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Hotel Kasansui

3.0 star property
Hotel with spa, near Hakone Kowakien Yunessun

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Photo gallery for Hotel Kasansui

Public bath
Massages
Exterior
Hot springs
Reception
Nestled near Hakone Gora Park, Hotel Kasansui offers a serene escape with an indoor mineral hot spring and rejuvenating spa services. Unwind in the restaurant or stay connected with free in-room WiFi while appreciating the helpful staff that previous guests have raved about.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Non-smoking
  • Onsen
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Restaurants
  • Full-service spa
  • Free train station pick-up
  • Free train station drop-off
  • Meeting rooms
  • Front desk safe
  • Vending machine
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Flat-screen TV
  • Free self-parking
The current price is NZ$306
24 Jun - 25 Jun

Room options

View all photos for Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
In-room safe
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
In-room safe
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Toilet with electronic bidet
Shower/bath combination
Daily housekeeping
In-room safe
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

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The price is NZ$208
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About the area

Map
1320-72, Hakone, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 12 min walk - 1.0 km
  • Hakone Kowakien Yunessun - 18 min walk - 1.6 km
  • Ōwakudani - 2 min drive - 1.0 km
  • Hakone Open Air Museum - 3 min drive - 1.7 km
  • Hakone Ropeway - 5 min drive - 4.0 km

Getting around

  • Tokyo (HND-Haneda) - 104 min drive
  • Tokyo (NRT-Narita Intl.) - 161 min drive
  • Hakone Miyanoshita Station - 5 min drive
  • Hakone Ohiradai Station - 7 min drive
  • Hakone Gora Station - 18 min walk
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪COFFEE CAMP - ‬18 min walk
  • ‪GORA BREWERY & GRILL - ‬15 min walk
  • ‪ラウンジ花影 - ‬4 min drive
  • ‪リビングルーム - ‬6 min walk
  • ‪NINJA CAFE FUMA - ‬20 min walk

About this property

Hotel Kasansui

Hotel Kasansui puts you in a great location, within a 15-minute walk of Hakone Gora Park and Ōwakudani. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Also, Hakone Kowakien Yunessun and Hakone Open Air Museum are a short five-minute drive away. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Japanese

More about this property

LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Kaiseki meal

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Full-service spa

Accessibility

  • Well-lit path to entrance
  • 6 steps to reach property
ROOM

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

HOTEL KASANSUI Hakone
KASANSUI Hakone
KASANSUI
HOTEL KASANSUI Hotel
HOTEL KASANSUI Hakone
HOTEL KASANSUI Hotel Hakone
HELP_OUTLINE

Frequently asked questions

Does Hotel Kasansui offer free cancellation for a full refund?

Yes, Hotel Kasansui does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Kasansui?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Kasansui?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Kasansui?

Check-in start time: 3 PM; check-in end time: 6 PM. Check-out time is 10 AM.

What is there to do at Hotel Kasansui and nearby?

Hotel Kasansui has a spa.

Are there restaurants at or near Hotel Kasansui?

Yes, there's an on-site restaurant.

What's the area around Hotel Kasansui like?

Hotel Kasansui is a short 19-minute walk from Hakone Kowakien Yunessun and 11 minutes' walk from Hakone Gora Park.

Hotel Kasansui Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Cable car
Bathroom

Reviews

10/10 Exceptional

We had a great stay
1-night trip

10/10 Exceptional

Very clean and nice property. Multiple bus lines pick you up directly out front. Fast walk to the ropeway and that takes you to owakudani and lake ashii. We did not try onsen
Nicholas, 1-night trip

8/10 Very good

Staff is very helpful and nice. It is wonderful to have free ride to the bus terminal.
Chi Ho Carven, 1-night trip

10/10 Exceptional

Service is really nice! Although the facility is a bit old, they try to keep it clean.
Cory, 2-night trip

4/10 Fair

1. Staff are all very nice and polite 2. The worst thing is the food. Dinner is not food, not much food and we need to drive to family mart to buy cup noddle 3. Onsen is real but no good view
Wailok, 1-night trip

8/10 Very good

The staff were incredibly nice. Drove us to the station so that we wouldnt have to get a cab or walk to the cable car. Good eating experience. Youll certainly try some new things.
Gregory, 1-night trip

10/10 Exceptional

As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again
petros, 1-night trip

10/10 Exceptional

Staffs are wonderful and super helpful! Solved a lot of problems for us. I can say they are excellent!
Fung Yi, 1-night trip

8/10 Very good

This seems cute towards groups. It’s a 10 minute walk to the nearest store and three minutes from the bus stop thru parking lot. The shuttle bus stops at 5 PM and Texas are in frequent and difficult to find so if you spend your time in the spa which is sorts of fun baths that is no problem however, if you don’t have a car not recommended
jonah, 1-night trip

10/10 Exceptional

A cozy resting place in the middle of Hakone!

