Avenida Niños Héroes Sm 2, Mz 5 lote 37, Puerto Morelos, QROO, 77580
What's nearby
Ojo de Agua Beach - 4 min walk - 0.4 km
Puerto Morelos Town Square - 6 min walk - 0.5 km
Puerto Morelos Artists’ Cooperative - 6 min walk - 0.6 km
Puerto Morelos Beach - 5 min drive - 2.8 km
Crococun Zoo - 7 min drive - 5.9 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 23.8 miles/38.3 km
Airport shuttle (surcharge)
Restaurants
Yum yum Wok - 3 min walk
Don Ernesto's - 4 min walk
Merkadito del Mar - 5 min walk
La Sirena Restaurant, Lounge and Sports Bar - 6 min walk
Panna e Cioccolato - 5 min walk
About this property
Kaam Accommodations
Kaam Accommodations features a rooftop terrace and puts you within a 10-minute drive of Puerto Morelos Beach. After a dip in one of 3 outdoor pools, guests can grab a bite to eat at El Pirata, which serves local and international cuisine and is open for breakfast, lunch and dinner. A terrace and a garden are offered, and in-room conveniences include fridges and microwaves.
Languages
English, Spanish
At a glance
Property size
20 apartments
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay for free (dogs and cats only, 1 total, up to 9 kg per pet)
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free off-site parking nearby
Street parking available
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
3 outdoor pools
Internet
Free WiFi
Parking and transport
Free off-site parking
Street parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Restaurants on site
El Pirata
Kitchen
Fridge (full size)
Stovetop
Microwave
Cookware/dishes/utensils
Griddle
Toaster
Coffee/tea maker
Blender
Dining
1 restaurant
Room service available
Bedrooms
Premium bedding
Down duvet
Bed sheets provided
Bathrooms
Shower
Towels provided
Free toiletries
Shampoo
Living spaces
Dining room
Sitting area
Entertainment
40-inch smart TV with cable service
Netflix
Streaming services
Outdoor areas
Balcony
Rooftop terrace
Terrace
Garden
Picnic area
Laundry
Dry cleaning/laundry service
Comfort
Air conditioning
Ceiling fan
Pets
Pet friendly
Pets stay free
1 total (up to 9 kg per pet)
Welcoming cats and dogs only
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
20 rooms
Individually decorated
Connecting/adjoining rooms avaliable
Special features
Dining
El Pirata – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 1600 per vehicle (return. Maximum occupancy 6)
Kitchen/kitchenette use is available for an extra charge
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Host has indicated that there is a carbon monoxide detector on the property.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
This property is professionally cleaned.
Also known as
Kaam Accommodations Aparthotel Puerto Morelos
Kaam Accommodations Aparthotel
Kaam Accommodations Puerto Morelos
Kaam Accommodations
Kaam Accommodations Aparthotel
Kaam Accommodations Puerto Morelos
Kaam Accommodations Aparthotel Puerto Morelos
Frequently asked questions
Does Kaam Accommodations offer free cancellation for a full refund?
Yes, Kaam Accommodations does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kaam Accommodations?
Yes, there are 3 outdoor pools.
Are pets allowed at Kaam Accommodations?
Yes, cats and dogs stay for free, with a limit of 1 total and maximum weight of 9 kg per pet.
Is parking offered on site at Kaam Accommodations?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Kaam Accommodations?
Yes, an airport shuttle is available. The charge is MXN 1600 per vehicle return.
What are the check-in and check-out times at Kaam Accommodations?
Check-in start time: 3 PM; check-in end time: 5:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Kaam Accommodations and nearby?
Kaam Accommodations has 3 outdoor pools and a picnic area, as well as a garden.
Are there restaurants at or near Kaam Accommodations?
Yes, El Pirata offers local and international cuisine.
Does Kaam Accommodations have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a blender, a coffee maker and a toaster.
Does Kaam Accommodations have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Kaam Accommodations like?
Kaam Accommodations is a short 4-minute walk from Arrecife de Puerto Morelos National Park and 4 minutes' walk from Ojo de Agua Beach.
Kaam Accommodations Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.6/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Fair
6 June 2024
No one was at the property and we were sent to a different location. I was traveling with my elderly father and the walk between properties in the heat with our luggage was very hard for him.
Nicole
Nicole, 1-night family trip
Verified Expedia guest review
8/10 Very good
5 March 2024
Suzanne
Suzanne, 14-night trip with friends
Verified Hotels.com guest review
2/10 Poor
19 February 2024
Highly recommend NOT STAYING HERE. Puerto Morelos is great and the location is close to everything but the actual property is 1. Not as advertised/not even the building in the pictures and 2. Rundown and gross.
In case you are still considering…
3. There was a single hand towel in our room and when I requested some sort of actual towels for showering was told not until tomorrow. After 3.5 hours and a lot of back and forth we finally ended up with towels dumped on the floor outside our room.
4. The first floor bedroom my in-laws were in did not have locking windows. No deadbolts on either of our doors, just a little push button lock. No key to the safe in our room. One of the windows facing three late night bars didn’t have any sort of covering.
5. Corners of bathroom not swept, gum stuck to floor, curtains so dirty I did not even want to touch them. The giant jug of clean” drinking water smelled funky.
6. No toiletries provided and certainly no robes like in the photos (lol). Only one pool with no outdoor lighting so unusable after 7 pm. If there was any sort of roof deck or restaurant, we did not find them.
Also, the property is in a pretty loud area but we were there on a Saturday and were expecting downtown noise. This didn’t bother us but might bother someone.
