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Crosswaters Resort at Kananaskis

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Reception
Outdoor spa tub
Premium bedding, in-room safe, desk, iron/ironing board
32-inch flat-screen TV with satellite channels, TV, pay-per-view films
Executive Suite, 1 King Bed with Sofa bed, Fireplace | Living room | 32-inch flat-screen TV with satellite channels, TV, pay-per-view films

Overview of Crosswaters Resort at Kananaskis

Crosswaters Resort at Kananaskis

3.5 star property
Mountain hotel in Kananaskis with 4 restaurants and spa

8.4/10 Very good

810 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
#1 Terrace Drive, Kananaskis, AB, T0L 2H0

Room options

About this area

What's nearby

  • In a regional park

Getting around

  • Calgary International Airport (YYC) - 51.6 miles/83.1 km

Restaurants

  • Obsessions Cafe & Delicatessen - 7 min walk
  • The Fireweed Grill - 8 min walk
  • Grappa - 8 min walk
  • The Village - 8 min walk
  • Bighorn Lounge - 8 min walk
Map

About this property

Crosswaters Resort at Kananaskis

When visiting Kananaskis, Crosswaters Resort at Kananaskis is a great choice to consider. Guests can be pampered with deep-tissue massages at the spa, and Forte Restaurant, one of 4 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a fitness centre and an outdoor tennis court are other highlights. The helpful staff and walkable location get great marks from fellow travellers.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to Kananaskis Mountain Lodge, 1 Centennial Dr. Kananaskis, AB, T0L 2H0
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 110 lb per pet)*
  • Specific rooms only, restrictions apply*

Parking

  • On-site self-parking (CAD 22 per night)
  • On-site valet parking (CAD 35.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground
  • Children's menu

What to do

  • Ice skating
  • Downhill skiing nearby
  • Snow tubing nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fitness centre
  • Full-service spa
  • Hot tub
  • Outdoor tennis court

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • German

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kananaskis Nordic Spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open selected days. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Forte Restaurant – This family restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required.
Blacktail Bar – This lobby lounge specialises in American cuisine and serves lunch, dinner and light fare. Open daily.
Cedar Room – This fine-dining restaurant specialises in American cuisine and only serves dinner. Reservations are required. Open selected days.
Woody's Pub – This pub specialises in American cuisine and serves dinner and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: CAD 25.00 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Health club access
    • Fitness centre access
    • Sporting facilities or equipment
    • Business centre/computer access
    • Internet access (may be limited)
    • In-room coffee
    • Additional inclusions

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 7 to 35 for adults and CAD 7 to 35 for children

Renovations and closures

This property is closed from 1 October 2023 to 31 March 2024 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for CAD 25.0 per day

Pets

  • Pets are allowed for an extra charge of CAD 40 per accommodation, per stay

Parking

  • Self-parking costs CAD 22 per night
  • Valet parking costs CAD 35.00 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Crosswaters Resort Kananaskis
Crosswaters Resort Kananaskis
Crosswaters Resort
Crosswaters Kananaskis
Hotel Crosswaters Resort at Kananaskis Kananaskis
Kananaskis Crosswaters Resort at Kananaskis Hotel
Hotel Crosswaters Resort at Kananaskis
Crosswaters Resort at Kananaskis Kananaskis
Crosswaters
Crosswaters At Kananaskis
Crosswaters Resort at Kananaskis Hotel
Crosswaters Resort at Kananaskis Kananaskis
Crosswaters Resort at Kananaskis Hotel Kananaskis

Frequently asked questions

Is Crosswaters Resort at Kananaskis currently open?
This property is closed from 1 October 2023 to 31 March 2024 (dates subject to change).
How much does it cost to stay at Crosswaters Resort at Kananaskis?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Crosswaters Resort at Kananaskis on 13 February 2023 start from NZ$283, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crosswaters Resort at Kananaskis offer free cancellation for a full refund?
Yes, Crosswaters Resort at Kananaskis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crosswaters Resort at Kananaskis?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crosswaters Resort at Kananaskis?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 110 lb per pet. There's a charge of CAD 40 per accommodation, per stay.
Is parking offered on site at Crosswaters Resort at Kananaskis?
Yes. Self-parking costs CAD 22 per night. Valet parking costs CAD 35.00 per night.
What are the check-in and check-out times at Crosswaters Resort at Kananaskis?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Crosswaters Resort at Kananaskis and nearby?
Have fun with winter activities such as ice skating and in warmer months, improve your game at the on-site tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Crosswaters Resort at Kananaskis also has a fitness centre and spa services, as well as a picnic area.
Are there restaurants at or near Crosswaters Resort at Kananaskis?
Yes, there are 4 on-site restaurants, featuring Italian cuisine. Nearby restaurants include Obsessions Cafe & Delicatessen (7-min walk), The Fireweed Grill (8-min walk) and Grappa (8-min walk).

Reviews

8.4

Very good

8.5/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Relaxing
Excellent stay, very relaxing. Staff are exceptional.
Annette, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for families
Great for families! Pool is wonderful for kids. Kids under 7 eat free art the restaurant. Everything was wonderful!
Alivia, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great scenerie
Service was good we had a hiccup when we preordered our supper it was not put into system but they made good on it and even delivered for free
Grant, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 2-night trip
Verified Hotels.com guest review

2/10 Poor

My room was 13 degrees Celsius all evening with the heat turned as high as it could go. Our sleeping conditions were terrible. We woke up in the morning to a very cold 12 degree Celsius room.
1-night trip
Verified Hotels.com guest review

6/10 Good

Unbeatable views but cleanliness is a bit lacking
Feeling is quite neutral but the scenery is unbeatable. My family used to frequent in this hotel for Christmas and Easter events but kids are older now. This last stay was disappointing in terms of cleanliness. I feel the hotel needs better cleaning.
Guada, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Great location
Crosswater resort itself needs updates. Customer service was great, cleanliness for the most part was good, it is not in the main building so walking from the hot tub was a bit chilly. For the most part will return once it is more organized.
aleksandra, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This place was exactly what this tired mom needed. A lovely break with fires lit everywhere, comfy beds and pillows, excellent meals, and of course the nordic spa.
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review