Hotel Kasansui is a lovely place just around the corner from the Hakone Ropeway and situated directly next to the local bus stop. The staff were very friendly and helpful, and my friend who did not speak Japanese could still communicate with them. As a part of our stay, dinner and breakfast was included, and it did not disappoint. The total price we paid versus what we recieved seemed like a steal, and the set courses were delicious! Another part of the stay was the baths, and the two different rooms both had a nice window to watch the green foliage, and one with a semi open roof to breathe some fresh air while soaking. The hotel feels like it has been around for a while, and some parts of the building and furniture feel a bit worn, but all in all we really felt like we got good value and a great experience!
Linus, 1-night trip

2/10 Poor

Not rekommended

Very Old fashion, very run down, not refurbished for very very long time). Pictures do not show how it looks in the reality. The only good thing was the clean sheets . The onsen was not worth a visit. (Dark and did not feel Fresh) Summary in total; not at all value for money!!! We have traveled a lot around Japan, and this Hotel was really disappointing us. Made the total experiences of Hakone not great.
2-night trip

6/10 Good

Property was very well maintained and the owners were extremely kind. The onsens were great, and a traditional Japanese dinner and breakfast were included in the stay. The two main aspects I didn’t love about the stay were the beds and transportation to and from the hotel. Maybe I missed it or it wasn’t super clear in the description, but our twin beds were more like thin mattress pads and were super uncomfortable. I don’t think every room is like this, so verify with the pictures and descriptions. For the transportation to and from the main train station, there’s a poorly timed bus that doesn’t adhere to the bus schedule at all (granted, they delays are probably caused by tourists not knowing how Japan buses work). If you plan to stay in this area in general, expect another 1.5 hours of travel from the train station due to waiting for the bus and taking the bus.
Emma, 1-night trip

10/10 Exceptional

AINO, 1-night trip

10/10 Exceptional

WAI KIN, 1-night trip

10/10 Exceptional

Séjour au calme et expérience gastronomique

Tres bon accueil et repas excellent.
Aymeric, 1-night trip

10/10 Exceptional

怀石料理很丰盛很好吃，温泉泡起来很舒服，而且人并不多，晚上来有机会独享温泉哈哈，我觉得体验绝对对得起酒店的价格。
BOHANG, 1-night trip

6/10 Good

Hôtel assez isolé, qui mérite un vrai rafraîchissement. Personnel très sympathique et accueillant, onsen agréable. Proximité avec le téléphérique intéressante pour rejoindre le lac, même si ce n’est pas donné.
Damien, 1-night trip

10/10 Exceptional

saika, 1-night trip

8/10 Very good

静かでとても良かったです。
ケンイチ, 1-night trip

10/10 Exceptional

スタッフの方々の対応が良かったです。 お風呂もゆっくり入ることが出来ました。
けんいち, 1-night trip

10/10 Exceptional

お風呂／お食事／わき水／スタッフの皆さま、みーんな良かったです🌸
mariko, 1-night trip

8/10 Very good

Ystävällinen henkilökunta

Huoneissa näkyi ajan patina, mutta henkilökunnan ystävällisyys korjasi pienet ulkoiset puutteet.
Sari, 2-night trip

6/10 Good

私としては、周辺のことは、気にしませんでしたが、同行者が周辺にコンビニもお土産屋さんもないのかとガッカリしていました。
mifumi, 1-night trip

4/10 Fair

上強羅から歩いて来たが入り口がわかりづらい。食事は普通に良かったけど、お品書きが無かった。スタッフに聞いてもよくわからない。アレルゲンの表示もしていない。今どきこんな宿が有るとは思わなかった。
リイチロウ, 1-night trip

8/10 Very good

La struttura è ben tenuta, l onsen è collegata direttamente con la sorgente vulcanica. La cena è stata davvero varia e buona, lo staff molto disponibile. L abbiamo raggiunta facilmente perché è vicina alla fermata della ropeway.
Michelangelo, 1-night trip