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Hard Rock Hotel Guadalajara

4.0 star property
Pet-friendly hotel with full-service spa, connected to the convention centre, near Minerva Roundabout

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Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Interior
Free minibar, in-room safe, desk, soundproofing
Lobby
Building design
Experience the rhythm of Hard Rock Hotel Guadalajara, an upscale hotel near Minerva Roundabout. Unwind at the rooftop terrace or indulge in international cuisine at Sessions restaurant. The spa offers reflexology and aromatherapy treatments, while a poolside bar and garden provide relaxation options. With helpful staff and high-speed WiFi, this hotel is perfect for those seeking a vibrant retreat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Airport transfer
  • Parking available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
The current price is NZ$277
includes taxes & fees
11 Jul - 12 Jul

Room options

Available filters for rooms
Showing 14 of 14 rooms

Deluxe Room (Double Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Bathrobes
Hairdryer
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Gold)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Gold)

9.6 out of 10
Exceptional
(28 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Hydromassage showerhead
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Bathrobes
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Rainfall showerhead
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Gold)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Hydromassage showerhead
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

9.4 out of 10
Exceptional
(102 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Hairdryer
Rainfall showerhead
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Rock - Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Rainfall showerhead
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite (Amplified - Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

Similar properties

Terrace/patio

Hotel Riu Plaza Guadalajara

  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 3,843 reviews
The price is NZ$218
includes taxes & fees
3 Aug - 4 Aug
Hotel Riu Plaza Guadalajara
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About the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040

What's nearby

  • US Consulate General Guadalajara - 3 min drive - 2.7 km
  • Minerva Roundabout - 3 min drive - 3.1 km
  • Plaza del Sol - 4 min drive - 3.8 km
  • Expo Guadalajara - 4 min drive - 3.8 km
  • Basilica de Zapopan - 10 min drive - 8.4 km

Getting around

  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 35 min drive
  • Airport drop-off service

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Hard Rock Hotel Guadalajara features a rooftop terrace and puts you a short five-minute drive from US Consulate General Guadalajara and Plaza del Sol. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and international cuisine is served at Sessions, which is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 348 rooms
    • Arranged over 26 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • On-site self-parking (MXN 60 per day)
    • Covered on-site valet parking (MXN 60 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking

Transfers

    • Airport drop-off on request(available 24 hours a day)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Pool hoist on site
ROOM

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Sessions – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge of MXN 650 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 5:00 AM and 3:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 1500 per pet, per day

Parking

  • Self-parking costs MXN 60 per day
  • Covered valet parking costs MXN 60 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan
HELP_OUTLINE

Frequently asked questions

Does Hard Rock Hotel Guadalajara offer free cancellation for a full refund?

Yes, Hard Rock Hotel Guadalajara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hard Rock Hotel Guadalajara?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.

Are pets allowed at Hard Rock Hotel Guadalajara?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of MXN 1500 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls and litter trays are available.

Is parking offered on site at Hard Rock Hotel Guadalajara?

Yes. Self-parking costs MXN 60 per day. Valet parking costs MXN 60 per day.

Is an airport shuttle service offered by Hard Rock Hotel Guadalajara?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 650 per vehicle.

What are the check-in and check-out times at Hard Rock Hotel Guadalajara?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Hard Rock Hotel Guadalajara?

No, this hotel doesn't have a casino, but Majestic Casino (5-min drive) is nearby.

What is there to do at Hard Rock Hotel Guadalajara and nearby?

Hard Rock Hotel Guadalajara has 2 bars, a spa and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Hard Rock Hotel Guadalajara?

Yes, Sessions offers international cuisine.

What's the area around Hard Rock Hotel Guadalajara like?

Hard Rock Hotel Guadalajara is a short 12-minute walk from La Gran Plaza Fashion Mall and 8 minutes' walk from National Chamber of Commerce.

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Hard Rock Hotel Guadalajara Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Bar
Food
Elevator
Ambience
Live music
Bathroom

What guests liked

  • Restaurants and dining options at this property serve marvelous meals at reasonable costs and offer an amazing experience. (7 reviews)
  • The rooftop pool offers a great view and is a treat with wonderful service for drinks and food. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very friendly staff
Steve, 2-night trip

10/10 Exceptional

Perfect location staff very friendly
Alejandro, 3-night trip

10/10 Exceptional

Excelente
JUAN JOSÉ, 1-night trip

10/10 Exceptional

Excellent hotel
Rene, 1-night trip

10/10 Exceptional

nice hotel!
Andres, 1-night trip

10/10 Exceptional

Property was amazing , quiet, most comfortable beds
jose, 1-night trip

10/10 Exceptional

Was amazing
Daniel, 1-night trip

10/10 Exceptional

Good and Funny place
eduardo, 2-night trip

10/10 Exceptional

Wonderful staff
Michael, 1-night trip

10/10 Exceptional

Hard rock was amazing. A lot of great entertainment in the hotel. Great food. Great drink.
Fredy, 3-night trip

10/10 Exceptional

The staff was duper friendly. Nice room.
Yvette Alejandra, 2-night trip

10/10 Exceptional

Great service from all staff
Bryan Keith, 3-night trip

6/10 Good

Nice hotel when services advertised are available

Many services weren’t available and staff wasn’t helpful.
2-night trip

10/10 Exceptional

Great experience definitely recommend
Jose, 3-night trip

10/10 Exceptional

Excelente
Roberto, 1-night trip

10/10 Exceptional

Excelente todo!
ELIAS, 1-night trip

10/10 Exceptional

Excelente
Andrés Daniel, 1-night trip

6/10 Good

Had to request a new room walls on the restroom were dirty small glass decorative above the bed were dirty you can see the finger prints.
Alejandro, 3-night trip

10/10 Exceptional

Awesome!!!!
Guadalupe, 1-night trip

8/10 Very good

Staff was limited with recommendations of surrounding areas
Louie, 3-night trip

10/10 Exceptional

Everything!
Jose Alejandro, 1-night trip

10/10 Exceptional

Great customer service. Bedding was not that great sheets,comforter a little old
Elizabeth, 1-night trip

10/10 Exceptional

👍
Jose, 1-night trip

6/10 Good

One of the elevators was not working and it took a long time to come up and down from the 15th floor.
Yolanda, 3-night trip

8/10 Very good

Old Towels , the sink thirty all time
Julia, 4-night trip