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Hotel Na'Lum

2.5 star property
Fuel up at the coffee shop then explore local handicrafts nearby. Unwind on a sun-kissed afternoon retreat.

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Photo gallery for Hotel Na'Lum

Exterior
Iron/ironing board, free WiFi, bed sheets
Reception
Flat-screen TV
Terrace/patio
Located in the heart of town, Hotel Na'Lum welcomes you with a charming coffee shop and laundry facilities. Relax on the sun-drenched terrace or stay connected with free in-room WiFi; guests praise the hotel's attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Laundry facilities
  • Non-smoking
  • Free parking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Room service
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Self-serve laundry
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Deck/patio
Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
Desk
  • Mountain view
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Triple Room

Iron/ironing board, free WiFi, bed sheets

Superior Triple Room

Highlights

Deck/patio
Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
In-room safe
Daily housekeeping
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Family Room (3 Double Beds)

Family Room (3 Double Beds)

Family Room (3 Double Beds)

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

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Property grounds

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  • Internet access
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, (413)
The price is NZ$57
includes taxes & fees
20 Feb - 21 Feb
Hotel Hacienda Don Juan

About the area

Map
Carretera Panamericana Km 181, Colonia Salsipuedes 10 A, San Cristóbal de las Casas, CHIS, 29296

What's nearby

  • Santo Domingo Handicraft Market - 3 min drive
  • Plaza 31 de Marzo - 4 min drive
  • San Cristóbal de las Casas Cathedral - 4 min drive
  • Mesoamerican Museum of Jade - 4 min drive
  • Na Bolom Cultural Museum - 6 min drive

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 71 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪La Cabaña de Don Juan Bosco - ‬3 min drive
  • ‪Don Rafita "Tacos y Gorditas - ‬17 min walk
  • ‪Quesadillas Tio Chano - ‬12 min walk
  • ‪La Luciérnaga Restaurante - ‬2 min drive
  • ‪Carnitas y Barbacoa Jaimito - ‬17 min walk

About this property

Hotel Na'Lum

Hotel Na'Lum puts you a short five-minute drive from San Cristóbal de las Casas Cathedral. Free perks include WiFi and self-parking.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site carport
DONE

Transfers

    • Airport shuttle from 7:00 AM to 7:00 PM*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 90 for adults and MXN 60 for children
  • Airport shuttle service is offered for an extra charge of MXN 1200 per vehicle (one-way. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Na'Lum San Cristobal de las Casas
Na'Lum San Cristobal de las Casas
Na'Lum Cristobal las Casas
Hotel Na'Lum Hotel
Hotel Na'Lum San Cristóbal de las Casas
Hotel Na'Lum Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Na'Lum offer free cancellation for a full refund?

Yes, Hotel Na'Lum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Na'Lum?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Na'Lum?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Na'Lum?

Yes, an airport shuttle is available from 7:00 AM to 7:00 PM on request. The charge is MXN 1200 per vehicle one-way.

What are the check-in and check-out times at Hotel Na'Lum?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Na'Lum and nearby?

Recommended spots to visit include Santo Domingo Handicraft Market (1.8 mi) and Arches of Carmen (1.9 mi), along with San Cristóbal de las Casas Cathedral (2.1 mi) and Plaza 31 de Marzo (2.1 mi).

Hotel Na'Lum Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel was so unique, so quiet, it was a nice stay overall.
Anna, 2-night trip

10/10 Exceptional

Very clean, beautifully decorated interior.
Jackie, 1-night trip

10/10 Exceptional

The hotel staff is very attentive, they care about making sure you are well and comfortable, the hotel is very clean, comfortable.
JASMANY, 1-night trip

6/10 Good

Faltaban 2 horas para nuestra salida y la mujer de recepción nos estaba apresurando y presionando con que nuestra salida debía ser 12 en punto o nos cobrarían extras, eso lo hizo 2 veces más cuando aún faltaba más de 30 mns para salir. La verdad fue de mal gusto y fastidioso. Aparte ese día solo había en el menú opciones con huevo.
Damaris, 1-night trip

10/10 Exceptional

Hotel muy bonito en excelentes condiciones. Tiene un concepto rústico pero moderno. Está a las afueras de la ciudad, lo cual yo pienso que está bien porque no hay problemas por estacionamiento y espacio como lo es en el centro de san Cristóbal. Recepción 24 horas pero recomiendo que mantengan comunicación con el hotel para coordinar llegadas y salidas. La comunicación con el hotel es excelente, y respondieron todas nuestras dudas. El hotel cuenta con plancha para la ropa, lo cual es muy conveniente. Las reglas del hotel si son estrictas, por lo cual recomiendo que sigan las indicaciones proporcionadas. Nos la pasamos muy cómodo. Gracias!
JENIFER, 6-night trip

2/10 Poor

Otilio, 2-night trip

6/10 Good

Maricela, 1-night trip

10/10 Exceptional

La tranquilidad
claudia, 3-night trip

8/10 Very good

8/10 Very good

Agua fría para bañarte, tuvimos que solicitar dos días a recepción que prendieran el boiler y esperar a que se calentará el agua.
Raul, 3-night trip

10/10 Exceptional

Sn
CESAR, 2-night trip

10/10 Exceptional

Todo estuvo excelente, habitación, servicio y estancia.
Erika, 1-night trip

10/10 Exceptional

Muy bonita la experiencia pero hubo un pequeño incidente que me pareció excesivo ya que se mancharon las sábanas con maquillaje y me las cobraron como nuevas y considero que se debió de pagar la lavandería a excepción de eso todo estuvo bien
Genoveva, 3-night trip

10/10 Exceptional

Muy bien lo que necesitaba
Lorena, 1-night trip

2/10 Poor

Muy buen servicio y precio accesible, solo son muy desconfiados y eso no te permite estar agusto , en 2 ocasiones me comentaron que faltaban toallas cuando no era asi
Yessica Selene, 4-night trip

8/10 Very good

Exelente
Yesica, 1-night trip

10/10 Exceptional

Excelente lugar a las afueras de San Cristobal, es ideal si vas a viajar a las afueras de San Cristobal para evitar el tráfico del centro. Las instalaciones son bastante limpias y cómodas, el desayuno que puedes comprar ahí támbien es muy bueno. Altamente recomendable
Jose Fernando, 2-night trip

8/10 Very good

Agradable
Muy agradable la estancia, solo falta un poco más de comunicación del personal que brinda el servicio hacia el cliente, mencionar los servicios que ofrece el hotel, ejemplo: desayunos, comidas, servicio de taxis, transporte, etc, me gustaría el hotel contará con un cartel de los puntos turísticos qué uno puede visitar en los alrededores, ya existe el Internet, pero considero que seria bueno, por lo demás la estancia es muy grata, volvería a hospedarme SI
David, 2-night trip

10/10 Exceptional

El hotel es bonito y limpio El diseño es acorde al lugar El exterior no tan favorable pero no es de mucha importancia para mí En conclusión bien lugar bonito y limpio
JOSE ALEJANDRO, 1-night trip

10/10 Exceptional

Gabriel, 2-night trip

10/10 Exceptional

Perlita, 2-night trip

10/10 Exceptional

Propiedad nueva e instalaciones en buen estado. Excelente atención al cliente. Habitaciones con espacio algo reducido.

10/10 Exceptional

Luis L, 3-night trip

10/10 Exceptional

Me gustó la limpieza, atenció. Y tranquilidad.. Disfruté mucho estar en la habitación.

10/10 Exceptional

Yannick, 1-night trip