Maureen
Maureen, 1-night family trip
Verified Expedia guest review
6/10 Good
15 February 2024
Our first room had no running water. There was any empty room next door which we were moved into the next day somewhat begrudgingly. Once we were settled and had a bathroom to use things went OK. Location was convenient for our needs though two restaurants across the street often had loud music late into the night.
David
David, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 January 2024
Very helpful staff
alfred
alfred, 6-night trip
Verified Hotels.com guest review
2/10 Poor
1 January 2024
David
David, 14-night trip
Verified Expedia guest review
2/10 Poor
29 December 2023
Dexter
Dexter, 6-night trip
Verified Expedia guest review
6/10 Good
28 December 2023
The place was clean and lots of hot water. Easy access to restaurants and the beach.
Now for the downside. Checkin was difficult. First off the place doesn't have a sign. When we arrived, there was no one around. We were having difficulty with our Mexican SIM card and had to go next door to King Scuba to ask if they knew where the management was. They were very kind and tried to call a number we had as well as a number they had. No one answered either number. Not knowing what to do next we waited around and the manager and maid arrived and seemed baffled as to where to put us. They put us in a nice apartment and we asked about WIFI password. After awhile the manager gave us a password that didn't work. But eventually she got the right password. Everything seemed to be fine. After a trip to the store, we found the refrigerator wouldn't get cold but the freezer was refrigerator cold and we used that as a small refrigerator. We could never reach anyone by phone to inform them.
We met another couple on our last day that also could not reach the management to check in. I think this is a common problem.
So no I wouldn't recommend staying here.
Leslie
Leslie, 5-night romance trip
Verified Expedia guest review
8/10 Very good
1 June 2023
The property was quiet and clean and a 2 minute walk to the beach. The pool was small but private. Everything was very close and walkable but still far enough away that it was peaceful. Daniela was very responsive. In fact, she noticed the cab circling the neighborhood looking for the property and stopped us, hopped in the cab and took us to the building. This was very lucky for us as the address given on Expedia is to their business office, not the properties and there are literally no signs. Other than not having the correct address, everything was great.
Anne
Anne, 5-night trip
Verified Expedia guest review
8/10 Very good
22 May 2023
maria teresa
maria teresa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 February 2023
The showers were awesome, great water pressure and regulation.
Karen
Karen, 21-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 December 2022
Nice, clean, close to beach, close to stores and restaurants.
Very nice people in the area.
Thanks!!
Osvaldo
Verified Travelocity guest review
8/10 Very good
27 April 2022
Kaam was a great place to stay. Location was perfect. Watch the sun rise from the roof. Our room had a front and rear balcony to choose the perfect spot for coffee. Great restaurants within a minute or two. Very quiet building
T
Troy
Troy, 9-night romance trip
Verified Expedia guest review
6/10 Good
18 March 2022
Basement feel
It was the bottom of the building. The ceilings were low 7 ft ceilings making it feel like a basement. There was very limited windows and they were small. Bed was comfortable spacious rooms beautiful new pool but it was still a basement. For the price we paid it wasn’t worth it. That is why I will rate this experience as just medium stars. I have experiences on multiple occasions, when the bookings come in from Hotels.Com it seems we get the budget rooms the properties have to offer. This has been my experience often.
Serena
Serena, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 February 2022
Excellent location for those wanting easy access to the beach and to the restaurant zone of town (2 blocks to each). Very clean. Nice pool area. Only challenge was getting the exact address for check in and to document on the tourist card! The check-in office is right next to Run Away Realty, and if there's no-one there, call the manager.
Michelle
Michelle, 14-night trip
Verified Expedia guest review
4/10 Fair
29 January 2022
Good - room was a studio that was moderately clean. Location was close to downtown and very walkable. Bad - difficult to find, arrived at 3:45 and when found, nobody was in office to help us. Other guest at “blue” building helped us and we went “mustard” building and found cleaners who checked into our room. This was closer to 4:30 and still nobody was in the office in “blue” building. Thankfully other guests helped and our driver waited us. Discovered on the 2nd day the curtain that faces the hallway is “transparent” and you can clearly see from the outside hallway into the bathroom, especially once the lights are turned on in the evening. The curtains are stained, under the bed is dirty, floors quickly wiped, etc. For the price we paid I would expect it to be cleaner and have check in staff available.
Philip
Philip, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
22 January 2022
Loved it
Wonderful experience…clean, friendly, helpful staff.. very close to the beach, and safe
Karen
Karen, 7-night trip
Verified Hotels.com guest review
8/10 Very good
14 December 2021
Excellent
Great little place. Perfect landing spot when you first arrive to get a lay of the land.
Jeff
Jeff, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 July 2021
We enjoyed our stay in this beautiful Kaam property. T
Vernon
Vernon, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 March 2021
nice stay @ Puerto Morelos
Communication and response from office was great.
Verified traveller
8-night trip
Verified Hotels.com guest review
8/10 Very good
18 March 2021
Beatrice
Beatrice, 11-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 February 2021
Charming place for a condo stay. WiFi was reliable but I was told that wasn’t the case in some rooms. Comfortable and has what you need for a stay. Very short walk to the beach. Only one ac so it might be warm for someone sleeping on the couch. The rooftop views were nice.
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
16 January 2021
Although we encountered a few problems, Aranza was always available to solve them, with her calmness and professionalism, she managed the building with excellent attitude towards the customer, being the only person in the office under the Xmas season she deserves to be recognized.
The only adversity is that the main office is on the next block. WiFi was not functional,!disappointing as we stayed for 18 days.
Over all satisfied Thank you