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Sheraton Makkah Jabal Al Kaaba Hotel

5.0 star property
Luxury hotel with 2 restaurants, near Great Mosque of Makkah

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Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

Front of property
1 bedroom, pillow-top beds, minibar, in-room safe
Executive Suite, 1 Bedroom | Living room
Reception
2 restaurants, breakfast, lunch served; local and international cuisine
Located in the heart of Makkah, Sheraton Makkah Jabal Al Kaaba Hotel offers a luxurious retreat with two restaurants serving local and international cuisine. Unwind in the garden or take care of work at the business center, then connect to WiFi and explore nearby Abraj Al-Bait Towers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Non-smoking
  • Connecting rooms available
  • Free WiFi
  • Internet access
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is NZ$187
includes taxes & fees
28 Jun - 29 Jun

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Traditional Room, 2 Single Beds

1 bedroom, pillow-top beds, minibar, in-room safe

Traditional Room, 2 Single Beds

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking, Executive Level

1 bedroom, pillow-top beds, minibar, in-room safe

Superior Room, 1 Double Bed, Non Smoking, Executive Level

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 3 Single Beds

Traditional Room, 3 Single Beds

Traditional Room, 3 Single Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 59 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 115 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Single Beds, Tower

1 bedroom, pillow-top beds, minibar, in-room safe

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 81 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
  • 68 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, 1 Double Bed, Tower

2 restaurants, breakfast, lunch served; local and international cuisine

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 175 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

1 bedroom, pillow-top beds, minibar, in-room safe

Superior Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, Tower

1 bedroom, pillow-top beds, minibar, in-room safe

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 80 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

1 bedroom, pillow-top beds, minibar, in-room safe

Superior Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Room, 2 Single Beds

1 bedroom, pillow-top beds, minibar, in-room safe

Traditional Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
Designer toiletries
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231

What's nearby

  • Great Mosque of Makkah - 5 min walk - 0.5 km
  • Kaaba - 10 min walk - 0.9 km
  • King Fahad Gate - 10 min walk - 0.9 km
  • Well of Zamzam - 11 min walk - 0.8 km
  • Abraj Al-Bait Towers - 11 min walk - 1.0 km

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 67 min drive
  • Makkah Station - 14 min drive

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪الشبيكة كوفي - ‬4 min walk
  • ‪الملتقى لاونج - ‬15 min walk
  • ‪Student Biryani - ‬10 min walk
  • ‪سوفليه شهار - ‬10 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

Sheraton Makkah Jabal Al Kaaba Hotel puts you in a great location, within a 15-minute walk of Great Mosque of Makkah and Kaaba. Guests looking for a bite to eat can visit Chocolate Lounge, one of 2 restaurants, which serves local and international cuisine. This luxurious hotel is also within a 15-minute walk of Abraj Al-Bait Towers. Fellow travellers say great things about the helpful staff.

Languages

Arabic, English, Hindi, Indonesian, Urdu

More about this property

VISIBILITY

At a glance

Hotel size

    • 412 rooms
    • Arranged over 24 floors

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 5 PM
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Couples wishing to share a room must provide proof of marriage

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • WiFi in rooms*

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting room
  • Conference space (161 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in bath
  • Grab bar in shower
  • Transfer shower
  • Lever door handles
ROOM

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Chocolate Lounge – This café specialises in local and international cuisine.
Asia Restaurant – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Al Firdous Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in guest rooms for SAR 75 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately SAR 95 for adults and SAR 47.5 for children

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002512

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah
HELP_OUTLINE

Frequently asked questions

Does Sheraton Makkah Jabal Al Kaaba Hotel offer free cancellation for a full refund?

Yes, Sheraton Makkah Jabal Al Kaaba Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sheraton Makkah Jabal Al Kaaba Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sheraton Makkah Jabal Al Kaaba Hotel?

Sorry, there's no on-site parking at Sheraton Makkah Jabal Al Kaaba Hotel.

