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The Upper House

4.0 star property
Hotel with restaurant, near World of Wedgwood

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Upper House

Lobby sitting area
Exterior
Exterior
Luxury Suite
Staircase

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Picnic area
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Lift
The price is NZ$198
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Iron/ironing board
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Bathrobes
Hairdryer
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room with Bath

Iron/ironing board, free WiFi

Double Room with Bath

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Iron/ironing board
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Iron/ironing board
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use

Standard Double Room Single Use

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
Iron/ironing board
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

Highlights

Balcony
Heating
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)
Hilton Garden Inn Stoke on Trent
Pet-friendly
Parking available
Free WiFi
Restaurant
8.8 out of 10, Excellent, (447)
The price is NZ$157
includes taxes & fees
15 Dec - 16 Dec
Hilton Garden Inn Stoke on Trent
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About the area

Map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE

What's nearby

  • World of Wedgwood - 5 min drive - 2.5 km
  • Trentham Monkey Forest - 6 min drive - 4.2 km
  • Fenton Manor Sports Complex - 11 min drive - 8.9 km
  • Staffordshire University - 14 min drive - 10.7 km
  • Trentham Gardens - 14 min drive - 8.4 km

Getting around

  • Manchester Airport (MAN) - 56 min drive
  • Birmingham Airport (BHX) - 64 min drive
  • Stone Station - 13 min drive
  • Longton Station - 14 min drive
  • Blythe Bridge Station - 14 min drive

Restaurants

  • ‪The Trentham Estate - ‬7 min drive
  • ‪Toby Carvery - ‬7 min drive
  • ‪The Lakeside - ‬15 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪Plume of Feathers - ‬14 min walk

About this property

The Upper House

The Upper House is a great choice for a stay in Stoke-on-Trent. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit ., which serves breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a snack bar/deli, a terrace and a garden. Fellow travellers love the helpful staff and overall property condition.

Languages

English

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 5 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's menu

Working away

  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping

Special features

Dining

. – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
. – This bar serves brunch and lunch. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 20.0 per day

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Does The Upper House offer free cancellation for a full refund?
Yes, The Upper House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Upper House?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Upper House?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at The Upper House?
Check-in start time: 3:00 PM; check-in end time: 5 AM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM.
What is there to do at The Upper House and nearby?
The Upper House has a picnic area and a garden.
Are there restaurants at or near The Upper House?
Yes, there's an on-site restaurant, ..

The Upper House Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely quiet location. We enjoyed a delicious dinner and breakfast the next morning. Menu choice for both was unusual and extensive.
Joy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent 1 night stay. Felt very welcome on arrival and had check-in online. The receptionist was very pleasant and informative. Room was very comfortable with lovely bed linen and towels and nice amenities. Fabulous breakfast. We really enjoyed our brief stay.
A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

good stay at the Upper House
pleasant staff on reception. excellent room if smaller than normal
ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel with a spacious garden. The staff were excellent the only gripe I have is that I found the bed too hard for me and had a restless night.
Siobhan, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reece, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely country house hotel. Very friendly and helpful staff. Large and very comfortable and well appointed room. Breat breakfast!
Nicholas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jayne, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Really nice place. Stayed in the "Bluebell" room. Was disappointed to see the condition of the paintwork surrounding the light fitting by the wardrobe; doesn't scream "4 star hotel". Also, I was a little disappointed that there were so few channels available on the TV. Other than that, I was impressed.
J, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Roy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable Stay
Lovely family-run friendly hotel. Spotlessly clean and always welcoming and helpful staff. I arrived late and tired and immediately felt relaxed. Great choice at breakfast. Enough free parking. Walkable to the village and a lovely National Trust countryside. Two easy to follow walk routes available at reception. Set in a beautiful garden and grounds, on a hill so great views. The room was very comfortable and had everything you would need.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Our room was small but cute. We had everything we needed & the bed was super comfy. Staff were lovely & helpful. My only issue ( & it’s a small one) is I ordered scrambled eggs for breakfast but what I got was like a cut up omelette. Would stay again!
Lesley, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Very nice business stay. Breakfast was excellent. All staff very polite.
jonathan, 1-night business trip
Verified Expedia guest review

6/10 Good

Second visit but probably no third!
Lovely hotel and grounds. Room too small have stayed before in room with a balcony and that was lovely. Disappointed with breakfast. Only white bread available and breakfast was nothing special spongy black pudding and hard bacon.
Debra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Exquisite setting, lovely ambiance. Room smaller than expected and mattress too hard for my bony prominences but may be preferred by some.
Pamela, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was our second stay at the property. We returned not only for the beautiful location & accommodation, but we also enjoyed our dining experience very much. The included breakfast was far above average in terms of selection, taste, and service, and the dinner options were superb. Parking is convenient and included. There is a lift if you need it, and they also have improved their Wifi since our last visit last year. A loud event took place at the hotel our last night but we received communication about it beforehand so it wasn't a problem (music off before 11pm). Our only regret was not taking advantage of the gorgeous lounge for an evening drink!
Sheila, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

What a lovely hotel with great staff
Kathryn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful
Very much enjoyed our stay at Upper House. Beautiful setting. Great staff. Delicious food.
JAMES, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We’ve just spent two wonderful weeks at this property visiting from Canada. All the staff are very helpful and the food in the restaurant was excellent. Already planning a return visit next year.
Keith, 13-night romance trip
Verified Expedia guest review

10/10 Exceptional

very nice place to stay
ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ruth, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful site; wonderful staff - feels like home.
Victor, 1-night family trip
Verified Expedia guest review