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Hotel Austin Paradise - Mount Austin

3.0 star property
Hotel within easy reach of AEON Tebrau City

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Photo gallery for Hotel Austin Paradise - Mount Austin

Desk, soundproofing, iron/ironing board, free WiFi
Front of property
Executive Double Room Single Use | Television
Executive Double Room Single Use
Reception
At Hotel Austin Paradise - Mount Austin, discover a haven of comfort and convenience near AEON Tebrau City. Stay connected with in-room WiFi, work efficiently at the business center, and enjoy multilingual staff support.

Reviews

6.6 out of 10
Good

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Business centre
  • Air conditioning
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Free self-parking

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Executive Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Desk, soundproofing, iron/ironing board, free WiFi

Executive Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • 1 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • 1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room Single Use

Executive Double Room Single Use

Executive Double Room Single Use

Highlights

Soundproofed
Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Superior

Desk, soundproofing, iron/ironing board, free WiFi

Executive Superior

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Executive Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Desk, soundproofing, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Superior Single Room

Desk, soundproofing, iron/ironing board, free WiFi

Superior Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite

Desk, soundproofing, iron/ironing board, free WiFi

Family Suite

  • Sleeps 4
  • 2 Double Beds

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About the area

Map
No 85 & 87, Taman Mutiara Emas 10/19, Taman Mount Austin, Johor Bahru, 81100

What's nearby

  • Austin Heights Water & Adventure Park - 17 min walk - 1.5 km
  • Hospital Sultan Ismail - 18 min walk - 1.6 km
  • AEON Tebrau City - 3 min drive - 2.8 km
  • Toppen Shopping Centre - 4 min drive - 3.4 km
  • KSL City Mall - 10 min drive - 11.4 km

Getting around

  • Senai International Airport (JHB) - 33 min drive
  • Singapore (XSP-Seletar) - 42 min drive
  • Changi Airport (SIN) - 55 min drive
  • Kempas Baru Station - 12 min drive
  • JB Sentral - 19 min drive

Restaurants

  • ‪Broloklok - ‬8 min walk
  • ‪佳香点心茶楼 - ‬9 min walk
  • ‪Sushi Mentai - ‬3 min walk
  • ‪燚鼎香.麻辣香锅 - ‬9 min walk
  • ‪好一家海鲜火锅餐厅 - ‬7 min walk

About this property

Hotel Austin Paradise - Mount Austin

When you stay at Hotel Austin Paradise - Mount Austin, you'll be within a 15-minute drive of KSL City Mall and Johor Bahru City Square. Guests will have free perks such as WiFi and self-parking. Also, AEON Tebrau City and Komtar JBCC are within a short drive.

Languages

English, Malay

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 8:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Working away

  • Business centre

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • Banquet hall

Accessibility

  • Lift
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50.00 per stay

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Austin Paradise Hotel Johor Bahru
Austin Paradise Hotel
Austin Paradise Johor Bahru
Austin Paradise Mount Austin
Hotel Austin Paradise - Mount Austin Hotel
Hotel Austin Paradise - Mount Austin Johor Bahru
Hotel Austin Paradise - Mount Austin Hotel Johor Bahru

Frequently asked questions

Does Hotel Austin Paradise - Mount Austin offer free cancellation for a full refund?

Yes, Hotel Austin Paradise - Mount Austin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Austin Paradise - Mount Austin?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Austin Paradise - Mount Austin?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Austin Paradise - Mount Austin?

Check-in start time: 2 PM; check-in end time: 8:00 PM. Check-out time is noon.

What's the area around Hotel Austin Paradise - Mount Austin like?

Hotel Austin Paradise - Mount Austin is a short 17-minute walk from Austin Heights Water & Adventure Park and 18 minutes' walk from Hospital Sultan Ismail.

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Hotel Austin Paradise - Mount Austin Reviews

Reviews

6.6

Good

6.8/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

Siew, 1-night trip

8/10 Very good

Hafiz, 1-night trip

10/10 Exceptional

2-night trip

8/10 Very good

1-night trip

8/10 Very good

Hew, 1-night trip

4/10 Fair

Unable to shower due to doing repairing at night time and didn’t provide any notification for us . I feel very disappointed when I first time stay at this hotel .
1-night trip

4/10 Fair

A simple hotel. Don't expect much
Bedsheets were dirty and torn.
Chan, 1-night trip

6/10 Good

The suite that was not
The bed was made and the room is clean. Bedsheet has stained and the water pressure was low. The two soap dispenser was not labelled so could not tell which is body foam and shampoo. The suite was not a suite.
Sharon, 1-night trip

6/10 Good

1-night trip

6/10 Good

The staff attitude is very bad...hope will.have some improve for next visit....tq
1-night trip

8/10 Very good

Clean.
Belinda, 1-night trip

8/10 Very good

Basic necessities provided, clean bedding and wi-fi connection is strong. Room sound-proofing weren't the best and 1 light was spoil but it was an decent, simple hotel for a night.
1-night trip

6/10 Good

Susan, 2-night trip

8/10 Very good

Friendly staff, good security because at night have security outside the hotel.
Wong, 1-night trip

10/10 Exceptional

A nice small hotel
Have stayed here many times.They also have a very nice suite with private jacuzzi for about $100 which my son enjoyed😀 .And its very nearby jusco tebrau.Alot of food n shops n pubs walking distance😊
Norharyani, 2-night trip

8/10 Very good

Keep it easy and convienience
Normal room , just book hotel for my convienience to contact my friend nearby
Jackson, 1-night trip

8/10 Very good

Relax and convienience meet friends
just for rest only
Jackson, 1-night trip

2/10 Poor

Not conciderate at all
I check out late by one minute and they charged me. I’ve supposed to check out by 1pm but I was a little late by 1.01pm and they overcharged me. Come on guys, be a little considerate, I was in a rush that time, and it’s only one minute.
Nor Shakila, 1-night trip

8/10 Very good

6/10 Good

Good Location
Convenient location at many nice eateries
1-night trip

6/10 Good

Not bad, will stay here again!
The shower water strength was strong. There are 24-hour eateries around the hotel vicinity. The quoted room price is considered okay for the condition of the room.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Air con is no good.
Gong Chyi, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Recommended Hotel
Everything is ok. Just that the staff need to smile more
Dinesh, 1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Hotel does not allow to checking after 12midnight.
I was super angry with the staff who does not allow me to check in even I told them I fully paid the room..
This review was submitted before 2018 and has not been verified.

10/10 Exceptional