I had a wonderful stay at the hotel, where I was warmly welcomed by friendly staff is fluent in English. They thoroughly explained the breakfast and dinner hours, offering a delightful four-course dinner menu that changed during my two-night stay. The food was delicious, with staff providing insightful introductions to each dish. The hotel features both indoor and outdoor onsen experiences, welcoming guests with tattoos. My room was spacious, featuring full-height windows that offered stunning views of Lake Chuzenji. Overall, it was an exceptional experience that I would highly recommend.