2/10 Poor
7 November 2024
There were hair on the bed,windows had mould.The room was closed 4 days ago and was never checked before handing us the keys.
i made videos took pictures looking for a refund but nothing happened.still waiting fir a response. i bookes through hotel.com and because they paid using their own card i couldn't claim a refund as well so total disappointment !!This is not my fault that they used their card to pay and waa denied a refund.
And if travelodge were atba mistake then again hotel.com shouldn't be having them as partners ,its gonna ruin their image as well.
shehzad
shehzad, 1-night family trip
Verified Hotels.com guest review