Tru By Hilton Lake Charles

Photo gallery for Tru By Hilton Lake Charles

Primary image
Room
Room, 1 King Bed | Room
Room, 2 Queen Beds, Accessible, Bathtub | Room
Room, 2 Queen Beds | Room

Overview of Tru By Hilton Lake Charles

Tru By Hilton Lake Charles

2.5-star property
Lake Charles hotel in shopping district

8.8/10 Fabulous

429 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
1220 W Prien Lake Rd, Lake Charles, LA, 70601
Main amenities
  • Daily housekeeping
  • Free casino shuttle
  • Fitness center
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Lauberge Casino Lake Charles - 3 min drive

Getting around

  • Lake Charles, LA (LCH-Lake Charles Regional) - 12 min drive
  • Lake Charles Station - 6 min drive
  • Free casino shuttle

Restaurants

  • O'Charley's - 12 min walk
  • Harlequin Steaks & Seafood - 18 min walk
  • Pizza Artista - 19 min walk
  • KD's Po-Boys Soup & Salad - 19 min walk
  • Pronia's Deli and Bakery - 3 min drive

About this property

Tru By Hilton Lake Charles

Hotel in a shopping district, revitalized in 2018
At Tru By Hilton Lake Charles, you can look forward to a terrace, a gym, and a business center. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A free casino shuttle, express check-in, and a front desk safe
  • Smoke-free premises, luggage storage, and free newspapers
  • Guest reviews say good things about the helpful staff and location
Room features
All guestrooms at Tru By Hilton Lake Charles boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Refrigerators, free infant beds, and heating

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - 7:00 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 75 lbs)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Offsite

  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Pets

  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Tru Hilton Lake Charles Hotel
Tru Hilton Lake Charles
Tru By Hilton Charles Charles
Tru By Hilton Lake Charles Hotel
Tru By Hilton Lake Charles Lake Charles
Tru By Hilton Lake Charles Hotel Lake Charles

Frequently asked questions

Does Tru By Hilton Lake Charles offer free cancellation for a full refund?
Yes, Tru By Hilton Lake Charles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Tru By Hilton Lake Charles?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Tru By Hilton Lake Charles on 9 October 2022 start from NZ$239, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Tru By Hilton Lake Charles?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Tru By Hilton Lake Charles?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay.
Is parking offered on site at Tru By Hilton Lake Charles?
Yes, there's free self parking.
What are the check-in and check-out times at Tru By Hilton Lake Charles?
You can check in from 3 PM - 7:00 AM. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at Tru By Hilton Lake Charles?
No, this hotel doesn't have a casino, but Lauberge Casino Lake Charles (3-min drive) and L'Auberge du Lac Casino (3-min drive) are both nearby.
What is there to do at Tru By Hilton Lake Charles and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Tru By Hilton Lake Charles?
Yes. Nearby restaurants include O'Charley's (12-min walk), Restaurant Calla (2.1 mi), and Claim Jumper (2.2 mi).
What's the area around Tru By Hilton Lake Charles like?
Tru By Hilton Lake Charles is located a short 13-minute walk from Prien Lake Mall. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.4/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Jocie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Front desk attendant, Karen, was amazing!
Hilary, 1-night trip
Verified Hotels.com guest review

6/10 Good

Website says pet friendly but girl at the counter acted shocked when I walked in with my small dog.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
David, 2-night trip
Verified Hotels.com guest review

6/10 Good

HOUSEKEEPERS USE DEADBOLT AND LET DOOR SLAM
Two issues with this place. The housekeepers pull the deadbolt on the door to keep it from closing while they are going in and out of the room. The problem with this is that they allow it to slam and the loud slamming against the deadbolt / door frame reverberates throughout the hallway. This should never be allowed as it wakes up the guests and is very discourteous to think that it is OK to let a door deadbolt slam against the door frame. Do you housekeepers have any respect for the guests that pay your check??? Some people work late and sleep late in the hotel!!! Also, the floor needs to be properly mopped. I used the bath mat to shuffle from the shower to the bed area so not to touch the floor with my bare feet after showering. When I picked up the bath mat, the side facing the floor was dingy and black from the dirty, grimy floor. I saw the housekeeper spraying some liquid out of a spray bottle on the floor when I was leaving, and this isn't sufficient day after day. The room needs to be mopped! Girl that checked me in was very friendly!
Brian, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Swimming pool on the property will be nice in the summer time.
thu, 2-night family trip
Verified Orbitz guest review

8/10 Very good

Small room for two or more people and/or a pet, but functional. I did not like the squeezable soap/shampoo dispensers, button dispensers would have been easier/cleanlier. No pool.. but nice view located along the Bayou. Staff were nice.
Harry, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

nice and clean good locate from casino
Gawana, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Not bad.
Check in was fast and easy.
Anna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful views. Excellent staff. Fantastic breakfast
Morgan, 1-night family trip
Verified Expedia guest review