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TROVE Johor Bahru

4.0 star property
4-star hotel with outdoor pool, near KSL City Mall

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TROVE Johor Bahru

Photo gallery for TROVE Johor Bahru

Family Suite | Living area
Outdoor pool
Club Deluxe Twin
Restaurant
Lobby

Overview of TROVE Johor Bahru

8.0 out of 10 Very good
8.0/10 Very good

Property highlights

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
Map
Jalan Dato Abdullah Tahir, Johor Bahru, Johor, 80300
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • 7 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club King Room

Club King Room

Club King Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Twin

Club Deluxe Twin

Club Deluxe Twin

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, desk, iron/ironing board

Family Suite

  • 70 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Central District
  • KSL City Mall - 19 min walk
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 26 min walk
  • Johor Bahru City Square - 31 min walk
  • Komtar JBCC - 2 min drive
  • Woodlands Checkpoint - 6 min drive
  • Danga Bay - 7 min drive
  • Night Safari - 11 min drive
  • AEON Tebrau City - 10 min drive
  • Austin Heights Water & Adventure Park - 11 min drive
  • Paradigm Mall Johor Bahru - 12 min drive

Getting around

  • Singapore (XSP-Seletar) - 33 min drive
  • Senai International Airport (JHB) - 35 min drive
  • Changi Airport (SIN) - 47 min drive
  • JB Sentral - 5 min drive

Restaurants

  • Banafee Village - 2 min walk
  • Gerai Makanan Meng Fang 茗芳粿條仔 - 11 min walk
  • Tanba Japanese BBQ - 4 min walk
  • Palm Garden - 1 min walk
  • Carabao Authentic Thai Restaurant - 1 min walk
Map

About this property

TROVE Johor Bahru

When you stay at TROVE Johor Bahru, you'll be a short five-minute drive from KSL City Mall and Johor Bahru City Square. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This upmarket hotel is also 1.3 mi (2.1 km) from Johor Bahru Customs, Immigration, and Quarantine Complex and 3.9 mi (6.3 km) from Woodlands Checkpoint. Fellow travellers say great things about the overall property condition.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 283 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (3-device limit)
  • Free WiFi in rooms (3-device limit)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 7 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (3-device limit)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Lada & Clove – On-site restaurant.
Grab N Go – On-site bistro. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 100.0 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 32 for adults and MYR 22 for children
  • Late check-in between midnight and 12:30 AM can be arranged for an extra charge of 50 per cent of room rate

Children & extra beds

  • Rollaway beds are available for MYR 120.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

TROVE Johor Bahru Hotel
TROVE Hotel
TROVE Johor Bahru
TROVE Johor Bahru Hotel
TROVE Johor Bahru Johor Bahru
TROVE Johor Bahru Hotel Johor Bahru

Frequently asked questions

Does TROVE Johor Bahru offer free cancellation for a full refund?
Yes, TROVE Johor Bahru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at TROVE Johor Bahru?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at TROVE Johor Bahru?
Yes, there's an outdoor pool.
Are pets allowed at TROVE Johor Bahru?
Sorry, pets aren't allowed.
Is parking offered on site at TROVE Johor Bahru?
Yes, there's free self parking.
What are the check-in and check-out times at TROVE Johor Bahru?
You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
What is there to do at TROVE Johor Bahru and nearby?
TROVE Johor Bahru has an outdoor pool and a fitness centre.
Are there restaurants at or near TROVE Johor Bahru?
Yes, there's an on-site restaurant, Lada & Clove.
What's the area around TROVE Johor Bahru like?
TROVE Johor Bahru is in Central District, a short 19-minute walk from KSL City Mall and 8 minutes' walk from Plaza Pelangi.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Fair

Hotel is old, house keeping is bad. Carpet is dirty.
Mira, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Disappointing hotel
I booked a honeymoon suite, all I get is a big room but nothing much else, and the room is dark. Worst thing is there is a dripping sound in the toilet the whole night that I am unable to sleep at all. When I go for breakfast, the staff keep telling me my room doesn't include breakfast whereas on the actual fact is it did. the staffs at the check in counter is not friendly, they keep doing something else, never even look up at the customer. Don't think I will be back here again.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and Convenient
To, 3-night family trip
Verified Expedia guest review

4/10 Fair

poor service, room not equipped well..no bath mat, paid for extra bed but not auto provide towel, toothbrush etc.. called housekeeping many times, no response..booked 2 separate booking for 3 days.. but after first day, knock on door and ask why i hv not check out yet.. do ur work first before come knocking..same pricing range pre-covid but totally dropped in standard. bring your money elsewhere! oh.. they dont respond to emails too..
Ain, 1-night family trip
Verified Expedia guest review

2/10 Poor

Noorrisham, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We were given the Tower view as requested with no mishap. Staff were very cordial radiating smiles doing their hospitality se4vices. The swimming was most appreciated. Unfortunately we couldn't stay longer than 1 night n couldn't experience breakfast. Next time ....
Rose, 1-night trip with friends
Verified Wotif guest review

10/10 Exceptional

Nice
Verified Expedia guest review

6/10 Good

Ok
We took family room . It was spacious and but only a housekeeping is not that clean. Saw cockroaches in some areas.
Nor Azlinah, 2-night trip
Verified Hotels.com guest review

2/10 Poor

very bad experience
room does not have window, aircon was not working
Xin Shuang, 1-night trip with friends
Verified Hotels.com guest review