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All properties in Playa del Carmen, Quintana Roo, Mexico
Aparthotel

Casa del Árbol Condo

Comfortable apartment with kitchen, near Quinta Avenida

  • Free WiFi and free parking
From
NZ$40

Image gallery

  • Casa del Árbol Condo
  • Casa del Árbol Condo
  • Children’s Pool
  • Pool
  • Casa del Árbol Condo
Casa del Árbol Condo. Image 1 of 65.
1 / 65Casa del Árbol Condo
8.2.Very good.
  • THE CONDO WAS SPACIOUS AND HAS A LARGE BALCONY. THE WIFI WAS FASTER THEN AVERAGE. THE…

    Feb 23, 2021

  • Es una propiedad muy nueva ,en 5 minutos a la playa y el costo de taxi 70 o menos pesos…

    Dec 20, 2020

See all 156 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available

Guests rated location

Quiet
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Kitchen
  • Air Conditioning

Property highlights

Main amenities

  • 30 apartments
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Airport shuttle
  • Terrace

Feel at home

  • Free cribs/infant beds
  • Kitchen
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Private bathroom
  • Separate dining area

What’s around

  • In Ejidal
  • Quinta Avenida - 34 min walk
  • Playa del Carmen Main Beach - 37 min walk
  • Playa del Carmen Maritime Terminal - 37 min walk
  • Mamitas Beach Club - 2.4 mi / 3.9 km
  • Xcaret Eco Theme Park - 5 mi / 8.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double Room, 1 King Bed with Sofa bed, Kitchenette
  • Superior Room, 1 King Bed with Sofa bed, Kitchenette
  • Junior Suite, 2 Bedrooms, Kitchenette
  • Exclusive Penthouse, 1 King Bed with Sofa bed
  • Deluxe Penthouse, 1 Bedroom, Executive Level

Location

  • In Ejidal
  • Quinta Avenida - 34 min walk
  • Playa del Carmen Main Beach - 37 min walk

What’s around

Landmarks

  • In Ejidal
  • Quinta Avenida - 34 min walk
  • Playa del Carmen Main Beach - 37 min walk
  • Playa del Carmen Maritime Terminal - 37 min walk
  • Mamitas Beach Club - 2.4 mi / 3.9 km
  • Xcaret Eco Theme Park - 5 mi / 8.1 km
  • Xplor Theme Park - 5.1 mi / 8.2 km
  • Tres Rios Ecopark - 9 mi / 14.5 km
  • Maroma Beach - 11.8 mi / 19 km

Getting around

  • Cozumel Intl. Airport (CZM) - 13.3 miles/21.4 km
  • Airport shuttle (surcharge)

At a glance

Size

  • 30 apartments
  • Arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free offsite parking nearby
  • Street parking available
* See small print for additional details or extra charges

The manager

Speaks: English, French, Italian, Spanish

At the aparthotel

Food and drink

  • Local cuisine breakfast daily (surcharge)

Things to do

  • Outdoor pool

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the apartment

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Things to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Cookware, dishware, and utensils

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Casa Árbol Condo Playa del Carmen
  • Casa del Árbol Condo Playa del Carmen
  • Casa del Árbol Condo Aparthotel Playa del Carmen
  • Casa Árbol Condo
  • Casa Del Arbol Del Carmen
  • Casa del Árbol Condo Aparthotel

Optional extras

Local cuisine breakfast is offered for an extra charge of USD 8 for adults and USD 6 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 110.00 per vehicle (roundtrip)

Policies

This property advises that enhanced cleaning measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Casa del Árbol Condo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Hot Casual Food (10-min walk), Alux Restaurant (14-min walk), and Doña Aurelia (2.5 mi).
  • Yes, an airport shuttle is available. The charge is USD 110.00 per vehicle roundtrip.
  • Casa del Árbol Condo has an outdoor pool.
8.2.Very good.
  • 8.0.Very good

    I liked that I was on the top floor with my own large balcony/patio vey private. It was vey comfortable in this manner. The mattress needs to be changed, but for the price it was good. My “penthouse” connected to another suite which made for thin walls, so you can hear the neighbors. They are trying hard to recover from pandemic so they are putting things in order. They are short staffed. Miguel and Cristian were very nice. A taxi ride to la quinta Avenida 50-70 pesos about 2.5-3.5 dollars.

    M, 18 night trip, Nov 26, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Unclean At Check-In

    The apartment had an unpleasant smell. When I arrived in the apartment the refrigerator was unplugged and out on the terrace. There was beer bottles left on the table. It seem as though nothing was cleaning before check in.

    Kirkland, 2 night trip, Oct 29, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Didn’t look how it was shown on Expedia.It was so so not so clean,

    2 night family trip, Oct 18, 2020

    Verified Expedia guest review

  • 2.0.Poor

    I specifically stayed at this hotel for the bunk bed(loft), my son was so excited! I get there and when he takes me to my room it's not the one I booked-I tell him and he says I reserved the one he gave me, not the bunk bed. i said ok and then i checked my app to make sure- I did book the bunk! i go down and tell him and he said the one he gave me is pricier - that was never the point- this is a cheap-ugly hotel, it was only the "cool bunk bed" experience my son wanted. he is little. anyway- AC in the kitchen was not working- pool was gross- area is sketchy

    leydi, 1 night family trip, Sep 20, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    As per previous reviews, enjoyed my stay at the property.

    EclipseTravel, 7 night trip, Aug 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very happy with my stay....Extended due to COVID-19

    EclipseTravel, 16 night family trip, Jul 27, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Nice room just seem like it hadn’t been use for a while and needed a fleshing up.

    2 night trip, Jul 20, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I have extended my stay at this property because I have enjoyed the previous 4 weeks stay during COVID19... The property & staff have been very good.

    Eclipse-Travel, 14 night business trip, Jul 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I have an extended stay at this property! The property itself is very clean and well maintained. It could get very noisy with many guests because doors are slamming because residents dont understand if balcony doors are open the main entrance door will slam shut. In confined buildings the way this hotel is structured it is constant, even with very few residents. Maybe dampers on the doors could resolve this very easy? Overall the staff have been excellent, very attentive, and always with a smile. Suites are very spacious, and amenities in the suites are very adequate. I would book again if I am staying in Playa Del Carmen.

    TCWilkinson, 28 night family trip, Jun 15, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Very uncomfortable

    Pretty bad experience. First day we left sign for room cleaning, they didn’t do it. Every single day of our stay we had to go to front desk to ask for towels/shampoo/soap. The bed and pillows were really uncomfortable. Hard to find this place in a run down neighborhood, parking is only on the streets and hard to find a spot close to building. On our last day we had no internet at all, left on 2/25 and still no internet available. Had to ask for office password in order to do my flight check in. The only nice thing about our stay was the friendly little guy that apologized for all the inconvenience We’ve had. He brought 2 croissants within a coupon for a wine glass if we had dinner at a nearby restaurant.

    Regina, 4 night trip, Feb 21, 2020

    Verified Hotels.com guest review

See all 156 reviews