What are the check-in and check-out times at Sheraton Makkah Jabal Al Kaaba Hotel?

Check-in start time: 4 PM; check-in end time: 5 PM. Check-out time is noon.

What is there to do at Sheraton Makkah Jabal Al Kaaba Hotel and nearby?

Sheraton Makkah Jabal Al Kaaba Hotel has a garden.

Are there restaurants at or near Sheraton Makkah Jabal Al Kaaba Hotel?

Yes, there are 2 on-site restaurants, featuring local and international cuisine.

What's the area around Sheraton Makkah Jabal Al Kaaba Hotel like?

Sheraton Makkah Jabal Al Kaaba Hotel is in Makkah City Center, a short 6-minute walk from Great Mosque of Makkah and 12 minutes' walk from Kaaba.

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Sheraton Makkah Jabal Al Kaaba Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Walking
Bridges
Lobby
Bed
Food
Apartment

What guests liked

  • Breakfast was a highlight with excellent options and a great selection. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very nice staff ,convenient to reach haram
Lubna, 1-night trip

8/10 Very good

the hotel itself is very good and the staff are so so cooperative The only drawback was the distance you have to walk to haram with the high ramp
Ali, 2-night trip

8/10 Very good

Good hotel but too far for my liking. Also has a steep climb to the hotel making it hard to walk to it everytime
Syed, 3-night trip

10/10 Exceptional

Excellent

Close to the HARAM , GREAT STAFF.
Mohamed, 1-night trip

10/10 Exceptional

Perfect stay.
Salma, 3-night trip

8/10 Very good

Nice
shaheed, 2-night trip

10/10 Exceptional

close to Haram
Mahfoud, 1-night trip

10/10 Exceptional

Close proximity to the masjid
Yasir Mohammad, 3-night trip

8/10 Very good

Very nice hotel would definitely stay again.
Ali, 5-night trip

10/10 Exceptional

Outstanding Supporting service
MONA, 1-night trip

10/10 Exceptional

Excellent staff and great location
lukman, 3-night trip

8/10 Very good

Very good
Moh'd, 6-night trip

8/10 Very good

Excelent room cleaning. Many thanks to Ali Hussain for keeping room clean.
Hocine, 5-night trip

4/10 Fair

Taxi and cars can’t access the hotel espacially peak hours. Service takes long time. Hotel is a little old, doesn’t feel like a 5 star hotel.
Manal, 1-night trip

8/10 Very good

The room was very clean. Staff was very friendly and it’s very near to Haram. But the only reason is that there is a slop due to my health condition it was hard for me to walk on that slope. I really appreciate friendly and clean environment of Sheraton hotel
Riasat, 4-night trip

10/10 Exceptional

Staffs were great and Helpful.
abbas, 1-night trip

10/10 Exceptional

Very pleasant stay and great location for visiting the Haram. Happy to stay at the hotel when we next visit.
Zahid, 3-night trip

10/10 Exceptional

Good service
Mohammed, 1-night trip

10/10 Exceptional

Staff were welcoming, helpful, and friendly Clean Room, Comfortable and well-equipped 5 -7 mins to walk for Haram highly recommend this place.
ibrahim, 4-night trip

10/10 Exceptional

It’s amazing. Great service great location. Overall all staff are great. Specially 7th floor service big Mizan did great service.
Masud, 3-night trip

10/10 Exceptional

Very good place
Ahmed, 4-night trip

10/10 Exceptional

Walkable to the mosque and close to the dining options near the Haram.. kind staff
sawsan, 4-night trip

10/10 Exceptional

Excellent Stay

Overall good experience. Just a bit foul smells in the washroom. Due to mosque construction around, its challenging to book Uber.
4-night trip

10/10 Exceptional

Great service, stay, and location

Excellent hotel and staff. Very nice and convenient location to grand mosque. Staff are very friendly and always looking out for you. Rooms are very comfortable.
10-night trip

10/10 Exceptional

Friendly staff, convenient location, cleanliness.