SpringHill Suites by Marriott Orlando Theme Parks/Lake Buena Vista, Orlando, United States of America

Our visit to Orlando was very pleasant and one of the reason was this hotel , everything was excellent and taking in consideration rhe covid regulations Spring hill is now one of the hotels we will definitely consider to stay here again , also great location if you are visiting the parks and places to shop !

Wonderful stay awsome unit. Pool was very nice open late till 11pm. Got free shuttle to disney. Couldn't have asked for more.

We stay come up to Orlando multiple times a year and stay all over. This hotel has stood out to us for many reasons. There aren’t any hidden resort/hotel fees, it’s very clean, plenty of parking, lenient with check out times (they gave us a late check out for 1pm), perfect location, centrally located and in a good neighborhood. 4 minutes from the outlet mall and Disney Springs two of our favorite places to go besides the parks. Also enjoyed the pool, open until 11pm and not too cold I’m pretty sure they use a heater. It had rained a lot earlier in the day and when we went in after the sun went down we expected it to be cold but it was perfect. The room was very contemporary and clean. Big bathroom. Overall, it was one of the best hotels we stayed in in our many visits to Orlando.

The hotel was nice, clean and staff was friendly. When we booked it said free breakfast for two, there was no breakfast. I called prior to booking to see if the pool/lobby bar would be open they said yes. The first night it was closed or it closed early and the second night it was open. I understand with the pandemic people aren’t sure what to expect but don’t advertise certain things then when you get there it’s not what you expected.

Great! Very clean

Overall very good but pillows need replacing and the lack of tv channels was disappointing.

Everything was great , we love it!

Very nice brand new hotel. I've stayed on Springhill side and Towneplace side. Both are great. Large hot breakfast available with lots of seating. Will stay there again!

We checked in late Saturday after a full day at Disney. The toilet was not working/not flushing. There were no extra sheets or blankets for the pull out bed (we had 5 people on our reservation). So at 11:30 pm we had to call for sheets/pillows. A maintenance person never showed to fix toilet after being called THREE times. We had to go down to lobby to use the bathroom from the 4th floor. With 5 family members you can imagine what a hassle this was. There were also only 2 stalls in the lobby bathroom and they were out of toilet paper. I went to desk to complain at checkout (early Sunday because we were headed out to the parks again) and the lady at the desk apologized and offered to waive the parking fee... waive the parking fee for a non working toilet and terrible customer service?! I told her this is unacceptable & we will not return. She didn’t seem bothered by that. I do not recommend this hotel.

I love this hotel. When we got there the staff was amazing and extremely friendly. We had a Electric scooter delivered to the hotel and had no idea how to break it down to put in the car. The front desk staff showed us step by step how to do that several times until we figured it out. The hotel was extremely clean and very assessable for my mom. The roll in shower with sit in chair was perfect. The rooms were nice size and the beds were very comfortable. The free breakfast was very good with many choices. We ate there every day of our 7 day trip. The staff was the best part about this places. Whatever we needed they went out of their way to provide it with a smile. I can’t say enough kind words about the staff. The drive to the parks took about 20 minutes and cost about $15 for an Uber.? I would stay here again.