0.6 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 1.5 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 4 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 79.9 miles/128.6 km
  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Terminal Terrestre Station - 15 min walk
  • Unidad Nacional Tram Station - 26 min walk

Restaurants

  • ‪Negroni - ‬7 min walk
  • ‪El Confesionario - ‬7 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪cositas - ‬5 min walk
  • ‪Raymipampa - ‬7 min walk

About this property

Hotel Boutique Castilla de Leon

Enjoy your visit to Cuenca with a stay at Hotel Boutique Castilla de Leon. The property is only a short walk to public transportation: Gaspar Sangurima Tram Station is 3 minutes and Terminal Terrestre Station is 15 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The property charges 9 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for on-site parking
    • On-site garage
    • Off-site parking within 98 ft (USD 7 per night), from 8:00 PM to 8:00 AM
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 8:00 AM–10:00 AM
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1897
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Banquet hall

Room amenities

Be entertained

  • LCD television
  • Premium digital channels
  • Streaming services

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children
  • Credit card charges are subject to an extra charge of 9 per cent

Parking

  • Parking is available nearby and costs USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
  • Parking height restrictions apply

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover, JCB International, Carte Blanche
Cashless transactions are available.

Also known as

Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca

Frequently asked questions

Does Hotel Boutique Castilla de Leon offer free cancellation for a full refund?

Yes, Hotel Boutique Castilla de Leon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Boutique Castilla de Leon?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Boutique Castilla de Leon?

No, unfortunately. However, there's street parking available.

What are the check-in and check-out times at Hotel Boutique Castilla de Leon?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

What is there to do at Hotel Boutique Castilla de Leon and nearby?

Hotel Boutique Castilla de Leon has a garden.

What's the area around Hotel Boutique Castilla de Leon like?

Hotel Boutique Castilla de Leon is in Downtown Cuenca, a short 3-minute walk from Gaspar Sangurima Tram Station and 5 minutes' walk from Calderon Park.

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Hotel Boutique Castilla de Leon Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Breakfast
Location
Service staff
Shower

Reviews

10/10 Exceptional

A very good hotel
David, 1-night trip

6/10 Good

Overnight stay in Cuenca

We stayed in a family room for 1 night. The hotel is in a very good location. To the north the area is a bit more dodgy but to the south it’s close to the Central Park and the area is better.
Maria, 1-night trip

10/10 Exceptional

Great!!

Great and cheap
Mikjail, 2-night trip

8/10 Very good

The hotel was under construction but the staff were amazing.
Dioselina, 1-night trip

10/10 Exceptional

It is unique, so nice plce if you want to stay in Cuenca, near to every thing
Jorge, 3-night trip

6/10 Good

A run down old hotel. Missing things like towels, tv remote, bed side lights. Shower get bathroom floor wet. automatic lights flooded my room with light. No windows to outside. The olace appears to be run by very young, inexperienced people without a lot of hospitality training. I will not be returning.
Maxwell, 2-night trip

6/10 Good

convenient location, close to tram which provides easy airport access. Affordable rate

10/10 Exceptional

Nice place, very comfy

The check-in was at 14:00, but they let us to leave our luggage before. The room was nice and comfy and the breakfast delicious. We were late for going to the terminal and we couldn't find a taxi and they helped us with their car.
Claudia, 1-night trip

2/10 Poor

the beds are not what the app shows the place
Daniel, 2-night trip

6/10 Good

The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Constance Marion, 2-night trip

4/10 Fair

The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it but also Expedia is to blame for not vetting the location
Monty, 14-night trip

2/10 Poor

Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Lisa, 3-night trip

6/10 Good

Decent hotel, meh breakfast, slow(!) WiFi, noise

Good sized room. Friendly reception. Good shower and hot water. Clean and reasonably comfortable. The WiFi is pre-jurassic speed with tendencies to fall out for shorter periods. The TV had 20 channels on them, all local TV, bad quality signal. The breakfast was different every day. Half service, you had to grab coffee, cutlery and fruits/juice from the bar - which was fine enough. The plate you received every day was a hot meal. Two of the days we did not eat the breakfast. Hot potatoes and chicken on bones at breakfast was not our cup of tea. Coffee was decent, and available during the day aswell. There does not seem to be any regulations regarding noise in the hotel. A couple had their children with them in the room, let them out to run and scream hysterically in the hallways after 12pm. No personal said anything to the parents, who did not understand that their children should not scream and run around the hotel at night. The location of the hotel is good, and the price is somewhat fair - but the things above have to be considered when choosing this hotel.
Kasper Holst, 3-night trip

10/10 Exceptional

Eliana, 1-night trip

10/10 Exceptional

Todo estuvo excelente
Eliana, 3-night trip

10/10 Exceptional

Sasha was fantastic!
Kevin A, 6-night trip

10/10 Exceptional

Byron, 8-night trip

4/10 Fair

Mala experiencia

No es fácil comunicarse con el hotel. La limpieza deja mucho que desear, la atención del personal no es la mejor. Me habían dicho que la estadía incluía el parqueadero pero no fue así y además fue una noche muy bulliciosa. Tenía reservación para dos noches, pero preferí perder el dinero e irme a otro hotel.
2-night trip

2/10 Poor

Andrea, 2-night trip

6/10 Good

Muy bien todo, pero el personal muy indiferente

Samanta, 1-night trip

6/10 Good

Observaciones Servicio

Al inicio no encontraban mi reserva, no pidieron cédula para el ingreso
Michelle, 1-night trip

10/10 Exceptional

El desayuno puede ser mejor.
Katherine, 1-night trip

6/10 Good

Kevin, 2-night trip

2/10 Poor

wendy, 2-night trip

8/10 Very good

Marc S Narosny, 2-night trip